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Learning and Development Specialist
Helen Lee
,
Bedworth, United Kingdom
Experience
Other titles
Skills
I'm offering
I have over 20 years’ experience in learning and talent development roles that involve supporting and developing others to reach their potential across a number of industries including Health, Fitness & Wellbeing, Recruitment, and the Employability Sector. I am passionate about helping others achieve their potential, both personally and professionally, and have a genuine interest in people’s opinions, values and drivers. I am a massive advocate of Blended Learning using a variety of experiential learning interventions which allow individuals to take control of their own learning journey and maximise their personal growth and development.
Markets
United Kingdom
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Available
My experience
2019 - ?
freelance
Freelance Learning and Talent Specialist
L=G Solutions.
Key Responsibilities
Working with clients to develop effective learning and talent strategies, developing bespoke programmes using a blended approach incorporating a number of delivery methods including eLearning, self-directed study, business innovation project work, virtual and traditional classrooms, forums, live debate events, seminars and webinars. Areas of specialism include people development, resourcing and recruitment, and succession planning.
Working with clients to develop effective learning and talent strategies, developing bespoke programmes using a blended approach incorporating a number of delivery methods including eLearning, self-directed study, business innovation project work, virtual and traditional classrooms, forums, live debate events, seminars and webinars. Areas of specialism include people development, resourcing and recruitment, and succession planning.
Innovation, Recruitment, Development
2019 - ?
job
Member Services Officer / Learning & Development Lead
Institute of Employability Professionals.
Key Responsibilities
• Delivering high levels of customer service to IEP members including the development of the membership offer and supporting the CEO and Chair in the effective running of the IEP Board and other related activities.
• The design and implementation of a learning strategy which utilises a Blended Learning Approach, working with strategic partners in the development of a bespoke Learning Management System.
• Delivering high levels of customer service to IEP members including the development of the membership offer and supporting the CEO and Chair in the effective running of the IEP Board and other related activities.
• The design and implementation of a learning strategy which utilises a Blended Learning Approach, working with strategic partners in the development of a bespoke Learning Management System.
Design, Customer service, Management, Service, Implementation, Development, Ceo
2009 - 2019
job
Learning & Development Business Partner / Learning & Development Manager
unknown.
Key Responsibilities
• Managing a team Consultants through a period of change from a traditional Business Partnering model to a Digital Learning and Performance model, including management of LMS and the development of new skills sets within team including instructional design. eLearning design, and online facilitation skills.
• Managing the L&D budget in line with operational strategy across Employability, Apprenticeships, Skills and Justice. Working with the Head of Apprenticeships to identify development opportunities for job roles within the business and maximise levy spend.
• Project managing key areas within the implementation of company L&D strategy including digital learning, team coaching, management coaching, qualification development, and operational performance improvement remit driving results at the front line in both customer service and sales.
• Development and delivery of training interventions at all levels of the business from entry level through to management. Including Employability Skills, Recruitment and Selection, Assessor Training for Managers, Business and Life Coaching, Personal Safety, Diversity Awareness and IT systems, Dynamic Sales Skills, Business Development, Time Management, Train the Trainer, Company Induction and Support Services workshops.
• Liaising with external partners and key stakeholders to continually develop new learning interventions using a blended approach to content delivery.
• Managing a team Consultants through a period of change from a traditional Business Partnering model to a Digital Learning and Performance model, including management of LMS and the development of new skills sets within team including instructional design. eLearning design, and online facilitation skills.
• Managing the L&D budget in line with operational strategy across Employability, Apprenticeships, Skills and Justice. Working with the Head of Apprenticeships to identify development opportunities for job roles within the business and maximise levy spend.
• Project managing key areas within the implementation of company L&D strategy including digital learning, team coaching, management coaching, qualification development, and operational performance improvement remit driving results at the front line in both customer service and sales.
• Development and delivery of training interventions at all levels of the business from entry level through to management. Including Employability Skills, Recruitment and Selection, Assessor Training for Managers, Business and Life Coaching, Personal Safety, Diversity Awareness and IT systems, Dynamic Sales Skills, Business Development, Time Management, Train the Trainer, Company Induction and Support Services workshops.
