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Senior
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jobs
Business and Data Analyst
Daniel Moniz
,
London, United Kingdom
Experience
Other titles
Skills
I'm offering
MSc in Business Intelligence and Analytics and BSc in Business Management with experience in the Financial Technology, Banking , and the Professional Service sectors.
I am passionate for business and technologies, managing the complexity of data to correlate the insights to the needs of the business to make recommendations and enable better informed decisions.
I have lived in multiple countries in America and Europe so I am happy to work with any people backgrounds and keep on learning from multiple cultures.
I am passionate for business and technologies, managing the complexity of data to correlate the insights to the needs of the business to make recommendations and enable better informed decisions.
I have lived in multiple countries in America and Europe so I am happy to work with any people backgrounds and keep on learning from multiple cultures.
Markets
United States
(Remote
only)
Canada
(Remote
only)
United Kingdom
France
Germany
Ireland
Lithuania
Rest of Euro area
Denmark
Norway
(Remote
only)
United Arab Emirates
(Remote
only)
Sweden
(Remote
only)
Finland
(Remote
only)
Links for more
Once you have created a company account and a job, you can access the profiles links.
Industries
Language
English
Fluently
Spanish
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2021 - ?
job
Business System Analyst
Paypal.
Financial Technology
• Designed and developed the automated process for classification of ticket issues using multiple variables and text fields;
• Developed metrics and KPI for specific teams to measure the team performance along the work-flow process;
• Provided technical training to non-tech business professionals to leverage the use of the data and information available in the reports;
• Designed and developed the data flow from the source into PowerBI to create visualisations and report;
• Automated the process to refresh the data in reports from multiple sources with MS Power Automate;
• Simplified the volume of reports to reduce the storage cost, removing duplications and improving accessibility through PowerBI;
• Developed multiple ad-hoc data analysis to support business decision making and business statements across multiple stakeholders.
• Designed and developed the automated process for classification of ticket issues using multiple variables and text fields;
• Developed metrics and KPI for specific teams to measure the team performance along the work-flow process;
• Provided technical training to non-tech business professionals to leverage the use of the data and information available in the reports;
• Designed and developed the data flow from the source into PowerBI to create visualisations and report;
• Automated the process to refresh the data in reports from multiple sources with MS Power Automate;
• Simplified the volume of reports to reduce the storage cost, removing duplications and improving accessibility through PowerBI;
• Developed multiple ad-hoc data analysis to support business decision making and business statements across multiple stakeholders.
Data Analysis, Training, Analyst, KPI, Powerpoint, Power BI, Power automate, ServiceNow, Sql, Visio, Excel and VBA programming, DATA ANALYSIS AND VISUALIZATION, Reporting & Data Analysis
2019 - 2021
job
Digital Insights Assistant Manager
TSB Bank.
Retail Banking
• Automated of regular processes with Python, SQL and PowerBI to reduce the risk of human errors and bypass blockers;
• Developed the logic and rules and documented the REP020 report for the regulator FCA analysing the Open Banking API data;
• Created a fraud detection report, integrating multiple external and internal data sources in PowerBI;
• Developed a complex matrix of customer omnichannel behaviour integrating multiple data sources and presented in PowerBI;
• Created a classification model for error text messages of digital customers, using Python (NLTK, Clustering) presented in PowerBI;
• Developed the 5-year forecast for the customer’s digital adoption of the Mobile App considering external and internal variables;
• Created self-served reports and PowerBI dashboards to facilitated easy data access to stakeholders for regular analysis;
• Defined the KPI metrics to analyse the customer’s behaviour across multiple journeys, digital and non-digital.
