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Consultant Business Analyst specialising in IT-enabled business transformation projects
Rory Wilson
,
London, United Kingdom
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Rory is a Consultant Business Analyst specialising in large business transformation programmes. With 17 years’ experience from Capgemini, PA Consulting and his recent freelance projects, Rory is an accomplished consultant with strong analytical and organisational skills. He is an enthusiastic and committed individual who enjoys problem solving and responds well to new challenges. Working with senior stakeholders up to CxO level, Rory has a track record of delivering complex and challenging projects for large organisations. From defining strategies and producing business cases, through to requirements capture, process modelling and project implementation, Rory’s experience brings value to each stage of the project lifecycle.
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United Kingdom
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Lithuania
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Rest of Euro area
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Industries
Language
English
Fluently
Available
My experience
2012 - ?
job
Consultant Business Analyst
Logicus UK.
2021 - 2021
freelance
Business Analysis Lead
Laing O'Rourke.
Logicus UK.
• Tasked with setting up a Business Analysis capability for Laing O'Rourke as part of its new project delivery framework and governance
• Created an operating model to describe how Business Analysis will deliver value to the wider company
• Produced a framework of standardised Business Analysis processes and activities
• Built a knowledge area containing Business Analysis standards and templates
• Captured Business Analyst competencies, created job descriptions and interviewed candidates
• Also worked as the Senior BA for the scoping phase of the Legal Digital Transformation programme
• Created an operating model to describe how Business Analysis will deliver value to the wider company
• Produced a framework of standardised Business Analysis processes and activities
• Built a knowledge area containing Business Analysis standards and templates
• Captured Business Analyst competencies, created job descriptions and interviewed candidates
• Also worked as the Senior BA for the scoping phase of the Legal Digital Transformation programme
Operating Model, Business Analysis, Business Case
2020 - 2021
freelance
Senior Business Analyst
Royal Mail.
Logicus UK.
• Senior Business Analyst responsible for scoping a new technology solution that is expected to reduce revenue leakage on international traffic by £millions
• Documented business and technical requirements from senior stakeholders on dependent projects
• Worked with the Lead Solution Architect to help design the solution, making sure it would fulfil the project objectives and achieve the business benefits
• Produced business case to secure £0.5m funding for implementing the project and delivering the solution
• Documented business and technical requirements from senior stakeholders on dependent projects
• Worked with the Lead Solution Architect to help design the solution, making sure it would fulfil the project objectives and achieve the business benefits
• Produced business case to secure £0.5m funding for implementing the project and delivering the solution
Business Case, Business requirements, Cost benefit
2019 - 2020
freelance
Senior Business Analyst
Virgin Media.
Logicus UK.
• Senior Business Analyst working on a digital transformation programme to provide customers with improved online capabilities to self-manage and resolve their TV, broadband and mobile faults
• Produced the business case for phases 1 and 2 of the programme, securing £2.1m funding to deliver
£5.8m annual benefit from enhancements to the faults diagnostic platform
• Agile programme, fully-supported by the consultancy Bain & Co. who introduced agile into Virgin Media
• Worked with senior business stakeholders to capture Themes, Epics and User Stories into Jira
• Modelled the future fault-handling processes that will be developed into an automated workflow solution
and online customer journeys
• Produced the business case for phases 1 and 2 of the programme, securing £2.1m funding to deliver
£5.8m annual benefit from enhancements to the faults diagnostic platform
• Agile programme, fully-supported by the consultancy Bain & Co. who introduced agile into Virgin Media
• Worked with senior business stakeholders to capture Themes, Epics and User Stories into Jira
• Modelled the future fault-handling processes that will be developed into an automated workflow solution
and online customer journeys
Jira, Digital transformation, Agile, User stories, Business Case, TV, Workflow, Transformation, Analyst, Online, Processes
2018 - 2018
freelance
Business Analyst
Collinson Group.
Logicus UK.
Business Analyst for a Corporate Strategy project to transform the business to being more insights-driven;
enabling more intelligent client engagement and development of products better-aligned to consumers
• Key project deliverable was to build a central repository of end-consumer and industry insights
• Conducted requirements gathering workshops with senior business stakeholders to capture data and information needs for the repository, and usability requirements for an information-sharing IT solution
enabling more intelligent client engagement and development of products better-aligned to consumers
• Key project deliverable was to build a central repository of end-consumer and industry insights
• Conducted requirements gathering workshops with senior business stakeholders to capture data and information needs for the repository, and usability requirements for an information-sharing IT solution
Usability, Workshops, It, Analyst, Usability & UX, Development
2015 - 2018
freelance
Senior Business Analyst
Royal Mail.
Logicus UK.
