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IT Consultant who is results driven
Alex Pepper
,
Wareham, United Kingdom
Experience
Other titles
Skills
I'm offering
IT Consultancy and Project Management experience over many years within a technical delivery and deployment environment, delivering bespoke, full lifecycle digital online projects on time, to a high standard and within budget.
As a certified Prince2® and ITIL® Project Manager, I can add value and insight into the implementation of my client’s IT & Digital Media projects. I can articulate your technical delivery requirements to a diverse range of business stakeholders, technical and creative teams and work on multiple projects with tight deadlines and budget restraints. I have a proven track record of implementing complex infrastructure projects for clients within the IT, Telecommunications, Entertainment, Music and New Media industries.
I have a broad technical knowledge of application architecture, system architecture, relational databases and scalable web infrastructure including server virtualisation, cloud-based server provisioning, and global content delivery networks. I also have a broad knowledge of creative publishing, bespoke content management solutions and digital media management.
As a certified Prince2® and ITIL® Project Manager, I can add value and insight into the implementation of my client’s IT & Digital Media projects. I can articulate your technical delivery requirements to a diverse range of business stakeholders, technical and creative teams and work on multiple projects with tight deadlines and budget restraints. I have a proven track record of implementing complex infrastructure projects for clients within the IT, Telecommunications, Entertainment, Music and New Media industries.
I have a broad technical knowledge of application architecture, system architecture, relational databases and scalable web infrastructure including server virtualisation, cloud-based server provisioning, and global content delivery networks. I also have a broad knowledge of creative publishing, bespoke content management solutions and digital media management.
Markets
United Kingdom
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2018 - ?
job
Project Manager
Carnival UK.
Carnival UK are a market leader in the cruise industry, they operate ships all over the world and are widely recognised by their famous brand names P&O Cruises and Cunard.
I have worked on numerous technology transformation projects including;
CORe Fleet Technology upgrade - CORe is a bespoke property management system (PMS) on board all the Cunard and P&O ships and this project is to remediate a number of security, performance and scalability (Iona-readiness) issues including;
• Migration from Windows 2012 to Windows Server 2016, SQL Database 2016 and MAPS framework 6.4.
• Changes to the Onboard Revenue Data Warehouse population process.
• Remediate non-authenticated API calls from third party applications to the CORe API servers.
• Design test and build new Population staging server to manage cruise booking data feeds.
• Validate potential Infrastructure resiliency options for ship, shore and disaster recovery.
Embarkation & Check-in - hardware replacement to the Fleet's Cisco wireless access points (WAP's) in-conjunction with a software upgrade to the PXP AnyPay POS & PED's at the check-in terminals. The project also requires the development of a card refunds process that can be automatically triggered on-board as part of the 1st and 2nd settlement stage. The last requirement is to conduct a POC to resolve and existing issues with some off-line credit card pre-authentication declines.
Pre-Cruise Communications - transition of two existing marketing systems; Pre-Cruise emails and Pre-Cruise brochures over to a consolidated marketing platform. The pre-cruise email journeys are issued over a 3-month period from D-84 up to the cruise departure date. The Pre-Cruise brochures are printed according to P&O or Cunard brand specific criteria and the loyalty tier.
Electronic Health Records - development of a number of API web proxies to facilitate the WebMethods integration between a cloud-hosted solution and an on premise MIMS medical prescriptions database.
CRM International - data transformation project to extracts of over 650k customer records from a number of European marketing databases into a single marketing tool. The majority of the marketing data was of Germanic origin and had to be fully validated and transformed in order to facilitate both Germanic & Anglicised address management both for direct mail and email campaigns.
I have worked on numerous technology transformation projects including;
CORe Fleet Technology upgrade - CORe is a bespoke property management system (PMS) on board all the Cunard and P&O ships and this project is to remediate a number of security, performance and scalability (Iona-readiness) issues including;
• Migration from Windows 2012 to Windows Server 2016, SQL Database 2016 and MAPS framework 6.4.
• Changes to the Onboard Revenue Data Warehouse population process.
• Remediate non-authenticated API calls from third party applications to the CORe API servers.
• Design test and build new Population staging server to manage cruise booking data feeds.
• Validate potential Infrastructure resiliency options for ship, shore and disaster recovery.
Embarkation & Check-in - hardware replacement to the Fleet's Cisco wireless access points (WAP's) in-conjunction with a software upgrade to the PXP AnyPay POS & PED's at the check-in terminals. The project also requires the development of a card refunds process that can be automatically triggered on-board as part of the 1st and 2nd settlement stage. The last requirement is to conduct a POC to resolve and existing issues with some off-line credit card pre-authentication declines.
Pre-Cruise Communications - transition of two existing marketing systems; Pre-Cruise emails and Pre-Cruise brochures over to a consolidated marketing platform. The pre-cruise email journeys are issued over a 3-month period from D-84 up to the cruise departure date. The Pre-Cruise brochures are printed according to P&O or Cunard brand specific criteria and the loyalty tier.