• Automated of regular processes with Python, SQL and PowerBI to reduce the risk of human errors and bypass blockers;
• Developed the logic and rules and documented the REP020 report for the regulator FCA analysing the Open Banking API data;
• Created a fraud detection report, integrating multiple external and internal data sources in PowerBI;
• Developed a complex matrix of customer omnichannel behaviour integrating multiple data sources and presented in PowerBI;
• Created a classification model for error text messages of digital customers, using Python (NLTK, Clustering) presented in PowerBI;
• Developed the 5-year forecast for the customer’s digital adoption of the Mobile App considering external and internal variables;
• Created self-served reports and PowerBI dashboards to facilitated easy data access to stakeholders for regular analysis;
• Defined the KPI metrics to analyse the customer’s behaviour across multiple journeys, digital and non-digital.
Retail, SAS, Banking, Manager, Power BI, Excel and VBA programming, Sql, Python
2017 - 2019
job
Digital Analytics Executive
Multilaw.
Legal Industry
• Developed automated ETL process with SQL and R (ggplot2, SVM) to analyse insights in multiple cohorts of customers;
• Applied ETL and ELT in data processes using SQL in R (along with ggplot2) to generate reports, statistics and visualisations;
• Developed and documented the ETL/ELT processes to generate insights that assist multiple areas and departments in the business;
• Analysed the digital user’s behaviour and web metrics with Google Analytics and reporting on Tableau;
• Implemented the CSS design and digital tagging of the cookies in-line with the changes to the GDPR requirements in May 2019;
• Optimised the SQL queries to save time when updating reports for the marketing email campaigns;
• Managed the end-to-end process of creating digital guides for users with +350 web pages of data, using CSS and HTML.
• Developed automated ETL process with SQL and R (ggplot2, SVM) to analyse insights in multiple cohorts of customers;
• Applied ETL and ELT in data processes using SQL in R (along with ggplot2) to generate reports, statistics and visualisations;
• Developed and documented the ETL/ELT processes to generate insights that assist multiple areas and departments in the business;
• Analysed the digital user’s behaviour and web metrics with Google Analytics and reporting on Tableau;
• Implemented the CSS design and digital tagging of the cookies in-line with the changes to the GDPR requirements in May 2019;
• Optimised the SQL queries to save time when updating reports for the marketing email campaigns;
• Managed the end-to-end process of creating digital guides for users with +350 web pages of data, using CSS and HTML.
GDpr, Power, Google, Web, Development, Transformation, Digital analytics, Website, Analytics, Tableau, Marketing, R, HTML/CSS/Javascript, Google analytics, Excel, Sql, Design, Html, Css
2014 - 2017
job
Account Manager
TempTribe.
Entertainment Industry
• Exceeded sales targets by 60% in the FY 2015/16 and by +30% in the previous Fiscal Year;
• Converted 40% of the quotes and tenders, improving gross margin by 6% YoY by 16/17, managing +£1 million portfolio;
• Reassessed the brand’s strategy, developing consistency in the service process to expand the business out of London;
• Growth my clients’ portfolio revenue by 90% YoY during my first year by developing B2B relationships;
• Reported my portfolio’s P&L, and client activities in Salesforce for regular team meetings and discussions;
• Prepared and presented projects in tender processes to achieve exclusive contracts with global brands and corporate clients.
• Exceeded sales targets by 60% in the FY 2015/16 and by +30% in the previous Fiscal Year;
• Converted 40% of the quotes and tenders, improving gross margin by 6% YoY by 16/17, managing +£1 million portfolio;
• Reassessed the brand’s strategy, developing consistency in the service process to expand the business out of London;
• Growth my clients’ portfolio revenue by 90% YoY during my first year by developing B2B relationships;
• Reported my portfolio’s P&L, and client activities in Salesforce for regular team meetings and discussions;
• Prepared and presented projects in tender processes to achieve exclusive contracts with global brands and corporate clients.
B2B, Account Manager, Salesforce, Sales, Service, Growth, Manager
2013 - 2014
job
Operation Business Analyst
Las Milanesas.
