$$
{{ $t($store.state.user.experience_value_in_dollars) }}
Junior
{{ $t($store.state.user.experience_search_name) }}
0
jobs
Strong Communication and listening skills
mercy makena
,
cirencester, United Kingdom
Experience
Other titles
Skills
I'm offering
A self-motivated, adaptable and proactive receptionist with great organisational and planning skills is seeking a position in your company which will utilise the technical skills developed through past work experiences in customer service. I have a systematic, positive approach to work and a strong drive to see things through to completion. I can work well in a team, as an individual and my down to earth personality helps towards commitment to tasks and leaves room for improvement and criticism.
Markets
United Kingdom
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2019 - ?
job
Customer Advisor
Capita.
Roles and responsibilities:
• Handling incoming enquiries via telephone.
• Recording Details of all calls accurately.
• Responding to all enquires effectively.
• Providing friendly, clear and accurate service to everyone who contacts us.
• Dealing with IT problems experienced by the candidates
• Handling incoming enquiries via telephone.
• Recording Details of all calls accurately.
• Responding to all enquires effectively.
• Providing friendly, clear and accurate service to everyone who contacts us.
• Dealing with IT problems experienced by the candidates
Service, It
2018 - 2018
job
Receptionist - Aspire Defence
Aldershot Garrison Sports Centre.
Role and responsibilities
• Perform receptionist, cashier and clerical duties whilst providing a high level of customer service and dealing with all complaints/enquiries efficiently.
• Administer bookings using computerised and manual systems for both military and civilian clients.
• Work the cash register, accepting payments for activities and the sale of goods within the Sports Centre.
• Distribute and collect hire equipment, whilst running a deposit system where required.
• Be responsible for issuing literature and information to the public and to ensure adequate publicity material is always displayed at the reception.
• Be responsible for the workstation and cash register from the start of the shift until cashing up
• Record cash register floats and record daily takings for banking
• Control and operate the PA, telephone and lighting systems and to assist in the training of other reception staff as necessary
• Comply with security requirements, observe safe working practices, Codes of Practice and operating procedures.
• Perform receptionist, cashier and clerical duties whilst providing a high level of customer service and dealing with all complaints/enquiries efficiently.
• Administer bookings using computerised and manual systems for both military and civilian clients.
• Work the cash register, accepting payments for activities and the sale of goods within the Sports Centre.
• Distribute and collect hire equipment, whilst running a deposit system where required.
• Be responsible for issuing literature and information to the public and to ensure adequate publicity material is always displayed at the reception.
• Be responsible for the workstation and cash register from the start of the shift until cashing up
• Record cash register floats and record daily takings for banking
• Control and operate the PA, telephone and lighting systems and to assist in the training of other reception staff as necessary
• Comply with security requirements, observe safe working practices, Codes of Practice and operating procedures.
Training, Receptionist, Customer service, Service, Security, Banking, Reception, Safe, ON, UP
2015 - 2017
job
Sales Assistant
Sainsbury's Clothing Department.
Role and responsibilities
• Assisting the customers and maintaining high level of customer service.
• Providing excellent product knowledge to the customers when required.
• Maintaining a high standard of tidiness and cleanliness within shop displays and other areas of the store.
• Operating the till, handling cash and processing debit and credit card payments.
• Working close to the team and showing initiative to reach the store targets.
• Providing exceptional service at the till points and an overall positive shopping experience to all customers.
• Follow Company cashing up procedures.
• Assisting the customers and maintaining high level of customer service.
• Providing excellent product knowledge to the customers when required.
• Maintaining a high standard of tidiness and cleanliness within shop displays and other areas of the store.
• Operating the till, handling cash and processing debit and credit card payments.
• Working close to the team and showing initiative to reach the store targets.
• Providing exceptional service at the till points and an overall positive shopping experience to all customers.
• Follow Company cashing up procedures.
Customer service, Sales, Service, Processing, UP
2015 - 2015
job
Customer Service Assistant
Boots.
Role and responsibilities
• To answer general customer enquiries, whether in store or by phone, and offer the most suitable solution or action that leaves the customer happy.
• To process complaints and issue refunds if appropriate.
• To follow company procedures on reporting customer problems to the store manager.
• To provide a great shopping environment to all customers by ensuring that the store is clean, tidy and presentable
• To take payments by cash, cheque or credit card at the till.
• To replenish stock when necessary.
• To answer general customer enquiries, whether in store or by phone, and offer the most suitable solution or action that leaves the customer happy.
• To process complaints and issue refunds if appropriate.
• To follow company procedures on reporting customer problems to the store manager.
• To provide a great shopping environment to all customers by ensuring that the store is clean, tidy and presentable
• To take payments by cash, cheque or credit card at the till.
• To replenish stock when necessary.
Customer service, Service, Manager
2013 - 2014
freelance
Volunteer Worker
Tumaini Children's Home.
Role and responsibilities
• Answering telephone calls and welcoming visitors at the centre.
• Keeping records of the children, documenting and filling any important paperwork.
• Help with planning activities that are suitable for children's mental and physical growth i.e. trips and any leisure activities.
• Informing colleagues of any relevant development amongst the children.
• Working with the staff to achieve a warm, caring, safe and stimulating environment for the children in the centre.
• To be aware of and comply with all the centre's policies and procedures including those of outdoor activities.
• Answering telephone calls and welcoming visitors at the centre.
• Keeping records of the children, documenting and filling any important paperwork.
• Help with planning activities that are suitable for children's mental and physical growth i.e. trips and any leisure activities.
• Informing colleagues of any relevant development amongst the children.
• Working with the staff to achieve a warm, caring, safe and stimulating environment for the children in the centre.
• To be aware of and comply with all the centre's policies and procedures including those of outdoor activities.
Safe, Growth, Development
My education
2017
-
?
Online Business School
Unspecified, Business
Unspecified, Business
2011
-
2013
Kenyatta University
Bachelors, Environmental Studies
Bachelors, Environmental Studies
mercy's reviews
mercy has not received any reviews on Worksome.
Contact mercy makena
Worksome removes the expensive intermediaries and gives you direct contact with relevant talent.
Create a login and get the opportunity to write to mercy directly in Worksome.
are ready to help you
and get specific bids from skilled talent in Denmark