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Senior
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Creative problem solver, UX design - creating digital services not websites
Robert Nagy
,
Southampton, United Kingdom
Experience
Other titles
Skills
I'm offering
Creative problem solver, strategic, logical and critical thinker.
User-centric Design, Design Thinking - always working to build U-shape teams.
Focused on building digital services, not websites. #GDS, #SmartGov and #OneGov
Confident in leading the full lifecycle of Agile/Scrum product development and delivery.
T-shape skills: Digital Strategy, Content Design, Interaction Design, Agile Project management, Product management, Digital Marketing, Technical SEO, HTML/CSS skills.
User-centric Design, Design Thinking - always working to build U-shape teams.
Focused on building digital services, not websites. #GDS, #SmartGov and #OneGov
Confident in leading the full lifecycle of Agile/Scrum product development and delivery.
T-shape skills: Digital Strategy, Content Design, Interaction Design, Agile Project management, Product management, Digital Marketing, Technical SEO, HTML/CSS skills.
Markets
United Kingdom
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2018 - 2020
temp
Inside IR35 CONTRACT, Digital Content designer / PM
Hampshire County Council.
Helping to implement a GDS-based project, creating digital services that work across multiple channels, devices, browsers and platforms. I help the government transform the way it delivers world-class, user-centered public services, so that they're more efficient, simpler, faster and easier to use.
I help to create digital products and accessible public services that people prefer to use over other options, and words play a big part in that.
My work starts with user needs. Liaising closely with different multidisciplinary teams within Agile environment, I'm working towards making Council services and information simpler, clearer and faster for residents, visitors and businesses. I'm also part of migration projects that helps re-designing existing intranets and extranets.
My work is always user-focused, being able to quickly assess a service and translate improvements into a digital proposition/design. Worked closely with Product Owner of Sitecore, Product Owner of SAP C4C, Technical Team lead SAP, Scrum Master for Sitecore, Release Manager on Digital and Environment Manager for HANTS. Some of the key elements as a designer are:
◦ taking complex language and processes and make them simple to understand
◦ making the case for user-focused design
◦ being able to explain my decisions clearly
◦ write content-plans, design wireframes, design/publish content
◦ meet with clients, stakeholders and be an advocate for web/design, helping them to navigate through a complex digital transformation and change
◦ collaborate with developers within two-week Sprints/Scrum daily meet ups and work closely with other Agile teams - heavily used MS TFS, setup dashboards, tracked burndowns of 2-week Sprints
◦ run workshops, trained users and implemented O365/SharePoint recommendation to enable productivity to teams using various tools like MS Teams, Planner, Flow and OneNote automation within a controlled SharePoint environment.
◦ used Bugzilla for BUGs, used TFS for tracking SIT/UAT and confidence testing, product backlog and progress on scheduled releases into PROD.
◦ used TFS for Version management with a view to get involved with DevOpps upgrade in Feb 2019
◦ used ForgeRock for digital identity management in the Cloud
◦ 2M+ budget holder for resources, used MS Project to align resource plan with outsourced resources needed for our work to complete release schedules.
◦ run daily Scrum meetings, and identifying and fixing impediments (blockers) for individuals on a daily basis
◦ run a project to enable connectivity and improvements between our Sitecore product and SAP C4C, SAP Marketing in-cloud CRM systems.
◦ run a PoC for SAP Sales to see if there are any benefits to bring the system into the organization
Site accessibility is another project where I've added value. Using Siteimprove to identify issues and make recommendations in both manual fixes and template re-designs that I've re-built into Sprint schedules to 3 different web teams.
I help to create digital products and accessible public services that people prefer to use over other options, and words play a big part in that.
My work starts with user needs. Liaising closely with different multidisciplinary teams within Agile environment, I'm working towards making Council services and information simpler, clearer and faster for residents, visitors and businesses. I'm also part of migration projects that helps re-designing existing intranets and extranets.
My work is always user-focused, being able to quickly assess a service and translate improvements into a digital proposition/design. Worked closely with Product Owner of Sitecore, Product Owner of SAP C4C, Technical Team lead SAP, Scrum Master for Sitecore, Release Manager on Digital and Environment Manager for HANTS. Some of the key elements as a designer are:
◦ taking complex language and processes and make them simple to understand
◦ making the case for user-focused design
◦ being able to explain my decisions clearly
◦ write content-plans, design wireframes, design/publish content
◦ meet with clients, stakeholders and be an advocate for web/design, helping them to navigate through a complex digital transformation and change
◦ collaborate with developers within two-week Sprints/Scrum daily meet ups and work closely with other Agile teams - heavily used MS TFS, setup dashboards, tracked burndowns of 2-week Sprints
◦ run workshops, trained users and implemented O365/SharePoint recommendation to enable productivity to teams using various tools like MS Teams, Planner, Flow and OneNote automation within a controlled SharePoint environment.
