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Senior
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0
jobs
Freelance worker
Jess Huckerby
,
Wolverhampton, United Kingdom
Experience
Other titles
Skills
I'm offering
I am a hardworking and professional individual who loves to learn new skills and has a drive to be the best in all areas of my life. Being a mother is very important to me and my children are the greatest motivation I have as they give me the focus to be successful as I strive to provide the best life for them. I also believe my hard work provides the correct example for my children as I am a firm believer that children who see their parents working hard will grow up to also work hard and build the best future for themselves and their families.
Markets
United Kingdom
Language
English
Fluently
Ready for
Ongoing relation / part-time
Available
My experience
2019 - 2019
job
Returns Administrator
PDS Direct.
This was a temporary illness cover role in which I had the responsibility of processing all returns that needed to be collected by the logistics company and returned to the manufacturer. I also took a control of processing proof of delivery of goods and uploading them onto the system so that the manufacturer was able to check this on their relevant portals. Alongside this is was the primary member of the team responsible for answering telephone calls to the company.
Administrator, Processing
2018 - 2019
job
Group Business Development Manager
The Greater Birmingham Chamber of Commerce.
I held the responsibility for bringing in new memberships to the chamber from across 6 different geographical areas. I encourage potential new members to join in with the chamber through our events. This role is very different to my previous roles now as I am now expected to hit targets both in a monetary and number of memberships across a calendar month. I am also now responsible for organising my diary on a daily basis and setting my own meetings. This is teaching me to now work independently of the activities happening within the office environment.
Business development, Teaching, Development, Office, ME, Manager
2017 - 2018
job
Customer Co-Ordinator
Gunnebo UK.
I became a part of the Cash handling and Secure Services team, dealing with creating and send customer's invoicing, any queries arising from invoicing. After proving capable of coping with large customers invoicing and uploading, I then became responsible for handling engineer's replenishment and parts ordering direct to site. This then allowed me to take on all online orders from not only existing customer but from new customers. I believe that this has taught me time management and to organise my day in a very constructive way but also allowing for any immediate issues to be dealt with.
Management, Online, ME
2015 - 2017
job
Customer Services Advisor & Key Specialist
Assa Abloy.
I joined the customer services team to support business customers in the manufacturing sector. This role was to work with our Area Sales Representatives to process orders and support clients with their needs to ensure we were always supplying the very best products at the time they were needed. However due to hard work and a success in this role I had the opportunity to develop my skills further by taking on an additional range within the business. This allowed me to look after all key orders for the company and meant my role changed from being B2B to also incorporating B2C operations as well. I believe this has again helped me gain experience as they carry very different challenges.
B2B, Operations, B2C, Sales, Support, ME
2012 - 2015
job
Knowhow Technician
Currys PC World.
I began this role as general sales assistant where I had the opportunity to assist the general public with their purchase of electrical equipment and computers for both their domestic and commercial needs.
Due to ongoing success and overachievement against company targets in this area I was offered the opportunity to learn more about the products we sold and this provided the opportunity to move into a more technical role. This gave the experience of assisting customers when they had issues with their products and I had the chance to experience fault resolution from onsite repairs through to dealing with manufacturers where warrantees were in place to get products replaced.
Due to ongoing success and overachievement against company targets in this area I was offered the opportunity to learn more about the products we sold and this provided the opportunity to move into a more technical role. This gave the experience of assisting customers when they had issues with their products and I had the chance to experience fault resolution from onsite repairs through to dealing with manufacturers where warrantees were in place to get products replaced.
Sales
2010 - 2012
job
Supervisor
Career Break.
2010 - 2012
I took some time out of employment to start a family. It was important to me that I was able to take this time away from my career at this stage as I felt I wanted to have children but didn't want to leave a successful career at a later stage.
Aberystwyth Students Union
Supervisor
2007 - 2010
This was a part time role which I worked to financially support myself during my studies.
I began this role in a general bar staff position serving a variety of drinks and general snacks to students during social evenings and events. This role also included general cleaning responsibilities as required. During this employment, I was promoted to the level of supervisor where I was responsible for an area of the business and a group of employees. I really enjoyed this role as it gave me responsibility for both leading a team of people and ensuring the levels of customer services and commercial profitability of the business which are lessons I have really benefitted from.
I took some time out of employment to start a family. It was important to me that I was able to take this time away from my career at this stage as I felt I wanted to have children but didn't want to leave a successful career at a later stage.
Aberystwyth Students Union
Supervisor
2007 - 2010
This was a part time role which I worked to financially support myself during my studies.
I began this role in a general bar staff position serving a variety of drinks and general snacks to students during social evenings and events. This role also included general cleaning responsibilities as required. During this employment, I was promoted to the level of supervisor where I was responsible for an area of the business and a group of employees. I really enjoyed this role as it gave me responsibility for both leading a team of people and ensuring the levels of customer services and commercial profitability of the business which are lessons I have really benefitted from.
SoMe, It, Support, ME, Social
My education
University of Wales Aberystwyth
MSc, Business Management
MSc, Business Management
University of Wales Aberystwyth
Bachelors, English Literature
Bachelors, English Literature
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