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Consultancy, interim management and freelance project support
Guy Spence
,
Surbiton, United Kingdom
Experience
Other titles
Skills
I'm offering
Operational Leader and Performance Improvement Specialist, who develops and implements strategic business change to drive growth and efficiency. Recent focus on venture management, within start-up, scale-up & transformation situations, with a focus on new product development and product management.
Markets
United Kingdom
Links for more
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Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2020 - ?
freelance
Venture Manager (Interim)
Replacement Vehicles UK Ltd (Abridge Vehicle Management).
Responsible for the scale-up of a New Vehicle Replacement Scheme (NVR) for a supplier to the motor insurance industry. Transforming a successful BPO POC with a top tier Motor Insurer into BAU operation.
Project Management, Business development, Business strategy, Business Optimization, Interim management
2019 - 2019
job
Head of Client Services
GroupNexus.
Led the Client Services function for a £30M p/a turnover parking solutions company. Department consisted of Service Delivery Managers, a Monitoring Team running first-line support for the 4,000 ANPR cameras on the network across 1200 sites and 90 clients, and a Client Services Team.
Product Management, People management, Change management, Interim management, Customer Service Management, Customer Onboarding, Relationships, Coaching, Business Planning, Business strategy
2017 - 2018
freelance
Business Change Manager (Interim)
CP Plus Ltd.
Led and developed the post-acquisition merger and re-brand strategy for leading privately-owned parking management company with an annual turnover of £30M. Developed the operating model and organisational design for the formation of GroupNexus, then led the change programme that integrated both businesses.
Change management, Project Management, Project coordination, Business Optimization, Business strategy, Interim management, Stakeholder Management
2015 - 2018
freelance
Venture Manager (Interim)
Replacement Vehicles UK Ltd.
Responsible for the scale-up of an existing business line for a supplier to the motor insurance industry. To win new business and drive scale into the operation.
Business development, Business strategy, Business Optimization, Tender, Supply chain management, Presenting, Facilitating workshops, Stakeholder Management
2015 - 2017
freelance
Venture Manager (Interim)
CP Plus Ltd.
To develop and launch a disruptive parking solution ‘The Fairer Parking Scheme’ designed to positively influence public perception of parking charges on privately owned land. To define and develop the product, the operating model, the IT road map, and to ensure strong governance across the pilot (regulatory & BWP).
Project Management, Concept Development, Value proposition design, Business strategy, Stakeholder Management, Project coordination, Supplier management
2014 - 2014
freelance
Consultant
Mobassurance.
Reporting to Business Development Director
Mobile Travel Insurance App - Market Analysis brief to research UK Mobile Operators for a Lithuanian Technology businesses scaling a mobile insurance product which had already successfully launched in the Baltic and Scandinavia.
Mobile Travel Insurance App - Market Analysis brief to research UK Mobile Operators for a Lithuanian Technology businesses scaling a mobile insurance product which had already successfully launched in the Baltic and Scandinavia.
Business development, Research, Technology, Development, Insurance, App
2014 - 2014
freelance
Consultant
Afia.
Reporting to Managing Director
Production of a business renewal plan for a key client in the UK Mobile Telecoms space.
Production of a business renewal plan for a key client in the UK Mobile Telecoms space.
Facilitating workshops, Customer experience, Business Planning
My education
1991
-
1994
The University of Reading
Bachelors, Archaeology
Bachelors, Archaeology
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