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Lead UX Designer, Product designer, UX design manager, Interaction Designer, Service Designer
Tarik Patel
,
Harrow, United Kingdom
Experience
Other titles
Skills
I'm offering
An accomplished Digital strategist & experienced designer, creative thinker and problem solver for 15+ years. Have designed & delivered user experiences for products & services, intranets, design systems and marketing initiatives for many different business sectors, clients, brands, including start-ups and design agencies including HSBC, Barclays, CITI Bank, TAG Heuer, British Transport Police, TUI Group, Virgin Airlines, Evans Cycle, Wyevale Garden Centres, Direct Wines, Fortnum & Mason, Links of London and more...
My hands-on approach in creating and establishing the vision and product strategy empowers me to build end-to-end customer experience on a global scale. Built and lead many teams of talented UX Designers, UX Engineers, Visual Designers, UI developers to envision UX solutions to inspire a team to push the boundaries of what is possible.
My hands-on approach in creating and establishing the vision and product strategy empowers me to build end-to-end customer experience on a global scale. Built and lead many teams of talented UX Designers, UX Engineers, Visual Designers, UI developers to envision UX solutions to inspire a team to push the boundaries of what is possible.
Markets
United States
(Remote
only)
United Kingdom
Lithuania
(Remote
only)
Denmark
(Remote
only)
Norway
(Remote
only)
Sweden
(Remote
only)
Finland
(Remote
only)
Links for more
Once you have created a company account and a job, you can access the profiles links.
Industries
Language
English
Fluently
Available
My experience
2018 - 2019
job
Senior UX Designer at HSBC
HSBC.
My Role & Duties:
• UX ambassador for delivering UX to CMB (Commercial & Global Banking) clients of HSBC and processes within the web and mobile product development.
• Lead creative and holistic thinking across diverse product releases, platforms and devices.
• Liaise with multiple business and technology stakeholders to shape a diverse product set, design and develop business solutions to drive commercial outcomes.
• Identify new product opportunities, define problem & goals, map user flows, wireframes, prototypes and produce quality designs that effectively communicate design directions with stakeholders.
• Liaise with tech team to extract designed prototypes/concepts into widgets/component design assets and UI kits for cross platform/mobile responsiveness.
• Have proven experience negotiating and shaping product design decisions with data, analytics and qualitative research. Conduct user interviews, ideation workshop & surveys.
• Build relationships and rhythms with leaders inside and outside the core product team to efficiently implement best practice user experiences that are cohesive, inclusive, and well-informed.
• Share and explain the design rationale within the team, working closely with other designer and developers in team and design people-centered experiences across a range of contexts, behaviour and touchpoints throughout the customer journey.
• Lead and mentor remote teams of designers and developers based internationally to ensure consistent design thoughts and delivery of product. Including resource planning & estimation.
• A low ego; a collegiate team player who speaks his/her mind passionately, but works well with other people.
• UX ambassador for delivering UX to CMB (Commercial & Global Banking) clients of HSBC and processes within the web and mobile product development.
• Lead creative and holistic thinking across diverse product releases, platforms and devices.
• Liaise with multiple business and technology stakeholders to shape a diverse product set, design and develop business solutions to drive commercial outcomes.
• Identify new product opportunities, define problem & goals, map user flows, wireframes, prototypes and produce quality designs that effectively communicate design directions with stakeholders.
• Liaise with tech team to extract designed prototypes/concepts into widgets/component design assets and UI kits for cross platform/mobile responsiveness.
• Have proven experience negotiating and shaping product design decisions with data, analytics and qualitative research. Conduct user interviews, ideation workshop & surveys.
• Build relationships and rhythms with leaders inside and outside the core product team to efficiently implement best practice user experiences that are cohesive, inclusive, and well-informed.
• Share and explain the design rationale within the team, working closely with other designer and developers in team and design people-centered experiences across a range of contexts, behaviour and touchpoints throughout the customer journey.
• Lead and mentor remote teams of designers and developers based internationally to ensure consistent design thoughts and delivery of product. Including resource planning & estimation.
