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Java Programmer and Automation Expert
pradeep k
,
London, United Kingdom
Experience
Other titles
Skills
I'm offering
• Close to 11 years of experience in Telecom, Requirements Gathering, Business Analysis, Strategy ,Agile Implementation, Product & Domain Training and Project Management. Experience in root cause analysis, gap analysis, troubleshooting, problem resolution and change management, as well as possessing extensive experience of identifying potential solutions and presenting the proposals to the client/management team. Telecom OSS/BSS , NMS/EMS domain includes various areas like Revenue Assurance, Service Provisioning Service Activation , Telecom Post Paid and Pre Paid Billing Systems. • Excellent work experience in Telecom Billing concepts and Telecom E2E process like CSG Singleview billing ,Amdocs, Convergys concepts, CAM, BED, ARC, GL , AMDOCS ENSEMBLE ENABLER , EPPIX/SINGL.eVIEW GL, PRICING , RATING, INVOICING • Intec Singl.eView Convergent Billing and Intec Singl.eView Customer Management,Singl.eView Flex • Tremendous experience in Post Pre paid billing cycles, Pricing Planning at Mobile telecom service provider areas. • Worked on Operations, Configurations, Deployment, Implementation, UAT and Production Support Projects. • Expertise in Manual Automation testing Selenium, QTP and Web Site WEB SERVICE Testing with using Soap UI testing. • Expert in Selenium automation testing with using RC and Web Driver frame works. • Excellent command experience in preparing Master Test Plan, System UAT Test plans. • Worked as a Main back up resource for Project Manager and QA Manager except People managing role. • Strongly involved in all stages of SDLC Software development Life Cycle and STLC Software Testing life cycle • Expert in ORACLE BRM billing system. • Expertise in Telecom BSS Billing system for 3G/4G ,GSM/UMTS and LTE technologies. • Strong in 4G/ LTE ArchitectureAutoamtion testing Using Selenium, RPA ui Path, Jmeter • Expertise in Field testing OR E2E lab Testing with strong LTE knowledge • Experience with LTE core system interfaces and protocols such as S1 MME, e nodeB, SGSN, PGW, SGW, S1 U, S6a, S11, S5/S8, Rx, NAS, S1 AP, RRC, GTPv2c, GTP U, SGs AP • Performed Smoke, Functional, Exploratory, Security (Authorization and Authentication, Session management, Encryption checking of users personal data) regression testing, Browser compatibility testing (Google chrome, Firefox, Internet explorer, Opera), Network testing (Wifi, 3G, Offline Mode), GEO Location / Location based testing, • Utilized "As-is" & "To-be" Business Process Models at Program Level, Service specific • Participated in BU level Agile Transformation efforts working closely with support groups for wholesome change. • Business Process Framework (eTOM) Distilled (Level 2) certified by TM forum. • Information Framework (SID) Distilled (Level 2) certified by TM forum. • Subject Matter Expert with In-depth knowledge in Fraud Management, Revenue Assurance, Service Fulfillment & Service Assurance. • Good understanding of LAPS , Mycom (Proptima) , Convergys billing Tool. • Instrumental in ensuring a successful UAT with the customer.
Markets
United Kingdom
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2017 - 2019
job
Scrum Project Manager /Test Lead
Vectone.
(Contract),
Collaborate with functional managers, BAs, developers, testers, and client representatives to plan and execute end-to-end product development and improvement projects.
As a application Project Manager responsible for implementing, Change management, configuring and performing end-to-end testing Telecom applications,
• Coordination with QA testers to ensure end to end unit testing and post-production testing
• Implemented Scaling TDD via Agile Model Driven Development (AMDD)
• Managed Product QA as a SCRUM Master leading SCRUM teams of testers, developers, engineers and users to provide quality checks through multiple iterations (sprints) of unit testing, smoke testing, sandbox testing, end to end systems testing, performance testing and User Acceptance Testing.
