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Salesforce Solution Architect
Osato Ejakhegbe
,
Chatham, United Kingdom
Experience
Other titles
Skills
I'm offering
I'm a certified Salesforce System and Application architect ( aspiring CTA) with over ten years of experience in the Salesforce ecosystem.
My portfolio of work spans across various industry verticals and providing digital solutions to companies across all tiers. These include Capgemini, Talk Talk, Inchcape, MichealPageGroup, Warner Bros, IPPF (an international charity) amongst others.
I am passionate about solving business challenges by using cloud (XaaS) platforms to help businesses simplify, automate and grow.
Specialities and interests include cloud solution architecture and design, system integration, digitization, big data, data governance, change management, release management, analytics and business intelligence.
My current certifications and training include:
http://*******.**
Salesforce Certified System Architect
Salesforce Certified Application Architect
Salesforce Certified Development Lifecycle and Deployment Designer
Salesforce Certified Integration Architecture Designer
Salesforce Certified Data Architecture and Management Designer
Salesforce Certified Sharing and Visibility Designer
Salesforce I Certified Identity and Access Management Designer
Salesforce Certified Platform Developer 11
Salesforce Certified Platform Developer 1
Salesforce Certified Field Service Lightning
Salesforce Certified App Builder
Salesforce Certified Service Cloud Consultant
Salesforce Certified Sales Cloud Consultant
Salesforce Certified Advanced Administrator
Salesforce Certified Administrator
MuleSoft Platform 1 ( In view)
FinancialForce PSA
My portfolio of work spans across various industry verticals and providing digital solutions to companies across all tiers. These include Capgemini, Talk Talk, Inchcape, MichealPageGroup, Warner Bros, IPPF (an international charity) amongst others.
I am passionate about solving business challenges by using cloud (XaaS) platforms to help businesses simplify, automate and grow.
Specialities and interests include cloud solution architecture and design, system integration, digitization, big data, data governance, change management, release management, analytics and business intelligence.
My current certifications and training include:
http://*******.**
Salesforce Certified System Architect
Salesforce Certified Application Architect
Salesforce Certified Development Lifecycle and Deployment Designer
Salesforce Certified Integration Architecture Designer
Salesforce Certified Data Architecture and Management Designer
Salesforce Certified Sharing and Visibility Designer
Salesforce I Certified Identity and Access Management Designer
Salesforce Certified Platform Developer 11
Salesforce Certified Platform Developer 1
Salesforce Certified Field Service Lightning
Salesforce Certified App Builder
Salesforce Certified Service Cloud Consultant
Salesforce Certified Sales Cloud Consultant
Salesforce Certified Advanced Administrator
Salesforce Certified Administrator
MuleSoft Platform 1 ( In view)
FinancialForce PSA
Markets
United Kingdom
Links for more
Once you have created a company account and a job, you can access the profiles links.
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2019 - ?
temp
Principal Solution Architect - Contract
Financial Force PSA.
Partnered with Cognition to specialize in the overall solution design of all Financial Force PSA solutions for fintech clients
Help with the Presales process to ensure the Sales/Marketing team win targeted leads to help build the business verticals
Help with the Presales process to ensure the Sales/Marketing team win targeted leads to help build the business verticals
Marketing, Design, Sales, Fintech, Cognition
2019 - 2019
temp
Solution Architect - Contract
Statpro.
Architected the solution design needed to implement Service cloud and communities to ensure Zendesk is replaced completely with service cloud and provide the option for Clients of Clients to be able to raise and resolve cases as needed via partner communities
Design, Cloud, Service, Zendesk
2017 - 2019
job
Senior Solution Architect
Capgemini.
Work as a senior technical solution architect with a key emphasis on solution design and continuous
improvent of the salesforce instance
Projects Include:
Client: MichealPage Group (Recruitment)
Project Overview:-
Current greenfield project to implement Salesforce and Bullhorn(recruitment CRM) using mostly out of the box functionality and point to point integration to connect legacy systems
Responsibilities:
Head of Reporting and Analytical Stream
Lead the reporting and integration stream with responsibility to deliver integration from Saleforce to the current data warehouse to help produce complex key reports.
Designed the the LLD and built the initial integration framework to support the prototype build and have current team evolve to a full build.
Deputy Head of Build Team
Co-lead the onshore and offshore build team, mentor younger members of the team and ensure deliverables of user stories are met.
Produce the architectural LLD to help the build team deliver solutions effectively
Reviewer/Inductee
Manage and mentor resources to ensure they meet their current year objectives
Part of the technical induction programme in Capgemini and welcome all technical employees to the company and make them aware of what is expected in the technical delivery unit and their new role
Client: Talk Talk Business -FTSE 250 telecommunications, Internet access, and mobile network services
Company [On record as the most complicated UK salesforce implemented project]
Project Overview: -
Talk Talk currently uses sales cloud, service cloud, CPQ and Vlocity to help produce accurate and highly
configured quotes making all the complex product, pricing, and business rules centralized, automatic and available in real-time.
Responsibilities:
• Led the addResiliency build to ensure the team built end to end process using vlocity and apex to support resiliency order creations
• Involved in the continuous development and debugging of salesforce and its integrated points to the NSOM,NPAC and Address Checker systems based on all user agile backstories and current user issues.