• A low ego; a collegiate team player who speaks his/her mind passionately, but works well with other people.
Mentor, Processes, Workshop, Web, Development, Surveys, Banking, Technology, Analytics, Design, Wireframes, Qualitative research, UI, Research, UX, Product Design, Product development
2017 - 2018
job
Head of User Experience Design
Hindawi Ltd.
Project: Publishing Services: Design Manager, UX Mentor, UI, IxD, Prototypes, Wireframes
Period: September 2017 - June 2018
My Role & Duties:
• An obsession for creating a compelling customer experience and are in sync with the voice of customers, understand their needs, and how they consume content.
• Provide leadership, direction and mentorship for a team of UI/UX designers embedded into the agile (scrum) teams based internationally/remote teams; to deliver user experience excellence while executing on the vision.
• Develop & evolve the design process including user research, define personas, source UX interviews, UX flows, wireframes, prototyping, AB/MVT testing, and lead design reviews with stakeholders
• Design and Deliver user experience for multi-channel user journeys across different platforms, including for mobile-first (iOS, Android, Windows), Web, e-Commerce, Desktop Native Apps, Kiosks.
• Proven experience designing products & services that engage users in changing or replacing their behaviour using behavioural science and psychology.
• Successful interactions with other disciplines in software delivery, including stakeholders, product managers, software engineers, executives, users, and finding balance among them with a goal of producing a great product with great design and great code.
Period: September 2017 - June 2018
My Role & Duties:
• An obsession for creating a compelling customer experience and are in sync with the voice of customers, understand their needs, and how they consume content.
• Provide leadership, direction and mentorship for a team of UI/UX designers embedded into the agile (scrum) teams based internationally/remote teams; to deliver user experience excellence while executing on the vision.
• Develop & evolve the design process including user research, define personas, source UX interviews, UX flows, wireframes, prototyping, AB/MVT testing, and lead design reviews with stakeholders
• Design and Deliver user experience for multi-channel user journeys across different platforms, including for mobile-first (iOS, Android, Windows), Web, e-Commerce, Desktop Native Apps, Kiosks.
• Proven experience designing products & services that engage users in changing or replacing their behaviour using behavioural science and psychology.
• Successful interactions with other disciplines in software delivery, including stakeholders, product managers, software engineers, executives, users, and finding balance among them with a goal of producing a great product with great design and great code.
Mentor, Manager, Native, Direction, Science, Mentorship, Web, Software, Testing, Design process, Apps, Embedded, Windows, Content, Leadership, Design, Wireframes, E-commerce, UI, Agile, Customer experience, Research, UX, User experience design, Prototyping, Android, User research, IOS, Scrum, User Experience
2016 - 2017
job
Senior UX Designer
Barclays via Cognizant.
My Role & Duties:
• Lead UX function for Barclays (DCE) group, managed Intranet with multiple applications & apps under this portfolio used by 100K+ people managers & employees.
• Work closely with Director of UX & CX and provide guidance to less experienced members of the UX team to produce quality deliverables by managing time wisely across projects and competing priorities, meet deadlines and accountable for work.
• Define digital strategic objectives-vision and set objectives, tactical plans and UX recommendation to build end-to-end customer experience.
• Work closely with Product Owners, Business Analyst's and internal stakeholders to determine business objectives, articulate user needs/stories, and translate those needs into concepts and elegant interface designs.
• Develop and conduct studies and user-centered research to inform or validate usability and design; present research findings and recommendations to all levels of stakeholders.
• Get to the heart of what our user's needs, show empathy for new/existing user problem/needs and observe how they deal with it, identifying the key issues and ideate possible outcomes.
• Developed high level and detailed storyboards, wireframes, mockups, and interactive prototypes to effectively communicate interaction and design ideas.
• Understand the business objectives, competitive context, and project KPI's.
• Lead UX function for Barclays (DCE) group, managed Intranet with multiple applications & apps under this portfolio used by 100K+ people managers & employees.
