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Freelance ITIL Service Management and Operations Manager
Sarah McNicoll
,
Wakefield, United Kingdom
Experience
Skills
I'm offering
* Full redesign of ITIL compliant high level policies that work for your business / individual requirements.. all you need to do is agree them and implement them.
* Expert advice and consultancy tailored to suit any specific or generic Service Management, ITIL or Service Desk Problems. I'm confident I can help you get things back on track!
* Service Design & Transition
* Change Management
* Major Incident
* Disaster Recovery
* Service Improvements
* Service Request Fulfilment
* Problem Management
* Access Management
* Service Level Management
* Availability Management and Reporting
* Service Operations
* Expert advice and consultancy tailored to suit any specific or generic Service Management, ITIL or Service Desk Problems. I'm confident I can help you get things back on track!
* Service Design & Transition
* Change Management
* Major Incident
* Disaster Recovery
* Service Improvements
* Service Request Fulfilment
* Problem Management
* Access Management
* Service Level Management
* Availability Management and Reporting
* Service Operations
Markets
United Kingdom
Language
English
Fluently
Ready for
Available
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