◦ used Bugzilla for BUGs, used TFS for tracking SIT/UAT and confidence testing, product backlog and progress on scheduled releases into PROD.
◦ used TFS for Version management with a view to get involved with DevOpps upgrade in Feb 2019
◦ used ForgeRock for digital identity management in the Cloud
◦ 2M+ budget holder for resources, used MS Project to align resource plan with outsourced resources needed for our work to complete release schedules.
◦ run daily Scrum meetings, and identifying and fixing impediments (blockers) for individuals on a daily basis
◦ run a project to enable connectivity and improvements between our Sitecore product and SAP C4C, SAP Marketing in-cloud CRM systems.
◦ run a PoC for SAP Sales to see if there are any benefits to bring the system into the organization
Site accessibility is another project where I've added value. Using Siteimprove to identify issues and make recommendations in both manual fixes and template re-designs that I've re-built into Sprint schedules to 3 different web teams.
Management, Manager, Processes, Release manager, Accessibility, Web, Testing, Transformation, TFS, It, Workshops, Service, Content, Sitecore, Sales, Marketing, Wireframes, SoMe, Product owner, Cloud, Automation, Agile, SharePoint, SAP, Digital transformation, Budget, Scrum master, CRM, Scrum, Design
2018 - 2018
job
partner councils www.dorsetforyou.gov.uk
West Dorset District Council + 7.
2018 / Inside IR35 CONTRACT, Content strategist & designer
◦ Built and implemented a new digital platform & user-centred design consultancy for Dorsetforyou.gov.uk. An Agile project and in-line with their user-centred design principles, GOV.UK pages (GDS based).
◦ Replaced dorsetforyou.gov.uk with a website designed around the user, using the latest digital thinking and technologies in order to maximise satisfaction and uptake. Built relations, worked with stakeholders, wrote information simpler and straight-to-point.
◦ Implemented their broader digital ambition to put the customer and digital first, meeting the needs of standard local council services, traded services, partnerships and extranets.
◦ Built and implemented a new digital platform & user-centred design consultancy for Dorsetforyou.gov.uk. An Agile project and in-line with their user-centred design principles, GOV.UK pages (GDS based).
◦ Replaced dorsetforyou.gov.uk with a website designed around the user, using the latest digital thinking and technologies in order to maximise satisfaction and uptake. Built relations, worked with stakeholders, wrote information simpler and straight-to-point.
◦ Implemented their broader digital ambition to put the customer and digital first, meeting the needs of standard local council services, traded services, partnerships and extranets.
Design, Agile, Content, Website
2016 - 2018
job
Content Strategist/Workshops - Founder
Eventz Digital www.eventz.digital.
Local digital marketing conference (DMSSO16, DMSSO17, DMSSO18), supporting the creative industry in the Solent
◦ Designed/introduced a digital marketing strategy with clear milestones to grow an audience and achieve target; in 2018 reached its first milestone 18,000 digital specialists and over 70,000 clients/brands
◦ Designing the conference's communication strategy, website copywriting, content design for each promotional campaign.
◦ Increased ticket registrations by 150% year-on-year by leading PR, SEO, Paid search projects and Social media campaigns while managing multiple stakeholders (e.g. Google, Microsoft, Digital Garage and more)
◦ Designed/introduced a digital marketing strategy with clear milestones to grow an audience and achieve target; in 2018 reached its first milestone 18,000 digital specialists and over 70,000 clients/brands
◦ Designing the conference's communication strategy, website copywriting, content design for each promotional campaign.
◦ Increased ticket registrations by 150% year-on-year by leading PR, SEO, Paid search projects and Social media campaigns while managing multiple stakeholders (e.g. Google, Microsoft, Digital Garage and more)
Website, Social, Founder, Campaign, Search, Google, Content design, Digital Marketing Strategy, Workshops, Digital Marketing, Content, Pr, MArketing Strategy, Copywriting, Seo, Design, Marketing, Social Media
2009 - 2018
job
IT/ Prince 2 Project Manager
NHS Southampton.
