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jobs
An organised administrator with good communication skill and a neat hand writing
RUGMA CHANDRAN THEKKEVEETTIL
,
Bilston, United Kingdom
Experience
Other titles
Skills
I'm offering
A dynamic and result oriented individual available to take up handwriting or data entry jobs immediately.
Markets
United Kingdom
Language
English
Fluently
Ready for
Available
My experience
2019 - 2019
job
Service Support Administrator
Haulotte UK.
* Primary work included:
◦ Liaise with customer;
◦ Ensure that the customers get required technical support promptly;
◦ Submit warranty claims in a timely manner and make certain that the paper works for warranty claims submitted to the factory meets the quality;
◦ Check the stocks of spare parts and order them for warranty related jobs;
◦ Work on spare parts quotations, releasing orders against purchase orders, taking credit card payments, and tracking orders that were placed as and when the spare parts team needed support;
◦ Raise invoices for customers' post technical trainings provided by the technical experts
◦ Work on LOLER certificates (Lifting Operations and Lifting Equipment Regulations 1998) post machine inspection by engineers;
◦ Liaise with the factory for updates on spare parts that are on back order;
◦ Keep a track of Field Engineer's daily jobs and uploading new service jobs on Job Watch;
◦ Open new jobs/interventions on M3 (an ERP cloud solution to handle complex processes of enterprise manufacturers & distributors), input relevant information on it, and close the job post completion;
◦ Book collection and delivery of spare parts as and when necessary.
◦ Liaise with customer;
◦ Ensure that the customers get required technical support promptly;
◦ Submit warranty claims in a timely manner and make certain that the paper works for warranty claims submitted to the factory meets the quality;
◦ Check the stocks of spare parts and order them for warranty related jobs;
◦ Work on spare parts quotations, releasing orders against purchase orders, taking credit card payments, and tracking orders that were placed as and when the spare parts team needed support;
◦ Raise invoices for customers' post technical trainings provided by the technical experts
◦ Work on LOLER certificates (Lifting Operations and Lifting Equipment Regulations 1998) post machine inspection by engineers;
◦ Liaise with the factory for updates on spare parts that are on back order;
◦ Keep a track of Field Engineer's daily jobs and uploading new service jobs on Job Watch;
◦ Open new jobs/interventions on M3 (an ERP cloud solution to handle complex processes of enterprise manufacturers & distributors), input relevant information on it, and close the job post completion;
◦ Book collection and delivery of spare parts as and when necessary.
Operations, ERP, Cloud, Service, It, Support, Administrator, Enterprise, Processes
2019 - 2019
temp
Temporary Receptionist
T Wall Garages.
* Meet and greet Vauxhall and Ford customers.
* Attend and transfer incoming calls to the respective individuals in the sales, the service, and the management team.
* Take messages and relay them to the concerned person.
* Attend and transfer incoming calls to the respective individuals in the sales, the service, and the management team.
* Take messages and relay them to the concerned person.
Receptionist, Management, Sales, Service
2018 - 2018
freelance
Volunteer
Cancer Research.
* Responsible for customer service, sales, and cash registration.
* Liaise and help the store manager if the shop has less products on display.
* Support in visual merchandising and stock processing.
* Liaise and help the store manager if the shop has less products on display.
* Support in visual merchandising and stock processing.
Customer service, Visual Merchandising, Sales, Service, Less, Support, Processing, Manager
2018 - 2018
temp
Temporary Receptionist
Brindley Volvo.
* Attend and transfer calls to the relevant department - service, sales and spare parts.
* Take messages and relay them to the concerned person promptly.
* Attend to the customers - ensure that they are led to the right department.
* Provide customers with refreshments.
* Ensure that the reception and the refreshment area is presentable.
* Handle posts and courier for colleagues.
* Take messages and relay them to the concerned person promptly.
* Attend to the customers - ensure that they are led to the right department.
* Provide customers with refreshments.
* Ensure that the reception and the refreshment area is presentable.
* Handle posts and courier for colleagues.
Receptionist, Sales, Service, Reception, LED
2018 - 2018
temp
Temporary Market Researcher Executive
KFC.
* Engage with customers visiting the restaurant.
* Ask the customers a list of questions and record their responses into a handheld device.
* Gather 30 responses per day and ensure that the completed surveys are uploaded into the cloud in a timely manner.
* Report to the market research manager with updates.
* Ask the customers a list of questions and record their responses into a handheld device.
* Gather 30 responses per day and ensure that the completed surveys are uploaded into the cloud in a timely manner.
* Report to the market research manager with updates.
Research, Market research, Cloud, Researcher, Surveys, Manager
2017 - 2017
job
Account Executive/Administrative Support
Grayling.
* Liaise with clients via email and telephone.
* Support the team in handling M&S store launches; which included mailing required materials and scheduling meetings.
* Work on weekly work-in-progress and monthly client reports.
* Provide administrative support by printing, scanning documents, and arranging client meetings.
* Clients: M&S, HORIBA Mira, HSBC, Lightning Systems, and John West.
* Support the team in handling M&S store launches; which included mailing required materials and scheduling meetings.
* Work on weekly work-in-progress and monthly client reports.
* Provide administrative support by printing, scanning documents, and arranging client meetings.
* Clients: M&S, HORIBA Mira, HSBC, Lightning Systems, and John West.
Support
2014 - 2016
job
Account Executive/Administrative Support
WE Communications.
* Establish and maintain client relations.
* Provide administrative support for media interviews and press conferences.
* Ensure that the tasks in the quarterly and yearly plans were achieved efficiently.
* Draft and proof-read content.
* Organise and lead client meetings.
* Accountable for on-time and faultless reports, and minutes of the meetings.
* Support new employees and delegate work as and when required.
* Clients: Akamai Technologies and MediaTek.
* Provide administrative support for media interviews and press conferences.
* Ensure that the tasks in the quarterly and yearly plans were achieved efficiently.
* Draft and proof-read content.
* Organise and lead client meetings.
* Accountable for on-time and faultless reports, and minutes of the meetings.
* Support new employees and delegate work as and when required.
* Clients: Akamai Technologies and MediaTek.
Content, Support, Akamai
2012 - 2014
job
Associate Account Executive/Administrative Support
Adfactors PR.
* Built a good rapport with relevant journalists and clients.
* Managed day-to-day activities to ensure planned strategies were delivered.
* Provide administrative support in organizing and managing high profile events and conferences.
* Create and submit monthly, and quarterly client reports.
* Clients: Vodafone, Sobha Developers, Zerodha, Ozonegroup, and Fitness Fight Club (project).
* Managed day-to-day activities to ensure planned strategies were delivered.
* Provide administrative support in organizing and managing high profile events and conferences.
* Create and submit monthly, and quarterly client reports.
* Clients: Vodafone, Sobha Developers, Zerodha, Ozonegroup, and Fitness Fight Club (project).
Support
My education
2007
-
2010
GRD COLLEGE OF SCIENCE
Bachelors, Communication
Bachelors, Communication
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