• Senior Business Analyst for the Electronic Customs Development Programme
• Conducted requirements gathering workshops with senior business stakeholders and project sponsors
• Created business requirements catalogue, As-Is and To-Be process maps and high-level solution design
• Tasked with overseeing the implementation of the CDS solution deployment by technology suppliers
• Delivered a new, digitised customs-clearance process and £8.5m additional yearly revenue from imports
• Built capability to capture and send electronic customs declaration data on export items to overseas posts
• Produced the business case for phase 2 of the programme and successfully obtained £3m funding
approval
• Conducted requirements gathering workshops with senior business stakeholders and project sponsors
• Created business requirements catalogue, As-Is and To-Be process maps and high-level solution design
• Tasked with overseeing the implementation of the CDS solution deployment by technology suppliers
• Delivered a new, digitised customs-clearance process and £8.5m additional yearly revenue from imports
• Built capability to capture and send electronic customs declaration data on export items to overseas posts
• Produced the business case for phase 2 of the programme and successfully obtained £3m funding
approval
Design, Deployment, Business Case, Technology, Workshops, Implementation, Analyst, Development
2013 - 2015
freelance
Senior Business Analyst
Royal Mail.
Logicus UK.
• Senior Business Analyst on the £360m Parcels Transformation Programme, Parcels System project
• Facilitated workshops and conducted interviews with senior management from across the organisation
• Mapped product-specific As-Is processes and modelled To-Be processes for the future operation
• Gathered and validated business and system requirements to reflect the future business capabilities
• MI analysis to establish what data elements and reports would be needed to support future processes
• Created requirements documents, process flow diagrams, use cases, user stories and other deliverables
• All artefacts produced were reviewed and quality assured by a current BCS ISEB examiner
• Facilitated workshops and conducted interviews with senior management from across the organisation
• Mapped product-specific As-Is processes and modelled To-Be processes for the future operation
• Gathered and validated business and system requirements to reflect the future business capabilities
• MI analysis to establish what data elements and reports would be needed to support future processes
• Created requirements documents, process flow diagrams, use cases, user stories and other deliverables
• All artefacts produced were reviewed and quality assured by a current BCS ISEB examiner
Business requirements, Business process modelling
2012 - 2013
freelance
Senior Business Analyst
Home Office.
Logicus UK.
Senior Business Analyst for a greenfield, digital transformation project to provide inspectors with a
bespoke, secure, web-based platform for reviewing applications and issuing licences
• Interviewed senior Home Office stakeholders to capture business drivers and high-level use cases
• Conducted workshops with subject-matter experts to elicit detailed functional requirements
• Mapped the As-Is business processes and designed the IT-enabled To-Be processes for the organisation
• Produced detailed functional specifications including wireframes for the development of the new system
bespoke, secure, web-based platform for reviewing applications and issuing licences
• Interviewed senior Home Office stakeholders to capture business drivers and high-level use cases
• Conducted workshops with subject-matter experts to elicit detailed functional requirements
• Mapped the As-Is business processes and designed the IT-enabled To-Be processes for the organisation
• Produced detailed functional specifications including wireframes for the development of the new system
Digital transformation, Wireframes, Workshops, It, Transformation, Analyst, Development, Office, Web, Organization, Processes
2011 - 2012
job
Consultant, IT Advisory
PA Consulting Group Ltd.
It
2012 - 2012
project
Business Analyst
Department of Energy and Climate Change.
PA Consulting Group Ltd.
• Business Requirements Analyst for the government's new Smart Metering Implementation Programme
• Defined service requirements of a new organisation which would oversee the programme and its suppliers
• Consulted with key programme stakeholders to determine how the overall solution would be implemented
• Prepared the detailed service requirements document to assist the procurement / outsourcing of the new
organisation from private sector suppliers
• Defined service requirements of a new organisation which would oversee the programme and its suppliers
• Consulted with key programme stakeholders to determine how the overall solution would be implemented
• Prepared the detailed service requirements document to assist the procurement / outsourcing of the new
organisation from private sector suppliers
Procurement, Service, Outsourcing, Implementation, Analyst, Organization
2011 - 2012
project
Project Manager
University College London (UCL).
PA Consulting Group Ltd.
• Project Manager for Phase 3 of the Smart IT programme, an organisational redesign of UCL's IT Division
• Worked directly with the Smart IT Programme Manager and UCL's IT Director
• Managed the development of a new organisation structure and job descriptions for over 250 staff
• Produced the formal change proposal documentation and transition plans
• A challenging and complex project requiring expert stakeholder management
• Worked directly with the Smart IT Programme Manager and UCL's IT Director
• Managed the development of a new organisation structure and job descriptions for over 250 staff
• Produced the formal change proposal documentation and transition plans
• A challenging and complex project requiring expert stakeholder management
Project Manager, Stakeholder Management, Management, It, Development, Organization, Redesign, Manager
2004 - 2011
job
Analyst Consultant, Technology Services
Capgemini UK PLC.
Technology, Analyst
2011 - 2011
project
Business Analyst
Metropolitan Police.