• RPA Testing for UAT using KRYON tool. Implementation of designing and Testing of SWAGGER API
• Facilitate scrum ceremonies (daily stand-ups, demos, grooming, retrospectives, and planning)
• Stared a new program and release with Sprint 0 planning with product backlog and building a new cross functional, mostly remote, team
• Providing Support to the client as and when required, Perform testing on Change Management domain& user level support and incidents supports. activities.
• User manual Documentation. Proactively managed changes in project scope, identified potential crises, risks/issues and devised contingency/mitigation plans and led the execution.
• Led 2017 & 2018 projects - resource and cost estimation and obtained project funding working together with Business customers, BIT and Application development.
• Consistently managed the development of monthly forecasts, tracks committed funds and manages project budget variances.
• Managed Project status reporting, scorecards, project resources, conflicts and assignment of project tasks to the large team (20) across AP and NA region focusing on early mitigation of risks manage the Test Object Repository, Library Files and Test Scenarios using QualityCenter.
Collaborate with functional managers, BAs, developers, testers, and client representatives to plan and execute end-to-end product development and improvement projects.
As a application Project Manager responsible for implementing, Change management, configuring and performing end-to-end testing Telecom applications,
• Coordination with QA testers to ensure end to end unit testing and post-production testing
• Implemented Scaling TDD via Agile Model Driven Development (AMDD)
• Managed Product QA as a SCRUM Master leading SCRUM teams of testers, developers, engineers and users to provide quality checks through multiple iterations (sprints) of unit testing, smoke testing, sandbox testing, end to end systems testing, performance testing and User Acceptance Testing.
• RPA Testing for UAT using KRYON tool. Implementation of designing and Testing of SWAGGER API
• Facilitate scrum ceremonies (daily stand-ups, demos, grooming, retrospectives, and planning)
• Stared a new program and release with Sprint 0 planning with product backlog and building a new cross functional, mostly remote, team
• Providing Support to the client as and when required, Perform testing on Change Management domain& user level support and incidents supports. activities.
• User manual Documentation. Proactively managed changes in project scope, identified potential crises, risks/issues and devised contingency/mitigation plans and led the execution.
• Led 2017 & 2018 projects - resource and cost estimation and obtained project funding working together with Business customers, BIT and Application development.
• Consistently managed the development of monthly forecasts, tracks committed funds and manages project budget variances.
• Managed Project status reporting, scorecards, project resources, conflicts and assignment of project tasks to the large team (20) across AP and NA region focusing on early mitigation of risks manage the Test Object Repository, Library Files and Test Scenarios using QualityCenter.
TDD, LED, Manager, Performing, Production, Swagger, Development, Testing, Telecom, Support, Implementation, RPA, Change management, QA, Test, Management, Agile, Budget, Scrum master, Product development, Project Manager, API, Scrum
2016 - 2016
temp
Test Lead (Migration of Adaptors) Contract
NIMS.
PrOptima(TM) is next-generation Service Assurance platform that enables Communications Service Providers (CSPs) to address customer experience challenges related with Service and Network Performance Management. A flexible, multi-vendor and multi-technology carrier-grade foundation used by the Engineering, Optimization and Service or Network Operations Center (SOC/NOC) teams of major CSPs worldwide, NIMS-PrOptima(TM) focuses on network, service and end-user related data to deliver optimal service performance and customer experience management.
Responsibilities:
• Collecting the Performance data from Network elements & testing adapters on a Solaris/Linux based environment.
• Work with other Scrum masters and program manager to manage any interdependencies
• Manages outsourced work, consultants, vendors, and relationships
• Proactively identifies and tracks project risk and develops mitigation plans to manage risk
• Handled the Migration of legacy adaptors and exported the data into the new systems by co ordinating along the stake holders.
• Rating/ Re-Rating of various types of CDR's (Voice, SMS, and Data) on the basis of event types and sub types. ¬ Bill Run operation is performed to generate Rentals and invoice of the Customer
• Managed the E2E & UAT delivery of NMS applications to Telefonica.
• Educated and reinforced scrum methodology and Agile framework to team members and key stakeholders
• Directed and led the scrum team from project initiation through delivery of final product
• Created project timeline and budget estimates based on the stakeholders' inputs
• In charge of handling Go Green authority for the E2E Deliverables.