• Liaising with external partners and key stakeholders to continually develop new learning interventions using a blended approach to content delivery.
Recruitment, Manager, Online, Business Partner, Safety, Development, Digital learning, Support, Implementation, It, Workshops, Design, Team coaching, Service, Content, Sales, Management, Customer service, Training, Budget, Coaching, Business development
2006 - 2009
freelance
Learning & Development Consultant / Education Recruitment Consultant
Hays Recruitment.
Key Responsibilities - Learning & Development Consultant
• Delivery of training interventions at all levels of the business from entry through to management across 18 major industries both around the UK and across Europe and Dubai.
Key Responsibilities - Education Recruitment Consultant
• Responsible for business development within the education sector. Supporting schools in all areas of internal resourcing from needs analysis to assessment and appointment. Managing both client and candidate relationships. Developing new desk exceeding targets of 100 days per week and achieving targeted profit margin.
• Delivery of training interventions at all levels of the business from entry through to management across 18 major industries both around the UK and across Europe and Dubai.
Key Responsibilities - Education Recruitment Consultant
• Responsible for business development within the education sector. Supporting schools in all areas of internal resourcing from needs analysis to assessment and appointment. Managing both client and candidate relationships. Developing new desk exceeding targets of 100 days per week and achieving targeted profit margin.
Business development, Training, Management, Recruitment, Development, Assessment
2005 - 2006
job
Sales & Marketing Manager
Rugby Town FC.
Key Responsibilities
• Raising Sponsorship through donations, advertising in both match day programmes and ground boards, and Blue Chip Lottery membership. Management of Club Sports Bar - including hiring staff, rotas, stock ordering, party / function organisation, and match days. Promoting the football club and raising profile within the community, working with local schools and businesses to encourage an active, healthy lifestyle.
• Raising Sponsorship through donations, advertising in both match day programmes and ground boards, and Blue Chip Lottery membership. Management of Club Sports Bar - including hiring staff, rotas, stock ordering, party / function organisation, and match days. Promoting the football club and raising profile within the community, working with local schools and businesses to encourage an active, healthy lifestyle.
Marketing, Advertising, Management, Sales, Community, Organization, Sponsorship, Manager
2001 - 2005
job
Financial Manager / Retention Manager / Acting General Manager
Esporta Rugby.
Key Responsibilities - Unit Controller (Financial Manager)
• Overall responsibility for all aspects of administration (Financial, HR & Membership), within the unit. Including forecasting, budgeting, cost controls and payroll as well as weekly Duty Management shifts as required. Managing a team of 5 administrators
• Managing the business during the transition from Esporta to Virgin Active including full responsibility for the day to day running of the club as well as providing support and guidance to all the heads of department.
Key Responsibilities - Retention Manager
• Coaching of Colleagues to ensure best practice for member retention takes place in all departments. Ensuring the successful implementation of club retention plan by identifying and implementing new ways of increasing member satisfaction and loyalty with a view to extending the average length of membership. To oversee the club retention initiatives such as On-Track, Gym & Fitness Challenges, Member of the Month, etc.
• Overall responsibility for all aspects of administration (Financial, HR & Membership), within the unit. Including forecasting, budgeting, cost controls and payroll as well as weekly Duty Management shifts as required. Managing a team of 5 administrators
• Managing the business during the transition from Esporta to Virgin Active including full responsibility for the day to day running of the club as well as providing support and guidance to all the heads of department.
Key Responsibilities - Retention Manager
• Coaching of Colleagues to ensure best practice for member retention takes place in all departments. Ensuring the successful implementation of club retention plan by identifying and implementing new ways of increasing member satisfaction and loyalty with a view to extending the average length of membership. To oversee the club retention initiatives such as On-Track, Gym & Fitness Challenges, Member of the Month, etc.
Coaching, Administration, Forecasting, Management, Implementation, Support, Retention, Manager
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