Electronic Health Records - development of a number of API web proxies to facilitate the WebMethods integration between a cloud-hosted solution and an on premise MIMS medical prescriptions database.
CRM International - data transformation project to extracts of over 650k customer records from a number of European marketing databases into a single marketing tool. The majority of the marketing data was of Germanic origin and had to be fully validated and transformed in order to facilitate both Germanic & Anglicised address management both for direct mail and email campaigns.
Web, Security, Transformation, Pos, Infrastructure, Hardware, Development, Health, Software, Wireless, Server, International, Scalability, Booking, Framework, UP, Manager, Cloud, Design, Sql, API, Project Manager, CRM, Cisco, Database, Data Warehouse, Marketing, SoMe, Management, Integration, Windows server, Test, Windows, Technology
2017 - 2017
job
Project Manager
Royal National Lifesaving Institute.
The RNLI is the charity that saves lives at sea and they provide, on call, a 24-hour lifeboat search and rescue service and a seasonal lifeguard service to the UK & Ireland inshore and coastal waters.
My assignment was to work on an IT remediation project known as (LSAR) the Lifesaving Activity Reporting system. The original development project was designed to replace the data capturing requirements of a retiring SAP return of service solution and transition to an AWS and Azure Cloud managed application.
I successfully scheduled a series of scoping and software development review workshops both internally and with the third-party software developer in order to agree and prioritise the next phase of the remediation software development work.
As part of this role I also regularly presented monthly project status updates to the LSAR Project Board and relevant RNLI project governance groups including the Technical Governance Board (TGB) and the PMO Gate Review Group (GRG).
My assignment was to work on an IT remediation project known as (LSAR) the Lifesaving Activity Reporting system. The original development project was designed to replace the data capturing requirements of a retiring SAP return of service solution and transition to an AWS and Azure Cloud managed application.
I successfully scheduled a series of scoping and software development review workshops both internally and with the third-party software developer in order to agree and prioritise the next phase of the remediation software development work.
As part of this role I also regularly presented monthly project status updates to the LSAR Project Board and relevant RNLI project governance groups including the Technical Governance Board (TGB) and the PMO Gate Review Group (GRG).
Project Manager, AWS, Azure, SAP, Software development, Cloud, PMO, Service, Workshops, It, Developer, Development, Software, Search, Manager
2016 - 2017
job
Project Manager
C. Hoare & Co.
C. Hoare & Co is the UK's oldest, family owned private bank. They combine a modern approach to banking and technology with traditional values. They aim to build long-term relationships with their customers and to offer an exceptional and personalised service.
My key responsibilities and achievements were to prepare and manage the successful implementation of a Data Centre Migration Project on behalf of the Bank.
Following a successful data centre migration the Bank asked me to extend my contract and tackle a number of security related projects including; Network Access Control (NAC), Security and Information Event Management Solution (SIEM) and Firewall Compliance.
My key responsibilities and achievements were to prepare and manage the successful implementation of a Data Centre Migration Project on behalf of the Bank.
Following a successful data centre migration the Bank asked me to extend my contract and tackle a number of security related projects including; Network Access Control (NAC), Security and Information Event Management Solution (SIEM) and Firewall Compliance.
Project Manager, C, Event, Management, Firewall, Service, Network, Technology, Banking, Compliance, Security, Implementation, Manager, ME
2016 - 2016
job
GDC Migration Project Manager
MetLife Corp.
MetLife's Global Data Centre Program (GDC) transformed 93 DC's scattered across 34 countries operating at different capability levels, of which 73% were below Tier 3. Prior to the data-centre consolidation project there were mixed standards, inconsistent run costs, and variable risks, which could negatively impact the company.
The GDC EMEA region consolidated 38 DC's across 25 countries.
My role within the GDC Programme was to provide guidance and migration execution support throughout the project and this required a high level of engagement with the local country migration project teams in order to track their project tasks against the agreed migration plans.
The GDC EMEA region consolidated 38 DC's across 25 countries.
My role within the GDC Programme was to provide guidance and migration execution support throughout the project and this required a high level of engagement with the local country migration project teams in order to track their project tasks against the agreed migration plans.
Project Manager, Support, Manager
2015 - 2015
job
EMEA Data Centre Migration Project Manager
Manpower Group.
The EMEA data centre consolidation project scope encompassed 8 European countries and 3 entities within the UK. The project was run over several phases.
Phase 1 (GS2 Exit) - Infrastructure and application migration from the London Docklands to 2 new Data-centres managed by BT IT Services in Newport & Slough - Entities involved - UK Manpower, UK Experis, Germany, Poland, Netherlands, Belgium and APAC DR (Australia, New Zealand and Japan).
Phase 2 (EMEA In-Country DC Exit) - Infrastructure and application migrations incorporating 4 European entities running multiple data-centres across the Nordics (Sweden, Finland, Denmark), Netherlands, Spain and Italy as well as some additional secure hosting requirements (IL3) from within the UK.