• Environment setup by creating test bed by Installing & upgrading adapters.
• Designed L2 support team for Telefonica Germany for Billing systems level migrations (Convergys)
• Execute test case & generating test reports & TAP Activities.
• Delivery Governance Role: Be single face for all deliveries translated in the region allocated: Review and highlight on projects in the particular geography wrt Issues & Escalations - primarily identifying and reviewing issues within GD, vide a proactive controlling mechanism to be facilitated thru the PMO, thereby minimizing escalations
• Ensure continuous project risk monitoring through the life cycle of the engagement, principally thru PMO enabled reporting and control mechanisms either already in place or to be implemented.
• Actively engage with MU PMO's to ensure project/delivery issues and risks are highlighted in a timely manner. Work towards higher levels of customer satisfaction , Leverage GD assets for assigned region: Work closely and align with the key delivery stakeholders in the region, participate in service, budgeting, capacity and skill planning as well as ramp-up o Collaborate with local delivery management and establish processes
• Account enhancement and expansion(Account Mining): Support engagement teams evaluate possibility of increasing footprint in an existing project and client base , Review opportunities from a delivery and risk standpoint EXPECTATIONS AND TASKS The role carries a quota for Global Delivery in the assigned territory in terms of: Total number of contracted person-days to be delivered through Global Delivery • Total number of days/hours executed through Global Delivery , Weighted pipeline of Global Delivery opportunities Adoption of productized services
• Facilitate On time delivery of GD proposals based on established SLAs with the BID Management teams. Provide ongoing feedback to reduce turn-around time, for response to Field requirements by coordinating with respective GD teams responsible. Further assist and enable process efficiencies and incorporating country-specific customized templates wherever necessary
Responsibilities:
• Collecting the Performance data from Network elements & testing adapters on a Solaris/Linux based environment.
• Work with other Scrum masters and program manager to manage any interdependencies
• Manages outsourced work, consultants, vendors, and relationships
• Proactively identifies and tracks project risk and develops mitigation plans to manage risk
• Handled the Migration of legacy adaptors and exported the data into the new systems by co ordinating along the stake holders.
• Rating/ Re-Rating of various types of CDR's (Voice, SMS, and Data) on the basis of event types and sub types. ¬ Bill Run operation is performed to generate Rentals and invoice of the Customer
• Managed the E2E & UAT delivery of NMS applications to Telefonica.
• Educated and reinforced scrum methodology and Agile framework to team members and key stakeholders
• Directed and led the scrum team from project initiation through delivery of final product
• Created project timeline and budget estimates based on the stakeholders' inputs
• In charge of handling Go Green authority for the E2E Deliverables.
• Environment setup by creating test bed by Installing & upgrading adapters.
• Designed L2 support team for Telefonica Germany for Billing systems level migrations (Convergys)
• Execute test case & generating test reports & TAP Activities.
• Delivery Governance Role: Be single face for all deliveries translated in the region allocated: Review and highlight on projects in the particular geography wrt Issues & Escalations - primarily identifying and reviewing issues within GD, vide a proactive controlling mechanism to be facilitated thru the PMO, thereby minimizing escalations
• Ensure continuous project risk monitoring through the life cycle of the engagement, principally thru PMO enabled reporting and control mechanisms either already in place or to be implemented.
• Actively engage with MU PMO's to ensure project/delivery issues and risks are highlighted in a timely manner. Work towards higher levels of customer satisfaction , Leverage GD assets for assigned region: Work closely and align with the key delivery stakeholders in the region, participate in service, budgeting, capacity and skill planning as well as ramp-up o Collaborate with local delivery management and establish processes
• Account enhancement and expansion(Account Mining): Support engagement teams evaluate possibility of increasing footprint in an existing project and client base , Review opportunities from a delivery and risk standpoint EXPECTATIONS AND TASKS The role carries a quota for Global Delivery in the assigned territory in terms of: Total number of contracted person-days to be delivered through Global Delivery • Total number of days/hours executed through Global Delivery , Weighted pipeline of Global Delivery opportunities Adoption of productized services
• Facilitate On time delivery of GD proposals based on established SLAs with the BID Management teams. Provide ongoing feedback to reduce turn-around time, for response to Field requirements by coordinating with respective GD teams responsible. Further assist and enable process efficiencies and incorporating country-specific customized templates wherever necessary
Network, LED, Processes, Go, UP, Manager, Framework, Turn-around, Monitoring, Testing, Bid management, Delivery Management, Support, Technology, Linux, Engineering, Service, Test, Management, Controlling, Event, Performance Management, PMO, Agile, Customer experience, Budget, Operations, Scrum
2009 - 2015
job
Lead Delivery
STC.
