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Senior
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jobs
Product Manager
Ken Yip
,
London, United Kingdom
Experience
Other titles
Skills
I'm offering
Product Manager with over 4 years of experience working with products in Fintech and Banking. Practical experience leading and collaborating with agile teams practicing different methodologies: Scrum, Kanban and Extreme Programming (XP). Strong sense of design and UX, capable of conducting user interviews and defining user journeys. Accustomed to solving complex problems with ambiguity, maximising value delivered to users through ruthless prioritisation, and owning the entire product development lifecycle from ideation to delivery and go-to-market. Advocate for releasing early and often, validating assumptions, defining and measuring success, autonomous teams, and empathy towards users and colleagues.
Markets
United Kingdom
Links for more
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Language
English
Fluently
Chinese (Mandarin)
Fluently
Ready for
Available
My experience
2018 - ?
job
Product Manager
Ebury.
Owned Ebury's online banking application and responsible for digital strategy
Improved key metrics: increased FX trades booked online from 44.8% to 66.3% and payments
created online from 40.2% to 74.1%
Managed 6 backlogs across multiple products and collaborated with cross-functional teams
consisting of developers, designers, quality assurance engineers and product professionals
Implemented analytics to understand user behaviour and measure the impact of new features
Delivered Strong Customer Authentication (SCA), a regulatory requirement of PSD2
Reduced average live chat support response times from 30+ minutes to less than 2 minutes
Improved key metrics: increased FX trades booked online from 44.8% to 66.3% and payments
created online from 40.2% to 74.1%
Managed 6 backlogs across multiple products and collaborated with cross-functional teams
consisting of developers, designers, quality assurance engineers and product professionals
Implemented analytics to understand user behaviour and measure the impact of new features
Delivered Strong Customer Authentication (SCA), a regulatory requirement of PSD2
Reduced average live chat support response times from 30+ minutes to less than 2 minutes
Digital Strategy, Product Manager, Analytics, Less, Banking, Quality Assurance, Support, Regulatory, Online, Manager
2017 - 2018
job
Co-founder
Popin.
Founder
2017 - 2017
job
Product Manager
HSBC Global Banking and Markets.
Owned HSBC's career performance tracking application and led a multidisciplinary team of developers and designers
Delivered a minimum viable product in 10 days through lean principles and ruthless prioritisation
Increased the number of weekly active users by 600% over a three-month period
Conducted weekly user interviews to test new features and validate assumptions
Coached other product teams and shared product management practices
Delivered a minimum viable product in 10 days through lean principles and ruthless prioritisation
Increased the number of weekly active users by 600% over a three-month period
Conducted weekly user interviews to test new features and validate assumptions
Coached other product teams and shared product management practices
Product Management, Lean, Product Manager, Management, Test, Manager, LED
2016 - 2017
job
Investment Analyst
unknown.
Analyst
2016 - 2016
job
Full-Stack Developer
the HSBC Ventures.
team, evaluated startups for $1 million to $10 million investments
Conducted analysis of Fintech companies to identify industry trends and innovations
Full-Stack Developer
Mar 2016 - Sep 2016
Developed client-side and server-side applications using Java, Javascript and HTML/CSS
Created RESTful web services using Spring Framework and Angular
Conducted analysis of Fintech companies to identify industry trends and innovations
Full-Stack Developer
Mar 2016 - Sep 2016
Developed client-side and server-side applications using Java, Javascript and HTML/CSS
Created RESTful web services using Spring Framework and Angular
Javascript, Css, Html, Java, Angular, HTML/CSS/Javascript, Startups, Spring, Web Services, Fintech, Developer, Restful, Web, Server, Framework
2015 - 2016
job
Business Analyst
unknown.
Analyst
2014 - 2014
job
Business Analyst
unknown.
Led a project which reduced hardware costs by 9% saving over $200,000 per year
Analyst, Hardware, LED
2012 - 2013
job
Operations Analyst
L'Oréal.
Responsible for managing the data quality and availability of over 50,000 products
Operations, Data quality, Analyst
My education
n/a
First Class Honours, Finance and Technology
First Class Honours, Finance and Technology
Cardiff University
MSc, Integrated Engineering
MSc, Integrated Engineering
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