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Freelance ITIL Service Management and Operations Manager

Sarah McNicoll , Wakefield, United Kingdom


Experience

15 - 24 years

Skills

Service Management Service Delivery Manager ITIL Change management

I'm offering

* Full redesign of ITIL compliant high level policies that work for your business / individual requirements.. all you need to do is agree them and implement them.

* Expert advice and consultancy tailored to suit any specific or generic Service Management, ITIL or Service Desk Problems. I'm confident I can help you get things back on track!

* Service Design & Transition
* Change Management
* Major Incident
* Disaster Recovery
* Service Improvements
* Service Request Fulfilment
* Problem Management
* Access Management
* Service Level Management
* Availability Management and Reporting
* Service Operations

Markets

United Kingdom

Language

English
Fluently

Ready for

  Ongoing relation / part-time

Available

Typically available right away



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