Food and Beverage Industry (Restaurant Chain: 6 stores & +60 employees)
• Developed and implemented a bespoke Excel-VBA program for the Finance departments to provide accurate information
and reports of employees, product stock, procurement and sales;
• Analysed +200 SKUs, reporting weekly to different managers: procurement, sales and managing directors;
• Restructured the organization roles and staff allocations to increase production performance in the service line;
• Halved staff's attrition by raising the team's moral when listening and understanding to their needs;
• Team management, coaching and appraisal of 8 senior staff reporting directly and evaluating +40 staff indirectly;
• Quantitative analysis for the ROI and costs of opportunities to revamp the sales and delivery's processes;
• Stock and space optimisation reducing operational cost by 10% buying supplies according to the sales forecast.
• Developed and implemented a bespoke Excel-VBA program for the Finance departments to provide accurate information
and reports of employees, product stock, procurement and sales;
• Analysed +200 SKUs, reporting weekly to different managers: procurement, sales and managing directors;
• Restructured the organization roles and staff allocations to increase production performance in the service line;
• Halved staff's attrition by raising the team's moral when listening and understanding to their needs;
• Team management, coaching and appraisal of 8 senior staff reporting directly and evaluating +40 staff indirectly;
• Quantitative analysis for the ROI and costs of opportunities to revamp the sales and delivery's processes;
• Stock and space optimisation reducing operational cost by 10% buying supplies according to the sales forecast.
Excel, Coaching, ROI, Procurement, VBA, Optimization, Management, Finance, Sales, Service, Analyst, Team management, Production, Forecast, Processes
2012 - 2013
job
Human Resources Business Account Manager
Procter & Gamble Co.
Consumer Goods Industry (FMCG)
• Focused on employee's recognitions and management of different incentive schemes and benefits;
• Increased the feeling about the organisation by 4% YoY, managing the Rewards & Recognition Program for the HQ;
• Improved the employee's satisfaction on benefits +20% YoY, through optimising service processes;
• Identified talented people at low levels to motivate and develop them for managing levels;
• Secured the communication of global goals and targets cross locations in the Supply Network Operations department;
• Public lecture: "How to prepare yourself for an interview" at the Universidad Metropolitana for 200 students;
• Coordinated a "24 Hours Challenge" to recruit interns from the universities, providing the results within hours.
Courses and Workshops
• Data Analysis using Excel (Microsoft) • Being an Effective Coach and Mentor - (CIMA)
• VBA: Introduction to codes development (Unimet, VE) • Effective Business Writing - (P&G)
• Portfolio Optimisation (University of Westminster, London, UK) • Exclusive Insurance Broker (Liberty Mutual, VE)
• Clarity and Impact in reports and talks (CIMA)
• Focused on employee's recognitions and management of different incentive schemes and benefits;
• Increased the feeling about the organisation by 4% YoY, managing the Rewards & Recognition Program for the HQ;
• Improved the employee's satisfaction on benefits +20% YoY, through optimising service processes;
• Identified talented people at low levels to motivate and develop them for managing levels;
• Secured the communication of global goals and targets cross locations in the Supply Network Operations department;
• Public lecture: "How to prepare yourself for an interview" at the Universidad Metropolitana for 200 students;
• Coordinated a "24 Hours Challenge" to recruit interns from the universities, providing the results within hours.
Courses and Workshops
• Data Analysis using Excel (Microsoft) • Being an Effective Coach and Mentor - (CIMA)
• VBA: Introduction to codes development (Unimet, VE) • Effective Business Writing - (P&G)
• Portfolio Optimisation (University of Westminster, London, UK) • Exclusive Insurance Broker (Liberty Mutual, VE)
• Clarity and Impact in reports and talks (CIMA)
Management, Manager, Processes, Organization, Insurance, Coach, Development, FMCG, Workshops, Network, Service, Excel, Optimization, Mentor, Human Resources, Interview, VBA, Account Manager, Operations, Writing, Data Analysis
My education
2017
-
2019
University of Westminster
MSc, Business Intelligence and Analytics
MSc, Business Intelligence and Analytics
2009
-
2014
Universidad Metropolitana
BSc, Business Management
BSc, Business Management
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