The BCCS (Billing and Customer Care System) project is a land mark project for Aljawal mobile business unit of STC to introduce best in class business processes and systems based on industry best solutions in order to manage growth and competition and migration to CGS singleview billing systems. The BCCS project is aligned with the eTom process framework of the TM Forum. As Senior Project Manager and Systems analyst, I performed the following tasks and successfully delivered the BCCS Billing Project:
• Managed various key areas of the program such as Billing, CRM, Roaming, and Data Migration. Responsibilities included Planning and monitoring the overall project progress, resolving issues and initiating corrective actions.
• Ensured adequate allocation of resources and skills in-line with the project timelines.
• Developed and implemented new Processes and policies which were essential for success of the project.
• Worked closely with the business partners to define business requirements, identify gaps, and validate over-all solution architecture.
• Reported Project progress at regular intervals to steering committee, and maintained good relationship with STC at Executive level.
• Managed the engagement of CGS professional and expert services, ensured that all aspects of the projects were in line with industry best practices and ensured performance of all end to end transactions.
• Validated methodology, tools and procedures applied by the SI to ensure best practices, sufficient quality and definition for successful performance of the project.
• Managed engagement with numerous stakeholders from the STC business to ensure optimal requirements gathering and proper design and testing.
• Proposed phased approach to ensure successful implementation and acceptance of the application by business.
• Managed the Data migration and testing streams successfully and conducted billing parallel runs in order to ensure that bills generated by the IRB system were in sync with the bills generated by the legacy ICMS system.
• Reviewed and monitored integrators plans and deliverables and ensured that the transition from one phase of the project to the next did not occur before all milestones were met, and that sufficient quality had been delivered on functional and technical documents
• Negotiated and facilitated discussions between STC Business Organization and the SI team on proposed changes. Recommended best solution for STC based on cost/benefit analysis
• Reviewed test procedures and test results, and closely monitored acceptance testing, to ensure that STC business was satisfied and system is delivered with high quality.
• Reviewed and monitored operational readiness, training and knowledge transfer, to ensure that STC had proper knowledge and understanding of the systems before go live. Designed the L2& L3 support teams for the billing systems
Test Engineer - British Telecom - HQN
E2E - As an E2E Tester was responsible for understanding the requirements, design documents, identification of test scenarios and writing test cases and timely execution of test cases making active contribution to test coverage/progress. Testing third-party value-added service provider (VASP) ,
Subject Matter Expert (SME):- Worked as a subject matter expert for the project being responsible for preparing test estimation after understanding the requirements, process & solution designs from design teams; preparation Reports, Security Risk documentation
• Supported E2E Testing Activities
• Scheduled the deployment and handled UAT queries
• Acted as Billing point of contact (Convergys Billing)
Project: Mcel (Mozambique)
Abstract: The project is a to migrate form the Old rating and billing system to Singleview8.0 Convergent Billing at mCel - Mozambique
Role: Billing Engineer-Professional Service Organization.
Job Responsibilities:
• Understand COTS behavior and suggest to-be processes with minimum gaps.
• Data Gathering & Validation through Requirement Gathering Workshops at the Customers site from the various Network Elements (MSC's, Billing, HLR, IN, Roaming etc).
• Performing gap analysis and data gathering to understand the client requirements.
• Mapping business requirements and business processes of the client with the proposed technology/product solutions.
• Configuring APIS for Microsoft Azure cloud based migrations.
• Research and evaluate alternative solutions, recommend the most efficient and cost effective solution.
