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Experienced software test manager
Derick Norman
,
Manchester, United Kingdom
Experience
Other titles
Skills
I'm offering
I am an experienced ITSQB Foundation level qualified test professional, with considerable experience in end-to-end test management through all phases of testing and possess excellent stakeholder management and business liaison skills.
I am experienced in producing the full range of testing documentation from High Level Test Plans to ensure stakeholder engagement to crating test scripts and creating management information to track and report progress within the test team and to stakeholders and management.
I am adaptable to changing priorities and can re-plan the workload accordingly.
I also act as a Defect Manager.
I am experienced in producing the full range of testing documentation from High Level Test Plans to ensure stakeholder engagement to crating test scripts and creating management information to track and report progress within the test team and to stakeholders and management.
I am adaptable to changing priorities and can re-plan the workload accordingly.
I also act as a Defect Manager.
Markets
United Kingdom
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2017 - 2019
job
Business Test Manager
Lloyds Banking Group.
• Responsibility for managing all aspects of testing with business representatives for multiple projects including implementation of major software upgrades and migration of acquired brands onto existing bank platforms.
• Manage testing lifecycle from developers to delivery to end users.
• Production of all testing related documentation.
• Collation of test results and test evidence for governance purposes.
• Liaise with project manager and stakeholders.
• Use of Agile methodology and maintenance of JIRA boards. Uploading documentation to Confluence for review/ sign-off by team and key stakeholders.
• Working within a Feature Team running three-week sprints to maintain deliveries to business teams and stakeholders.
• Use of ALM to record and track test scripts, test runs and defects.
• Use of Waterfall/ hybrid methodology as required by the particular project.
• Management of third-party vendors to complete testing and defect resolution.
• Act as Defect Manager.
Employment break June 2016 to March 2017
• Manage testing lifecycle from developers to delivery to end users.
• Production of all testing related documentation.
• Collation of test results and test evidence for governance purposes.
• Liaise with project manager and stakeholders.
• Use of Agile methodology and maintenance of JIRA boards. Uploading documentation to Confluence for review/ sign-off by team and key stakeholders.
• Working within a Feature Team running three-week sprints to maintain deliveries to business teams and stakeholders.
• Use of ALM to record and track test scripts, test runs and defects.
• Use of Waterfall/ hybrid methodology as required by the particular project.
• Management of third-party vendors to complete testing and defect resolution.
• Act as Defect Manager.
Employment break June 2016 to March 2017
Project Manager, Jira, Agile, Management, Test, Confluence, Implementation, Testing, Test manager, Software, Feature, Production, Hybrid, Manager
2013 - 2016
job
End to End Test Manager
The Co-operative Bank.
• Responsibility for end to end testing of strategic regulatory reporting programme containing five projects.
• Manage entire testing lifecycle from coding through to final transmission to regulator.
• Overseeing project managers and co-ordinating testing activity with data and reporting work stream managers and business users, including collaboration with business users to create and execute test scripts.
• Lead three Test Analysts.
• Training and knowledge transfer for offshore staff.
• Production of documentation, including test strategy and test approach.
• Responsible for team resource planning.
• Leading daily test update meetings to ensure progress is captured and any issues identified at the earliest opportunity to enable escalation to ensure resolution within planned timescales.
• Represent Test Services at project working groups, programme board and change board meetings.
• Authorised point of contact with the Prudential Regulatory Authority (PRA) to ensure testing complies with PRA requirements and schedules.
• Management of testing and defects with third party vendors.
• End to end test management for Resource Delivery Model to implement a new resourcing methodology for Co-op Bank, including management of multiple third party vendors.
• End to end test management for Cyber Security to enhance methods and protocols already in place.
• Act as Defect Manager.
• Manage entire testing lifecycle from coding through to final transmission to regulator.
• Overseeing project managers and co-ordinating testing activity with data and reporting work stream managers and business users, including collaboration with business users to create and execute test scripts.
• Lead three Test Analysts.
• Training and knowledge transfer for offshore staff.
• Production of documentation, including test strategy and test approach.
• Responsible for team resource planning.
• Leading daily test update meetings to ensure progress is captured and any issues identified at the earliest opportunity to enable escalation to ensure resolution within planned timescales.
