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Strong education/brand profile specialising in education strategies and product profiles
Gillian Schrapel
,
Hornchurch, United Kingdom
Experience
Other titles
Skills
I'm offering
• Extensive experience with successfully managing teams of various skill sets and sizes.
• Embrace and thrive to achieve great results under pressure. • Strong ability to plan and prioritize with sound decision making skills.
• Excellent communication and negotiation skills.
• In-depth knowledge of current fashion trends and brands.
• Outstanding record in customer service and client relationships.
• Confident in presentation and communication skills on all professional levels.
• Sound administrative and office based background.
• Embrace and thrive to achieve great results under pressure. • Strong ability to plan and prioritize with sound decision making skills.
• Excellent communication and negotiation skills.
• In-depth knowledge of current fashion trends and brands.
• Outstanding record in customer service and client relationships.
• Confident in presentation and communication skills on all professional levels.
• Sound administrative and office based background.
Markets
United Kingdom
Links for more
Once you have created a company account and a job, you can access the profiles links.
Language
English
Fluently
Ready for
Full time contractor
Available
My experience
2017 - 2019
job
Store Manager
Salon Services.
(>500K turnover store)
• Complete responsibility for the running and success of the store.
• Direct line manager for Sales Assistants.
• Overseeing all functions within store (Operations, Visual, Customer, Product)
• Strong HR responsibilities including recruitment.
• Proven record for increasing sales through acquisition and salon outreach.
• Setting up and maintaining visual layouts, standards and making commercial decisions based on sales.
• Took over a 'red' store in November, changed to a 'green' status within 12 months of managing and meeting KPIs.
• Regular visits with Area Managers, Head of Education and Head Office visits.
• Complete responsibility for the running and success of the store.
• Direct line manager for Sales Assistants.
• Overseeing all functions within store (Operations, Visual, Customer, Product)
• Strong HR responsibilities including recruitment.
• Proven record for increasing sales through acquisition and salon outreach.
• Setting up and maintaining visual layouts, standards and making commercial decisions based on sales.
• Took over a 'red' store in November, changed to a 'green' status within 12 months of managing and meeting KPIs.
• Regular visits with Area Managers, Head of Education and Head Office visits.
Operations, Sales, Recruitment, Office, Manager, UP
2010 - 2017
job
Educator/ Assistant Brand Manager
Wella Professionals.
• Training and line managing new team members, ensuring all product information is delivered accurately, while also monitoring progress and encouraging progression.
• Lead for managing all consumer complaints for UK/IRE and reporting/monitoring these with Head of Compliance for the EU.
• Accurately create and update weekly reports for product testing/ complaints for the senior management team including directors and heads of department.
• Managing sale recommendations, from compiling line lists, reporting directly into the Head of Education and Capability Manager.
• Solely responsible for new product launch/education material areas of the business, delivering department Strategies, Sign Offs, Planning and Forecasting for the areas.
• Allocating, pushing, profiling and deselecting stock to markets.
• Investigating and presenting a weekly brand/marketing strategy to management, focusing on customer relevance and a disruptive force in the market.
• Managing, editing and uploading all EU Toolbox to align with UK protocol and product availability. Liaising with the Education Team, Capability Manager Design Team and Brand Manager. Also ensuring all professional/retail promotions are launched accurately and in line with Wella Professionals heritage.
• Communicating across the business with Education, Design, Retail, Capability, and Management teams.
• Attended workshops for intensive product knowledge and presentation skills.
• 'Super User' for allocation system and databases used across the business.
• Lead for managing all consumer complaints for UK/IRE and reporting/monitoring these with Head of Compliance for the EU.
• Accurately create and update weekly reports for product testing/ complaints for the senior management team including directors and heads of department.
• Managing sale recommendations, from compiling line lists, reporting directly into the Head of Education and Capability Manager.
• Solely responsible for new product launch/education material areas of the business, delivering department Strategies, Sign Offs, Planning and Forecasting for the areas.
• Allocating, pushing, profiling and deselecting stock to markets.
• Investigating and presenting a weekly brand/marketing strategy to management, focusing on customer relevance and a disruptive force in the market.
• Managing, editing and uploading all EU Toolbox to align with UK protocol and product availability. Liaising with the Education Team, Capability Manager Design Team and Brand Manager. Also ensuring all professional/retail promotions are launched accurately and in line with Wella Professionals heritage.
• Communicating across the business with Education, Design, Retail, Capability, and Management teams.
• Attended workshops for intensive product knowledge and presentation skills.
• 'Super User' for allocation system and databases used across the business.
Marketing, Design, MArketing Strategy, Retail, Training, Forecasting, Management, Compliance, Workshops, Presenting, Monitoring, Testing, Manager
My education
2004
-
2006
Ardleigh Green College
NVQ 3, Hairdressing
NVQ 3, Hairdressing
2001
-
2003
Frances Bardsley School for Girls
A Level, A-C Grade in English Literature and Media Studies
A Level, A-C Grade in English Literature and Media Studies
1996
-
2001
Frances Bardsley School for Girls
GCSEs, 9 1/2 GCSE's achieved from A-C Grade including Maths, English & Science
GCSEs, 9 1/2 GCSE's achieved from A-C Grade including Maths, English & Science
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