• Work closely with Director of UX & CX and provide guidance to less experienced members of the UX team to produce quality deliverables by managing time wisely across projects and competing priorities, meet deadlines and accountable for work.
• Define digital strategic objectives-vision and set objectives, tactical plans and UX recommendation to build end-to-end customer experience.
• Work closely with Product Owners, Business Analyst's and internal stakeholders to determine business objectives, articulate user needs/stories, and translate those needs into concepts and elegant interface designs.
• Develop and conduct studies and user-centered research to inform or validate usability and design; present research findings and recommendations to all levels of stakeholders.
• Get to the heart of what our user's needs, show empathy for new/existing user problem/needs and observe how they deal with it, identifying the key issues and ideate possible outcomes.
• Developed high level and detailed storyboards, wireframes, mockups, and interactive prototypes to effectively communicate interaction and design ideas.
• Understand the business objectives, competitive context, and project KPI's.
Design, UX, Research, Customer experience, Usability, Wireframes, Storyboards, Less, It, Apps, Analyst, Usability & UX, KPI, CX
2008 - 2016
job
Operations Team Leader-UX/UI
more2 Ltd.
Project: B2B and B2C: UX, UI, Interaction Design, Prototypes, Wireframes, User flows/journey
Period: August 2008 - September 2016
My Role & Duties:
• UX research, plan and design engaging user experience for clients such as TAG Heuer, Evans Cycle, Wyevale Garden Centres, Direct Wines, DABS, Water Babies, Space NK, Fortnum & Mason, Joules, Links of London, Loaf, Long Tally Sally, Cass Art, Micro Scooters & Moshulu, utilizing all elements of the User-Centred Design process.
• Provide leadership and digital insight in designing and delivering a user experience for multi-channel user journeys for different form factor. (Web, Mobile and Tablet.)
• Responsible for end-to-end UCD activities, including synthesis research, planning user journeys, wireframing, prototyping, process mapping and UX recommendations.
• Worked closely with design team, product manager and tech team to define and drive the user experience.
• Articulated design rationale, which answers the key objectives and validated them with product team to ensure customer satisfaction.
• Understand the array of technical constraints, user goals and business requirements that shape current and future developments.
• Built, lead and managed a team of 6 to 8 members, UX Designers, UX Researchers, Visual Designers and UI Engineers to envisage UX ecosystem to create intuitive Solutions using agile methodology.
Period: August 2008 - September 2016
My Role & Duties:
• UX research, plan and design engaging user experience for clients such as TAG Heuer, Evans Cycle, Wyevale Garden Centres, Direct Wines, DABS, Water Babies, Space NK, Fortnum & Mason, Joules, Links of London, Loaf, Long Tally Sally, Cass Art, Micro Scooters & Moshulu, utilizing all elements of the User-Centred Design process.
• Provide leadership and digital insight in designing and delivering a user experience for multi-channel user journeys for different form factor. (Web, Mobile and Tablet.)
• Responsible for end-to-end UCD activities, including synthesis research, planning user journeys, wireframing, prototyping, process mapping and UX recommendations.
• Worked closely with design team, product manager and tech team to define and drive the user experience.
• Articulated design rationale, which answers the key objectives and validated them with product team to ensure customer satisfaction.
• Understand the array of technical constraints, user goals and business requirements that shape current and future developments.
• Built, lead and managed a team of 6 to 8 members, UX Designers, UX Researchers, Visual Designers and UI Engineers to envisage UX ecosystem to create intuitive Solutions using agile methodology.
Agile, Manager, Web, Design process, Process Mapping, Interaction design, Leadership, Product Manager, Wireframes, UI, Design, Wireframing, B2C, Operations, B2B, Research, UX, Prototyping, User Experience
2004 - 2008
job
Sr. Web UI Designer at Forte Technologies (INDIA)
Forte Technologies.
My Role & Duties:
• Responsible for all aspects from gathering requirement, client interaction, user experience & design and convert ideas into a working web apps or websites.
• Lead a team offshore/onshore of UI designers and developers to conduct requirement gathering, Users Interviews, Personas, Wireframes and Prototypes.