• Knowledge and good understanding of technologies employed in BSS/OSS systems.
• Onsite Installation, configuration and ensuring successful signing of User Acceptance Test (UAT).
• Good knowledge on the SDLC processes especially in-depth knowledge on the processes during Requirement Analysis, Design and Testing phase.
• Pre-sales consulting and presentations for Revenue Assurance and Fraud Management solutions.
• Worked with various teams inside R&D & non - R & D such as Solution Architect, Pricing, Delivery and co-ordinate for the overall presales project success.
Project: Fraud Analysis and revenue assurance
Operator and Client Associations:
• Airtel, India, Aircel, India, Vodafone, India, Hutch, Indonesia, Celtel, Nigeria, Sabafon, Yemen, MTN, Yemen, IDEA, India, Telcom, Malaysia, Globacom, Vodafone, Romania.
Job Responsibilities:
• Solely responsible for testing of the new features and functionalities, defect reporting, Test Case Design for both Ranger and Nikira
• Test data, Test plan & test case preparation, System test execution, System Integration Testing and support, User Acceptance Testing and support.
• Test environment setup & Creation of Test summary report.
• Complete End-to-End migration testing for 'Idea' for an upgrade to a newer version of Nikira (Fraud Management System).
• Testing the new CR's for the customer requirements or functionality.
• Implementing JIRA for defect management
• Work with Business Analyst in translating business requirements into Functional Requirements Document and to Detailed Design Documents for Mortgage application and Insurance application.
• Lead analysis sessions, gather requirements and write specification and functional design documents for enhancements and customization Analyze product impact
• handling issue raised by client on Singleview (CGS)Billing System and ensuring it is done on an timely Basis.
• Interacting with other interacting system owner teams, different support groups incase of any problem or activity planning.
• Installing releases, patches for projects and configuring data as per the requirements. Configuring the rate plans, promotions, facilities, customer types, and products etc. as per the requirements.
• Performing the rating for different call types like Voice, SMS, MMS, Data etc.
• Performing the GL Upload
• Billing invoicing the customers
• Checking the Invoice generated for the Billed charges, rentals etc
• Administrating the Billing Systems and Managing the Billing Team.
• Created users privileges with appropriate roles and levels of security. Scheduling and managing Cron jobs.
• Running Bill cycle for Post and pre paid billing systems.
• Managed various key areas of the program such as Billing, CRM, Roaming, and Data Migration. Responsibilities included Planning and monitoring the overall project progress, resolving issues and initiating corrective actions.
• Ensured adequate allocation of resources and skills in-line with the project timelines.
• Developed and implemented new Processes and policies which were essential for success of the project.
• Worked closely with the business partners to define business requirements, identify gaps, and validate over-all solution architecture.
• Reported Project progress at regular intervals to steering committee, and maintained good relationship with STC at Executive level.
• Managed the engagement of CGS professional and expert services, ensured that all aspects of the projects were in line with industry best practices and ensured performance of all end to end transactions.
• Validated methodology, tools and procedures applied by the SI to ensure best practices, sufficient quality and definition for successful performance of the project.
• Managed engagement with numerous stakeholders from the STC business to ensure optimal requirements gathering and proper design and testing.
• Proposed phased approach to ensure successful implementation and acceptance of the application by business.
• Managed the Data migration and testing streams successfully and conducted billing parallel runs in order to ensure that bills generated by the IRB system were in sync with the bills generated by the legacy ICMS system.
• Reviewed and monitored integrators plans and deliverables and ensured that the transition from one phase of the project to the next did not occur before all milestones were met, and that sufficient quality had been delivered on functional and technical documents
• Negotiated and facilitated discussions between STC Business Organization and the SI team on proposed changes. Recommended best solution for STC based on cost/benefit analysis
• Reviewed test procedures and test results, and closely monitored acceptance testing, to ensure that STC business was satisfied and system is delivered with high quality.
