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jobs
Writer and communications analyst
Ada Moneke
,
Swindon, United Kingdom
Experience
Other titles
Skills
I'm offering
Have an active and dynamic approach to work and getting tasks done with strong analytical and investigative skills, good attention to detail, Have strong IT skills and business understanding as well as excellent communication skills. Eager to be challenged, to grow and improve skills gained through previous experiences in the IT sector and additional industries, which can be easily transferred to the real estate sector.
Markets
United Kingdom
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2019 - ?
job
Communication analyst
Nationwide building society.
Support the publication of societal incidents
• To support the delivery of the community communications plan, prioritizing and managing own workload to deliver against community communication plans (weekly, monthly and annual deliverables) activity
• Maintain a good working knowledge of Nationwide branding guidelines, existing internal communication channels and suppliers and provide advice to senior managers on established communication process and practices to ensure cohesive and good value communications activity.
• Working with communications consultants Dev & Deliver, co-ordinate feedback mechanism and manage reporting, collating results, undertaking own analysis and supporting overall with report compilation
• Contribute to the daily and weekly agenda
• Seek and interpret feedback and insight about employee news communications activities to make recommendations for future improved activity.
• create and publish approved articles on the Intranet and other channels.
• Manage the co-ordination and delivery of comms through a variety of channels to include yammer, Nationwide live, intranet, rub, email and Haynes
• Maintain and manage the comms booking process, liaising with members of the team to ensure communication plans are collated and relevant comms booked in
• Setting up and managing SharePoint sites and other documentation management sites including permissions. Setting up documentation management libraries with support
• Ongoing housekeeping, auditing and maintaining of the team’s intranet pages to minimize out of date or redundant information, working alongside division-based editors
• Assist with departmental budget management. Undertaking elements of financial administration such as obtaining quotes, raising purchase orders, processing invoice and providing support for budget management.
• To manage the channel communication mailbox and messages an queries received
• To support the delivery of the community communications plan, prioritizing and managing own workload to deliver against community communication plans (weekly, monthly and annual deliverables) activity
• Maintain a good working knowledge of Nationwide branding guidelines, existing internal communication channels and suppliers and provide advice to senior managers on established communication process and practices to ensure cohesive and good value communications activity.
• Working with communications consultants Dev & Deliver, co-ordinate feedback mechanism and manage reporting, collating results, undertaking own analysis and supporting overall with report compilation
• Contribute to the daily and weekly agenda
• Seek and interpret feedback and insight about employee news communications activities to make recommendations for future improved activity.
• create and publish approved articles on the Intranet and other channels.
• Manage the co-ordination and delivery of comms through a variety of channels to include yammer, Nationwide live, intranet, rub, email and Haynes
• Maintain and manage the comms booking process, liaising with members of the team to ensure communication plans are collated and relevant comms booked in
• Setting up and managing SharePoint sites and other documentation management sites including permissions. Setting up documentation management libraries with support
• Ongoing housekeeping, auditing and maintaining of the team’s intranet pages to minimize out of date or redundant information, working alongside division-based editors
• Assist with departmental budget management. Undertaking elements of financial administration such as obtaining quotes, raising purchase orders, processing invoice and providing support for budget management.
• To manage the channel communication mailbox and messages an queries received
Copywriting, Writing, Publisher, Write articles, Communication, Digital communication, Content marketing
2018 - ?
job
FRAUD ANALYST
NATIONWIDE BUILDING SOCIETY.
• Investigate transactions in customers account, analyzing the transaction process to prevent and stop fraud
• Decide through thorough investigation if a transaction is fraudulent or not and if a customer is a mule or a victim
• Document reports on every case investigated
• Call out to customers, answering the phone and answering queries
• Ensure deadlines are met and all cases allocated to me is completed accurately
• Prevent money laundering by conducting security checks on customers, and investigating customers transactions to rule out any suspicious transactions
• Achieved the highest record of investigated case in my team of 30 people
• Decide through thorough investigation if a transaction is fraudulent or not and if a customer is a mule or a victim
• Document reports on every case investigated
• Call out to customers, answering the phone and answering queries
• Ensure deadlines are met and all cases allocated to me is completed accurately
• Prevent money laundering by conducting security checks on customers, and investigating customers transactions to rule out any suspicious transactions
• Achieved the highest record of investigated case in my team of 30 people
Security, Analyst, ME
2018 - ?
job
SECRETARY
MUDII QUARTZ.
• Maintaining effective records, diaries and administration
• Ensuring rooms are booked, appointments are made in a timely manner, documents for meetings are accurately and timely distributed, meetings are effectively organised, and minutes are taken accurately
• Draft letters and other documents, such as PowerPoint presentations
• Ensuring rooms are booked, appointments are made in a timely manner, documents for meetings are accurately and timely distributed, meetings are effectively organised, and minutes are taken accurately
• Draft letters and other documents, such as PowerPoint presentations
Administration, Powerpoint
2017 - 2018
job
CREW MEMBER
MCDONALD'S.
● Maintained a cheerful outlook when dealing with stressful situations
● Ensured detail orientation when taking down orders
● Managed service issues on a regular basis when customers were not satisfied with orders
● Demonstrated multi- tasking when attending to several tables at once
● Facilitated strong presentation and sales skills by selling and up selling certain menu items
● Administered working under pressure by prioritizing tasks during peak hours
● Ensured detail orientation when taking down orders
● Managed service issues on a regular basis when customers were not satisfied with orders
● Demonstrated multi- tasking when attending to several tables at once
● Facilitated strong presentation and sales skills by selling and up selling certain menu items
● Administered working under pressure by prioritizing tasks during peak hours
Sales, Service, Detail, UP
My education
SWINDON COLLEGE
Certification, N/a
Certification, N/a
SKILLS ACQUISITION CENTER
N/a, Customer service
N/a, Customer service
NEW SKILLS ACADEMY
Unspecified, Estate Agency
Unspecified, Estate Agency
?
-
2015
n/a
HighSchoolOrEquivalent, MATH'S
HighSchoolOrEquivalent, MATH'S
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