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Strong admin and PA/EA specialising
Maria Dervenco
,
London, United Kingdom
Experience
Other titles
Skills
I'm offering
A highly professional individual with exceptional organisational skills and first class communication skills. Having worked with a diverse range of businesses, I have acquired invaluable experience. Self-motivated and conscientious, I pride myself on my positive, enthusiastic “can do” attitude and determination to succeed.
Keen to pursue a new challenge, any potential employer will be rewarded with a diligent, reliable and committed individual. I am confident that my skills, enthusiastic approach, dedication, determination and commitment will add huge value to any business.
Keen to pursue a new challenge, any potential employer will be rewarded with a diligent, reliable and committed individual. I am confident that my skills, enthusiastic approach, dedication, determination and commitment will add huge value to any business.
Markets
United Kingdom
Language
English
Fluently
Spanish
Good
French
Good
Ready for
Larger project
Ongoing relation / part-time
Available
My experience
2018 - ?
job
Document Controller
Brenbar Electrical.
Successfully adapted to a new work environment, managed to understand and fully absorb the fast pace of a construction site
• Instrumental in devising and implementing systems to improve document control procedures, ensuring internal/external drawings, documentation and correspondence is controlled and distributed in accordance with project protocols, whilst complying with policy and procedures;
• Accountable for logging onto an internal system on a daily basis to monitor and confirm operatives' attendance/arrival on site, the results of which are relayed back to Head Office;
• Methodically following up on each day's attendee record by liaising with any personnel that had not arrived for work, ensuring they complete the relevant paperwork;
• Collaboratively working with a team of thirty staff to ensure the smooth running of clients' jobs, monitoring and managing Apprentices, checking that they are attending weekly classes, etc.;
• Playing a key role preparing presentations, conducting weekly meetings and informing operatives about any potential hazards at client sites, providing any relevant instructions/information, etc.;
• Methodically following up each weekly presentation by providing the relevant documentation to operatives, ensuring they sign, confirming they have read and understood all the instructions provided; Ensuring all Risk Assessments are signed and followed up/revised every three months;
• Maintaining the "Safety Folder" ensuring it is up to date at all times with all the relevant files (RAMS, PAT Test, PUWER register, Daily Briefing Sheets, PPE Toolbox Talks, CSCS cards, etc.), and uploading the documents on "Sharepoint"/" Fieldview" "Datascope";
• Accountable for Test/Electrical Certificates. Responsible for typing up the details, adding them onto the system, preparing the Certificates and creating a pack (to include Fire Alarm Certificate, TV Certificate, Internet Certificate);
• Continuously ensuring all technical data and revisions are distributed in a controlled manner, as dictated by project requirements and company procedures;
• Meticulously checking all materials ordered and listed on the Proof of Delivery form have arrived, then following up by emailing the supplier regarding any missing items;
• Instrumental in devising and implementing systems to improve document control procedures, ensuring internal/external drawings, documentation and correspondence is controlled and distributed in accordance with project protocols, whilst complying with policy and procedures;
• Accountable for logging onto an internal system on a daily basis to monitor and confirm operatives' attendance/arrival on site, the results of which are relayed back to Head Office;
• Methodically following up on each day's attendee record by liaising with any personnel that had not arrived for work, ensuring they complete the relevant paperwork;
• Collaboratively working with a team of thirty staff to ensure the smooth running of clients' jobs, monitoring and managing Apprentices, checking that they are attending weekly classes, etc.;
• Playing a key role preparing presentations, conducting weekly meetings and informing operatives about any potential hazards at client sites, providing any relevant instructions/information, etc.;
• Methodically following up each weekly presentation by providing the relevant documentation to operatives, ensuring they sign, confirming they have read and understood all the instructions provided; Ensuring all Risk Assessments are signed and followed up/revised every three months;
• Maintaining the "Safety Folder" ensuring it is up to date at all times with all the relevant files (RAMS, PAT Test, PUWER register, Daily Briefing Sheets, PPE Toolbox Talks, CSCS cards, etc.), and uploading the documents on "Sharepoint"/" Fieldview" "Datascope";
• Accountable for Test/Electrical Certificates. Responsible for typing up the details, adding them onto the system, preparing the Certificates and creating a pack (to include Fire Alarm Certificate, TV Certificate, Internet Certificate);
• Continuously ensuring all technical data and revisions are distributed in a controlled manner, as dictated by project requirements and company procedures;
• Meticulously checking all materials ordered and listed on the Proof of Delivery form have arrived, then following up by emailing the supplier regarding any missing items;
SharePoint, Test, TV, It, Monitoring, Safety, Office, Internet, UP
2016 - 2018
job
Membership and guest coordinator
London Capital Club.
• Instrumental in writing a Handbook/Training Manual, setting standards for Reception and offering guidance to Waitresses, Bar Tenders, back office staff. The Handbook covered various areas, including dress code, telephone manner, the importance of polite conversation.