• Reviewed and monitored operational readiness, training and knowledge transfer, to ensure that STC had proper knowledge and understanding of the systems before go live. Designed the L2& L3 support teams for the billing systems
Test Engineer - British Telecom - HQN
E2E - As an E2E Tester was responsible for understanding the requirements, design documents, identification of test scenarios and writing test cases and timely execution of test cases making active contribution to test coverage/progress. Testing third-party value-added service provider (VASP) ,
Subject Matter Expert (SME):- Worked as a subject matter expert for the project being responsible for preparing test estimation after understanding the requirements, process & solution designs from design teams; preparation Reports, Security Risk documentation
• Supported E2E Testing Activities
• Scheduled the deployment and handled UAT queries
• Acted as Billing point of contact (Convergys Billing)
Project: Mcel (Mozambique)
Abstract: The project is a to migrate form the Old rating and billing system to Singleview8.0 Convergent Billing at mCel - Mozambique
Role: Billing Engineer-Professional Service Organization.
Job Responsibilities:
• Understand COTS behavior and suggest to-be processes with minimum gaps.
• Data Gathering & Validation through Requirement Gathering Workshops at the Customers site from the various Network Elements (MSC's, Billing, HLR, IN, Roaming etc).
• Performing gap analysis and data gathering to understand the client requirements.
• Mapping business requirements and business processes of the client with the proposed technology/product solutions.
• Configuring APIS for Microsoft Azure cloud based migrations.
• Research and evaluate alternative solutions, recommend the most efficient and cost effective solution.
• Knowledge and good understanding of technologies employed in BSS/OSS systems.
• Onsite Installation, configuration and ensuring successful signing of User Acceptance Test (UAT).
• Good knowledge on the SDLC processes especially in-depth knowledge on the processes during Requirement Analysis, Design and Testing phase.
• Pre-sales consulting and presentations for Revenue Assurance and Fraud Management solutions.
• Worked with various teams inside R&D & non - R & D such as Solution Architect, Pricing, Delivery and co-ordinate for the overall presales project success.
Project: Fraud Analysis and revenue assurance
Operator and Client Associations:
• Airtel, India, Aircel, India, Vodafone, India, Hutch, Indonesia, Celtel, Nigeria, Sabafon, Yemen, MTN, Yemen, IDEA, India, Telcom, Malaysia, Globacom, Vodafone, Romania.
Job Responsibilities:
• Solely responsible for testing of the new features and functionalities, defect reporting, Test Case Design for both Ranger and Nikira
• Test data, Test plan & test case preparation, System test execution, System Integration Testing and support, User Acceptance Testing and support.
• Test environment setup & Creation of Test summary report.
• Complete End-to-End migration testing for 'Idea' for an upgrade to a newer version of Nikira (Fraud Management System).
• Testing the new CR's for the customer requirements or functionality.
• Implementing JIRA for defect management
• Work with Business Analyst in translating business requirements into Functional Requirements Document and to Detailed Design Documents for Mortgage application and Insurance application.
• Lead analysis sessions, gather requirements and write specification and functional design documents for enhancements and customization Analyze product impact
• handling issue raised by client on Singleview (CGS)Billing System and ensuring it is done on an timely Basis.
• Interacting with other interacting system owner teams, different support groups incase of any problem or activity planning.
• Installing releases, patches for projects and configuring data as per the requirements. Configuring the rate plans, promotions, facilities, customer types, and products etc. as per the requirements.
• Performing the rating for different call types like Voice, SMS, MMS, Data etc.
• Performing the GL Upload
• Billing invoicing the customers
• Checking the Invoice generated for the Billed charges, rentals etc
• Administrating the Billing Systems and Managing the Billing Team.
• Created users privileges with appropriate roles and levels of security. Scheduling and managing Cron jobs.
• Running Bill cycle for Post and pre paid billing systems.
Telecom, Technology, Architecture, Security, Workshops, It, Growth, Implementation, Support, Analyst, Network, Testing, Monitoring, Insurance, Performing, Framework, SI, Manager, Go, Processes, R, Writing, Project Manager, CRM, Jira, Research, Azure, Training, Microsoft azure, Deployment, Design, Cloud, Solution architecture, System Integration, Consulting, Management, Integration, Sales, Test, Service
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