• Represent Test Services at project working groups, programme board and change board meetings.
• Authorised point of contact with the Prudential Regulatory Authority (PRA) to ensure testing complies with PRA requirements and schedules.
• Management of testing and defects with third party vendors.
• End to end test management for Resource Delivery Model to implement a new resourcing methodology for Co-op Bank, including management of multiple third party vendors.
• End to end test management for Cyber Security to enhance methods and protocols already in place.
• Act as Defect Manager.
Training, Test management, Management, Test, Security, Offshore, Testing, Regulatory, Test manager, Production, Manager
2012 - 2013
freelance
Volunteer
Cancer Research UK.
• General volunteer duties - stock preparation and replenishment, maintaining shop stock levels and appearance. Following my move to Manchester, I continue to volunteer on occasional Saturdays as required
• Deputise for shop manager.
• Deputise for shop manager.
Manager
2005 - 2012
job
Technical Business Analyst/ Developer
Royal Bank of Scotland plc.
• Development, testing and managing projects to introduce enhanced management information to all levels of the business within Collections and Recoveries, including executive level. Use of SQL programming in SAS Enterprise Guide 4.1 and 4.3 as principal extraction tool. Delivery of output to end users in MS Access/ Excel. Project planning in MS Project. Development in VBA.
• Testing changes to existing SAS reporting to ensure compliance with standards before promotion to live environment.
• Evaluating incoming management information requests to prioritise in conjunction with stakeholders and requesters.
• Lead teams of developers to ensure projects are delivered on time and within or ahead of budget.
• Conducting checks on other developers' output to ensure compliance with team governance standards.
• Experience of full project lifecycle from inception to delivery and post-implementation support.
• Stakeholder management to ensure their requirements are captured and progress reported as development is undertaken.
• Additional responsibilities not carried out by other business analysts, including:
◦ Responsibility for the induction and training of new staff On-going support for all staff with technical issues.
◦ Development and delivery of training courses to enhance colleagues' knowledge, including writing my own training material to support my students.
◦ Induction and integration of Indian staff to the team
◦ Management of £1m budget across 9 budget lines and more than 50 projects, including reporting to Head of Department and other stakeholders.
• Testing changes to existing SAS reporting to ensure compliance with standards before promotion to live environment.
• Evaluating incoming management information requests to prioritise in conjunction with stakeholders and requesters.
• Lead teams of developers to ensure projects are delivered on time and within or ahead of budget.
• Conducting checks on other developers' output to ensure compliance with team governance standards.
• Experience of full project lifecycle from inception to delivery and post-implementation support.
• Stakeholder management to ensure their requirements are captured and progress reported as development is undertaken.
• Additional responsibilities not carried out by other business analysts, including:
◦ Responsibility for the induction and training of new staff On-going support for all staff with technical issues.
◦ Development and delivery of training courses to enhance colleagues' knowledge, including writing my own training material to support my students.
◦ Induction and integration of Indian staff to the team
◦ Management of £1m budget across 9 budget lines and more than 50 projects, including reporting to Head of Department and other stakeholders.
Compliance, Enterprise, Guide, Development, Testing, Analyst, Support, Implementation, Developer, Access, Sql, Integration, SAS, Management, VBA, Stakeholder Management, Training, Budget, Writing, Excel
2008 - 2011
job
Publicity Officer
Wrexham and Shropshire.
• Running brand awareness campaigns for Wrexham and Shropshire within workplaces and at key local events, interacting with the public, providing information and answering questions and handing out promotional materials.
• Taking the lead role at events where the Marketing Executive cannot be present, undertaking radio interviews, directing marketing contractors, ensuring that they were fully briefed and delivered the target message.
• Taking the lead role at events where the Marketing Executive cannot be present, undertaking radio interviews, directing marketing contractors, ensuring that they were fully briefed and delivered the target message.
Marketing, Radio
My education
2017
ISTQB/ ISEB
Foundation, Foundation Tester
Foundation, Foundation Tester
Chartered Institute of Bankers
N/a, N/a
N/a, N/a
Sexeys School
Secondary, Levels and 9 GCE O levels
Secondary, Levels and 9 GCE O levels
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