◦ Corporate UHS Intranet management (Contensis), Virtual Learning systems, internal training platforms
◦ 20+ large complex IT systems project managed in a Prince 2 NHS environments
◦ SAP Business Intelligence, Ivanti Service Desk, Emis Health CRM system
◦ 20+ large complex IT systems project managed in a Prince 2 NHS environments
◦ SAP Business Intelligence, Ivanti Service Desk, Emis Health CRM system
Business Intelligence, Project Manager, CRM, SAP, Training, Management, Service, It, Health, Manager
2009 - 2016
job
Digital/Agile Project Manager
Self Employed.
Founder and Director of local digital consultancy agency, providing a range of digital services to improve website traffic and boost online sales to SMEs, high-street brands.
200+ projects delivered (e.g. Mondaine, Molton Brown, Crabtree & Evelyn, Roger et Gallet, Cole and Son, Osborne & Little, Colefax & Fowler, Zoffany)
Paid search, Social Media and overall SEM mix activities
◦ Design usable content for Desktop / Mobile and using various publishing systems
◦ Liaised with business owners and completed website audits to gain in-depth understanding of web analytics and work needed
◦ Planned and controlled client's SEM budgets; including Paid/Organic Search campaigns
◦ Built brand awareness and consistency across all digital channels
◦ Managed internal team (KPIs), external agencies, offshore developers and client's expectation with a key focus on bringing agencies priorities in-line with client's priorities
◦ Carried out full competitor audits, Technical SEO audits, Paid search audits and off-site link-building
◦ Identified and implemented Design/UX enhancements, sales funnel and customer journey across all digital channels and customer touch points, CRO optimisation
◦ Integration of paid, natural channels into an overall marketing mix for brand awareness and cost-effective customer acquisition
Technical SEO (Search Engine Optimisation) focused activities
◦ Searched for relevant topics/queries, written optimised metadata and ensured that articles are well optimised (title tags, meta description tags, duplication removals)
◦ Adapting campaigns to reflect search engines and latest Google algorithm updates and changes
◦ Extensive knowledge in Technical SEO, Speed optimisation, crawl-budgets, HTTP/HTTPS migrations
◦ Custom WordPress development - themes, plugins, multisite, multilingual, WooCommerce
◦ Responsive/mobile web development, HTML5, CSS3, Sass, PHP and MySQL
◦ Google indexing management, XML sitemaps, 404 discoveries, 301/302 and server-side optimisation
◦ Running workshops and engagement sessions, helped junior SEO executives to develop
200+ projects delivered (e.g. Mondaine, Molton Brown, Crabtree & Evelyn, Roger et Gallet, Cole and Son, Osborne & Little, Colefax & Fowler, Zoffany)
Paid search, Social Media and overall SEM mix activities
◦ Design usable content for Desktop / Mobile and using various publishing systems
◦ Liaised with business owners and completed website audits to gain in-depth understanding of web analytics and work needed
◦ Planned and controlled client's SEM budgets; including Paid/Organic Search campaigns
◦ Built brand awareness and consistency across all digital channels
◦ Managed internal team (KPIs), external agencies, offshore developers and client's expectation with a key focus on bringing agencies priorities in-line with client's priorities
◦ Carried out full competitor audits, Technical SEO audits, Paid search audits and off-site link-building
◦ Identified and implemented Design/UX enhancements, sales funnel and customer journey across all digital channels and customer touch points, CRO optimisation
◦ Integration of paid, natural channels into an overall marketing mix for brand awareness and cost-effective customer acquisition
Technical SEO (Search Engine Optimisation) focused activities
◦ Searched for relevant topics/queries, written optimised metadata and ensured that articles are well optimised (title tags, meta description tags, duplication removals)
◦ Adapting campaigns to reflect search engines and latest Google algorithm updates and changes
◦ Extensive knowledge in Technical SEO, Speed optimisation, crawl-budgets, HTTP/HTTPS migrations
◦ Custom WordPress development - themes, plugins, multisite, multilingual, WooCommerce
◦ Responsive/mobile web development, HTML5, CSS3, Sass, PHP and MySQL
◦ Google indexing management, XML sitemaps, 404 discoveries, 301/302 and server-side optimisation
◦ Running workshops and engagement sessions, helped junior SEO executives to develop
Server, Analytics, Content, Website, Workshops, Natural, Offshore, Development, Cro, Web, Sales, Google, Search, Responsive, Http, Online, Manager, SEM, Founder, Social, UX, Wordpress, Marketing, Html5, Design, Php, Mysql, Seo, Css3, Project Manager, Social Media, XML, Sass, Agile, WooCommerce, SEM, Optimization, Management, Integration
My education
?
-
2003
Gabor Denis College
N/a, Computer science
N/a, Computer science
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