• Highly valued by Members for organising events ensuring the highest standards of service were upheld at all times;
• Checked that meeting rooms were appropriately prepared and spotless in advance of guests' arrival,
• Worked collaboratively with staff and liaised with the various internal departments ensuring Members' requirements were fulfilled and expectations surpassed;
• Played a key role developing good working relationships with staff. Advised, guided and supported colleagues;
• Conducted sales tours of the Club and its facilities to prospective customers, informing them of the type of membership category that best suited their requirements;
• Successfully sold the benefits of the Club, introduced new Club Members and increased sales by not only meeting, but exceeding sales targets;
• Completed and processed the various administrative tasks involved with signing up new members, sending out Members Packs, obtaining bank details;
• Attended and contributed key information at the weekly Sales Meeting, at which all departments were briefed on forthcoming events/bookings, and kept informed of relevant information pertaining to membership sales;
• Highly valued by Members for organising events ensuring the highest standards of service were upheld at all times;
• Checked that meeting rooms were appropriately prepared and spotless in advance of guests' arrival,
• Worked collaboratively with staff and liaised with the various internal departments ensuring Members' requirements were fulfilled and expectations surpassed;
• Played a key role developing good working relationships with staff. Advised, guided and supported colleagues;
• Conducted sales tours of the Club and its facilities to prospective customers, informing them of the type of membership category that best suited their requirements;
• Successfully sold the benefits of the Club, introduced new Club Members and increased sales by not only meeting, but exceeding sales targets;
• Completed and processed the various administrative tasks involved with signing up new members, sending out Members Packs, obtaining bank details;
• Attended and contributed key information at the weekly Sales Meeting, at which all departments were briefed on forthcoming events/bookings, and kept informed of relevant information pertaining to membership sales;
Writing, Training, Sales, Service, Reception, Coordinator, Office, UP
2012 - 2015
job
EA to CEO and Assistant to the Board of Directors
CITR SPRL.
• Efficiently managed the CEO's complex diary and that of the Management Team;
• Played a key role organising meetings, booking flights, travel and accommodation;
• Attended Board Meetings, took the Minutes, and typed the Agenda for the forthcoming meeting;
• Followed up on any action points after each Board Meeting;
• Supported the Management Team by producing PowerPoint presentations for each Department;
• Established and maintained mutually beneficial working relationships with Government bodies;
• Accountable for completing and submitting the relevant paperwork to Government Institutions relating to company insolvency. Drafted legal contracts and registered them with the relevant institutions;
• Successfully managed/trained Assistants and Secretaries in ten other branches across the country, and personally assisted other branches, when required;
• Highly regarded by Executive Management for developing and implementing systems to assist lawyers and financial staff, enhancing efficiency, communications and time management;
• Assisted HR by liaising with employees on various company matters, carried out interviews, recruited staff and set up new hires; Diplomatically dealt with any sensitive HR issues;
• Helped build good staff morale and a collaborative atmosphere by organising team building events, staff parties and other social events;
• Managed the Company's Private Health Care subscription, Professional Liability Insurance, and negotiated the best rates possible with all company suppliers;
• Played a key role organising meetings, booking flights, travel and accommodation;
• Attended Board Meetings, took the Minutes, and typed the Agenda for the forthcoming meeting;
• Followed up on any action points after each Board Meeting;
• Supported the Management Team by producing PowerPoint presentations for each Department;
• Established and maintained mutually beneficial working relationships with Government bodies;
• Accountable for completing and submitting the relevant paperwork to Government Institutions relating to company insolvency. Drafted legal contracts and registered them with the relevant institutions;
• Successfully managed/trained Assistants and Secretaries in ten other branches across the country, and personally assisted other branches, when required;
• Highly regarded by Executive Management for developing and implementing systems to assist lawyers and financial staff, enhancing efficiency, communications and time management;
• Assisted HR by liaising with employees on various company matters, carried out interviews, recruited staff and set up new hires; Diplomatically dealt with any sensitive HR issues;
• Helped build good staff morale and a collaborative atmosphere by organising team building events, staff parties and other social events;
• Managed the Company's Private Health Care subscription, Professional Liability Insurance, and negotiated the best rates possible with all company suppliers;
Powerpoint, Contracts, Management, Ceo, Health, Insurance, Booking, Contracts, UP, Social
2008 - 2012
job
key liaison
DTH Television Group.
Romania PA to the CEO:
• Provided first class support to the CEO, assisting him with the management of operations and workflow;
• Assisted the Management team by effectively running the team's diary. Liaised with Departmental Managers to organise meetings, prepared Conference rooms in advance of meetings, produced Agendas and typed the Minutes;
• Served as a key liaison/spokesperson between Management and employees;
• Meticulously maintained the front desk and reception area, ensuring it was neat, tidy and organised at all times;
• Provided administrative support, photocopying, sending faxes and handling all incoming/outgoing correspondence.
• Effectively worked on my own initiative during a sensitive and difficult time, when the company was suffering the prospect of bankruptcy;
• Provided first class support to the CEO, assisting him with the management of operations and workflow;
• Assisted the Management team by effectively running the team's diary. Liaised with Departmental Managers to organise meetings, prepared Conference rooms in advance of meetings, produced Agendas and typed the Minutes;
• Served as a key liaison/spokesperson between Management and employees;
• Meticulously maintained the front desk and reception area, ensuring it was neat, tidy and organised at all times;
• Provided administrative support, photocopying, sending faxes and handling all incoming/outgoing correspondence.
• Effectively worked on my own initiative during a sensitive and difficult time, when the company was suffering the prospect of bankruptcy;
Operations, Management, Reception, It, Workflow, Support, Ceo, ON
My education
2017
-
2020
University of Roehampton
MSc, Business and Management
MSc, Business and Management
2002
-
2006
Nicolae Balcescu High School
N/a, Mathematics, Computer Science, Informatics
N/a, Mathematics, Computer Science, Informatics
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