Capgemini UK PLC.
Business Analyst on a project to upgrade the Metropolitan Police's Electronic Documents and Records
Management (EDRM) system to the latest version of Documentum
• Worked alongside the Senior Solution Architect to establish the technical requirements of the upgrade and define the process of building and upgrading the necessary environments
• Managed some of the activities carried out by developers, server admins, database admins and testers
Management (EDRM) system to the latest version of Documentum
• Worked alongside the Senior Solution Architect to establish the technical requirements of the upgrade and define the process of building and upgrading the necessary environments
• Managed some of the activities carried out by developers, server admins, database admins and testers
Database, SoMe, Management, Analyst, Server, Documentum
2010 - 2010
project
Business Analyst
British Transport Police.
Capgemini UK PLC.
• Business Analyst for a project that delivered an eDiscovery capability to the BTP using Oracle Endeca
• Facilitated workshops with intelligence officers from the BTP to map processes and gather requirements
• Led the project team, successfully delivering a solution joining multiple sources of crime and intelligence
records into a single, dynamic search interface
• Presented the new system to senior BTP inspectors, highlighting business benefits of the new application
• Facilitated workshops with intelligence officers from the BTP to map processes and gather requirements
• Led the project team, successfully delivering a solution joining multiple sources of crime and intelligence
records into a single, dynamic search interface
• Presented the new system to senior BTP inspectors, highlighting business benefits of the new application
Oracle, Workshops, Analyst, Search, Processes, LED
2010 - 2010
project
Business Analyst
Ofcom.
Capgemini UK PLC.
• Business Analyst tasked with producing an Information Management (IM) Strategy for Ofcom's IT Director
• Assessed the Data Protection Act and Freedom of Information requirements of the organisation
• Interviewed senior stakeholders to understand business drivers and gather other IM requirements
• Evaluated several EDRM solutions from leading vendors and recommended an overall approach
• Produced IM Strategy deliverable document and presentation to the IT Director and key stakeholders
• Assessed the Data Protection Act and Freedom of Information requirements of the organisation
• Interviewed senior stakeholders to understand business drivers and gather other IM requirements
• Evaluated several EDRM solutions from leading vendors and recommended an overall approach
• Produced IM Strategy deliverable document and presentation to the IT Director and key stakeholders
Management, Data protection, It, Analyst, Information Management, Organization
2009 - 2009
project
Project Manager
Hertfordshire County Council.
Capgemini UK PLC.
Project Manager for the delivery of a new Open Text EDRM solution
rd
Led the project team and held daily management meetings with the client and 3 parties
• Managed the project plan, risks, issues, actions, status reports and forecasts vs. actuals on behalf of the Senior Project Manager
rd
Led the project team and held daily management meetings with the client and 3 parties
• Managed the project plan, risks, issues, actions, status reports and forecasts vs. actuals on behalf of the Senior Project Manager
Project Manager, Management, Manager, LED
2006 - 2008
project
Business Analyst
Commission for Social Care Inspection.
Capgemini UK PLC.
• Business Analyst for the Inspections workstream of the ICAP project
• Conducted requirements gathering workshops with subject matter experts and produced Use Cases
• Modelled the new business processes in the IBM FileNet EDRM system
• Led a team of developers and contractors to oversee iterative development of technical functionality
• Presented new functionality back to the subject matter experts and gathered feedback
• Conducted requirements gathering workshops with subject matter experts and produced Use Cases
• Modelled the new business processes in the IBM FileNet EDRM system
• Led a team of developers and contractors to oversee iterative development of technical functionality
• Presented new functionality back to the subject matter experts and gathered feedback
Workshops, Analyst, Development, Processes, LED
2005 - 2006
project
Programme Management Officer
HMRC.
Capgemini UK PLC.
• Programme Management Officer for the STRIDE desktop standardisation rollout programme
• Managed the recruitment and onboarding process for over 200 consultant and IT contractor roles for the Windows refresh activity
• Managed the recruitment and onboarding process for over 200 consultant and IT contractor roles for the Windows refresh activity
Management, Onboarding, Windows, Recruitment, It
2005 - 2005
project
SAP Data Analyst
Corus Steel UK.
Capgemini UK PLC.
• Assisted the offshore development team configuring the SAP XI interfaces to the legacy business systems
• Gathered data fields that needed to be mapped between the new SAP platform and legacy operational
systems through the SAP XI messaging middleware
• Gathered data fields that needed to be mapped between the new SAP platform and legacy operational
systems through the SAP XI messaging middleware
SAP, Middleware, Offshore, Analyst, Development
2003 - 2004
job
Analyst, IT Operations
Taylor Woodrow PLC.
Operations, It, Analyst
My education
1999
-
2003
University of Birmingham
Bachelors 2.1, Computer Systems Engineering
Bachelors 2.1, Computer Systems Engineering
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