Phase 1 (GS2 Exit) - Infrastructure and application migration from the London Docklands to 2 new Data-centres managed by BT IT Services in Newport & Slough - Entities involved - UK Manpower, UK Experis, Germany, Poland, Netherlands, Belgium and APAC DR (Australia, New Zealand and Japan).
Phase 2 (EMEA In-Country DC Exit) - Infrastructure and application migrations incorporating 4 European entities running multiple data-centres across the Nordics (Sweden, Finland, Denmark), Netherlands, Spain and Italy as well as some additional secure hosting requirements (IL3) from within the UK.
Project Manager, SoMe, It, Hosting, Infrastructure, Manager
2014 - 2014
job
Infrastructure Project Manager, Advanced365
Advanced Computer Software Group.
Advanced 365 required my services to assist and support the successful relocation of a number of managed IT services from an existing data-centre in central London to a new data-centre in Slough. The existing data-centre hosted dedicated customer environments as well as infrastructure shared by a number of managed service customers. In total, around 40 customers were affected. The migrations incorporate both physical lift-and-shift and VSI block level data replication between physical data-centres.
Project Manager, Service, It, Support, Infrastructure, Data Replication, Manager
2014 - 2014
job
website and Get Closer
Motherlode Media, Digital Media Agency.
March 2014 to August 2014
I have worked on a numerous of Digital Media Projects on behalf of Motherlode Media for several years incorporating audio, video and photographic content. Here are just some of the great digital projects I worked on; Unicef - Support for Unicef Global Donation site, Robbie Williams - Internal Press/Media Site, Apple Corps - Licensing and Merchandise Site, National Geographic - Educational Video and a Stock Photography website, Yellow Submarine - Beatles Film Promotional website and Get Closer - HMV Social Media Site content project
I have worked on a numerous of Digital Media Projects on behalf of Motherlode Media for several years incorporating audio, video and photographic content. Here are just some of the great digital projects I worked on; Unicef - Support for Unicef Global Donation site, Robbie Williams - Internal Press/Media Site, Apple Corps - Licensing and Merchandise Site, National Geographic - Educational Video and a Stock Photography website, Yellow Submarine - Beatles Film Promotional website and Get Closer - HMV Social Media Site content project
Social Media, Video, SoMe, Photography, Movie, Content, Website, Audio, Support, Social
2013 - 2014
job
Project Manager
NaviSite Europe.
My role was to develop robust and detailed customer migration plans in order to complete the successful migration of a number of customers from an existing London data-centre over to a new facility in Surrey. The customer solutions consisted of a variety of managed hosting and colocation services, ranging from a small number of devices to complex enterprise platforms.
Project Manager, Hosting, Enterprise, Manager
2012 - 2013
job
DC Migration Project Manager
Cloud Services, a division of NTT Europe.
My role was to develop robust and detailed customer migration plans in order to complete the successful migration of a number of customers from an existing London data-centre over to a new facility in Hertfordshire. The customer solutions consisted of a variety of managed hosting and colocation services, ranging from a small number of devices to complex enterprise platforms.
Project Manager, Hosting, Enterprise, Manager
2009 - 2012
job
Technical Project Lead I
Apple Corps Ltd.
successfully completed a data centre migration project on behalf of EMI Music and Apple Corps Ltd. The web migration project included preparing the initial project scope, vendor selection and contract term negotiations, new infrastructure requirements & testing incorporating RackConnectTM Cloud Server provisioning, site audits, initial site build & test phase, and the final migration implementation.
Cloud, Test, Implementation, Infrastructure, Testing, Music, Web, Server
2006 - 2008
freelance
IT Consultant & Service Provider
Bauer Media Group.
KISS Radio Network, part of the Bauer Media Group engaged Netui to manage the full stable of websites for the UK's top commercial radio stations including Kiss 100, Kiss 101 and Kiss 105-108. This project, involved migration of three key radio stations websites over to a single multi-channel site -TotalKiss.com
Websites, Radio, Service, Network, IT Consultant, It
2004 - 2007
freelance
IT Consultant & Service Provider
V2 Music Group.
V2 Music Group selected Netui to become their managed hosting provider which initially involved the migration and re-provisioning of all existing artist websites on their roster, including key acts such as Paul Weller & The Stereophonics.
Websites, Service, IT Consultant, It, Hosting, Music
2002 - 2003
job
Application Support Analyst
NTL Group.
Contracted by NTL as part of the Intranet support team to migrate an existing Microsoft Site Server Intranet site over to a Microsoft Application Centre solution. Also worked within Enterprise Business Unit to provide operational support as part of the Harmony billing project which was a large & complex data migration process of 8 separate billing platforms.
Support, Analyst, Server, Enterprise
1999 - 2001
job
Operations Manager
MSN.
Contracted by Microsoft as the UK MSN Operations Manager to provide operational support for the core Msn.co.uk website. Technical deployment and project management of numerous site migrations including provisioning production web servers & managing internal content management systems.
Project Management, Operations, Content Management, Deployment, Management, Operations manager, Content, Website, Support, Web, Production, Manager
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