$$
{{ $t($store.state.user.experience_value_in_dollars) }}
Junior
{{ $t($store.state.user.experience_search_name) }}
0
jobs
Mark Little
,
Experience
Other titles
Skills
I'm offering
Markets
United Kingdom
Language
English
Fluently
Ready for
My experience
2016 - 2018
job
Microsoft Dynamics CRM Support Analyst
Redspire Ltd.
Had run a helpdesk where I provide support to all customers and relay information and issues up the escalation chain if needed. Support customer's password changes, account information changes, monitoring of Office 365 and CRM as well as any enhancements they may require and handle escalation to vendor if issue cannot be resolved at organization level. I also provided internal support for the organization where I deploy Windows OS and support laptops/surfaces/tablets/printers and networking equipment.
CRM, Office 365, Networking, Windows, Support, CRM support, Analyst, Monitoring, Office, Dynamics CRM, UP
2015 - 2016
freelance
1st Line Technical Support Consultant
Proact Ltd.
Working with Proact IT UK I was taking on the role of a technical consultant where I would be the first point of contact for all incidents that occurred. Proact IT UK deal with corporate data storage and provide a high quality of service where I was expected to answer phone calls, log calls, log incidents through email and monitoring software and follow up by contacting and solving client's issues providing first line and operations roles, also some second line incidents were expected to be handled at this point.
May 2014 - August 2014
May 2014 - August 2014
Operations, SoMe, Service, It, Support, Monitoring, Software, Storage, Data Storage, UP
My education
New College Lanarkshire
N/a, NQ Business Higher
N/a, NQ Business Higher
n/a
Hndhncorequivalent, Computing Technical Support
Hndhncorequivalent, Computing Technical Support
n/a
Hndhncorequivalent, Computing Technical Support
Hndhncorequivalent, Computing Technical Support
Mark's reviews
Mark has not received any reviews on Worksome.
Contact Mark Little
Worksome removes the expensive intermediaries and gives you direct contact with relevant talent.
Create a login and get the opportunity to write to Mark directly in Worksome.
are ready to help you
and get specific bids from skilled talent in Denmark