• Develop and Design 20+ ecommerce and information systems for the web by using programming languages: HTML, XHTML, CSS, and edit dynamic pages such as PHP, ASP, CGI and .NET.
• Manage multiple priorities and do accordingly, and solve problems with good attitude.
• Responsible for all aspects from gathering requirement, client interaction, user experience & design and convert ideas into a working web apps or websites.
• Lead a team offshore/onshore of UI designers and developers to conduct requirement gathering, Users Interviews, Personas, Wireframes and Prototypes.
• Develop and Design 20+ ecommerce and information systems for the web by using programming languages: HTML, XHTML, CSS, and edit dynamic pages such as PHP, ASP, CGI and .NET.
• Manage multiple priorities and do accordingly, and solve problems with good attitude.
Css, Html, Design, Php, User Experience, Ecommerce, HTML/CSS/Javascript, Websites, UI, Wireframes, ASP, Net, Apps, Offshore, Web, Cgi
1999 - 2004
job
Lead Web/UI Designer
KAWIN INTERACTIVE PVT. LTD.
(USA Based in INDIA)
Project: Portals, Vortals & Ecommerce Solutions
Period: November 1999 - December 2004
My Role & Duties:
• Designed and delivered new websites for more than 80+ clients mainly ecommerce.
• Worked with large team include designers, developers, BA and testers. Expert Knowledge of (X)HTML (standards compliance and basic accessibility) and CSS.
• Good knowledge of Adobe Fireworks/Photoshop/Dreamweaver/Flash and Microsoft Office with Windows and iOS environments.
• Responsible for design, site structure (information architecture), and daily maintenance of a global website and many of its localized sites.
• Strong B2B portfolio that includes detailed requirements, page schematics, interaction flow diagrams, site maps and email/website templates/examples.
Project: Portals, Vortals & Ecommerce Solutions
Period: November 1999 - December 2004
My Role & Duties:
• Designed and delivered new websites for more than 80+ clients mainly ecommerce.
• Worked with large team include designers, developers, BA and testers. Expert Knowledge of (X)HTML (standards compliance and basic accessibility) and CSS.
• Good knowledge of Adobe Fireworks/Photoshop/Dreamweaver/Flash and Microsoft Office with Windows and iOS environments.
• Responsible for design, site structure (information architecture), and daily maintenance of a global website and many of its localized sites.
• Strong B2B portfolio that includes detailed requirements, page schematics, interaction flow diagrams, site maps and email/website templates/examples.
Website, Basic, USA, Accessibility, Information Architecture, Web, Office, Adobe, Flash, Compliance, Architecture, Css, Windows, UI, B2B, Websites, HTML/CSS/Javascript, Ecommerce, IOS, Design, Html
1998 - 1999
job
Web Designer
Generation Network Infotech Pvt. Ltd.
(INDIA)
Project: Portals, Vortals & Ecommerce Solutions
Period: January 1998 - November 1999
My Role & Duties:
• Design, develop and maintain multiple internet and externally websites.
• Understanding client requirements and developing web layouts as per business needs.
• Edit videos and presentations for web using Flash and Director.
• Designed and programmed the user interface, web components to meet user requirements using HTML, Adobe Photoshop, GIF Animator, Adobe Image Ready and JavaScript.
• Manage and updates client's website from building to deploying on server.
Project: Portals, Vortals & Ecommerce Solutions
Period: January 1998 - November 1999
My Role & Duties:
• Design, develop and maintain multiple internet and externally websites.
• Understanding client requirements and developing web layouts as per business needs.
• Edit videos and presentations for web using Flash and Director.
• Designed and programmed the user interface, web components to meet user requirements using HTML, Adobe Photoshop, GIF Animator, Adobe Image Ready and JavaScript.
• Manage and updates client's website from building to deploying on server.
Adobe Photoshop, Javascript, Html, Design, Ecommerce, HTML/CSS/Javascript, Websites, Website, Flash, Adobe, Web, Internet, Server, Animator
My education
1991
-
1994
Bachelor, Mechanical
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