• Involved in the design, development and debugging of SOAP payloads and parsing of JSON request and response messages to ensure the right order content is submitted to NSOM (Integrated product availability system) using provided interface specs from the business
• Involved in the continuous development and configuration of vlocity including the use of data raptors, cards, templates, omniscripts amongst others
• Deployed all vlocity and order metadata components from phaseJ Dev to SIT environment
Client: Inchape - FTSE 250 multinational automotive distribution, retail and services company
Project Overview: -
Inchcape adopted the use of the Salesforce sales cloud, service cloud, marketing cloud and MuleSoft
technologies across multiple systems to provide a strategic advantage to help their authorized dealers
sell cars more effectively to their clients. This includes the digital transformation centers around data and marketing to ensure the right marketing content and information is channelled to the point of sale.
Responsibilities:
Role: Data migration and deployment architect:
• Involved in the requirement gathering and part of the solution delivery team
• Responsible for the data architecture, design and strategy regarding data migration and deployment of metadata components using ant migration tools and Jitterbit
• Configured Marketing cloud connector to ensure data flow between salescloud and marketing Cloud.
• Responsible for the overall migration of data and packages across the Greece, Belgium, Australia, Hong Kong and Singapore markets to go live with consideration given to integrated systems, load balancing, data load limits and emphasis on GDPR
• Responsible for the ongoing salesforce health check to help identify bottlenecks and security threats to the client's data
Client: Warner brothers - Harry Porter experience
Responsible for providing resource estimates against requirements and worked with the outsource team to finalize the bid which won the project to implement a case management service cloud solution for Warner Brothers
Client: Rail loyalty Demo - Capgemini demo solution:
Responsible for the migration of metadata components from multiple sandboxes to a dev environment for Capgemini to demo the retail loyalty solution in dream force.
improvent of the salesforce instance
Projects Include:
Client: MichealPage Group (Recruitment)
Project Overview:-
Current greenfield project to implement Salesforce and Bullhorn(recruitment CRM) using mostly out of the box functionality and point to point integration to connect legacy systems
Responsibilities:
Head of Reporting and Analytical Stream
Lead the reporting and integration stream with responsibility to deliver integration from Saleforce to the current data warehouse to help produce complex key reports.
Designed the the LLD and built the initial integration framework to support the prototype build and have current team evolve to a full build.
Deputy Head of Build Team
Co-lead the onshore and offshore build team, mentor younger members of the team and ensure deliverables of user stories are met.
Produce the architectural LLD to help the build team deliver solutions effectively
Reviewer/Inductee
Manage and mentor resources to ensure they meet their current year objectives
Part of the technical induction programme in Capgemini and welcome all technical employees to the company and make them aware of what is expected in the technical delivery unit and their new role
Client: Talk Talk Business -FTSE 250 telecommunications, Internet access, and mobile network services
Company [On record as the most complicated UK salesforce implemented project]
Project Overview: -
Talk Talk currently uses sales cloud, service cloud, CPQ and Vlocity to help produce accurate and highly
configured quotes making all the complex product, pricing, and business rules centralized, automatic and available in real-time.
Responsibilities:
• Led the addResiliency build to ensure the team built end to end process using vlocity and apex to support resiliency order creations
• Involved in the continuous development and debugging of salesforce and its integrated points to the NSOM,NPAC and Address Checker systems based on all user agile backstories and current user issues.
• Involved in the design, development and debugging of SOAP payloads and parsing of JSON request and response messages to ensure the right order content is submitted to NSOM (Integrated product availability system) using provided interface specs from the business
• Involved in the continuous development and configuration of vlocity including the use of data raptors, cards, templates, omniscripts amongst others
• Deployed all vlocity and order metadata components from phaseJ Dev to SIT environment
Client: Inchape - FTSE 250 multinational automotive distribution, retail and services company
Project Overview: -
Inchcape adopted the use of the Salesforce sales cloud, service cloud, marketing cloud and MuleSoft
technologies across multiple systems to provide a strategic advantage to help their authorized dealers
sell cars more effectively to their clients. This includes the digital transformation centers around data and marketing to ensure the right marketing content and information is channelled to the point of sale.
Responsibilities:
Role: Data migration and deployment architect:
• Involved in the requirement gathering and part of the solution delivery team
• Responsible for the data architecture, design and strategy regarding data migration and deployment of metadata components using ant migration tools and Jitterbit
• Configured Marketing cloud connector to ensure data flow between salescloud and marketing Cloud.
• Responsible for the overall migration of data and packages across the Greece, Belgium, Australia, Hong Kong and Singapore markets to go live with consideration given to integrated systems, load balancing, data load limits and emphasis on GDPR
• Responsible for the ongoing salesforce health check to help identify bottlenecks and security threats to the client's data
Client: Warner brothers - Harry Porter experience
Responsible for providing resource estimates against requirements and worked with the outsource team to finalize the bid which won the project to implement a case management service cloud solution for Warner Brothers
Client: Rail loyalty Demo - Capgemini demo solution:
Responsible for the migration of metadata components from multiple sandboxes to a dev environment for Capgemini to demo the retail loyalty solution in dream force.
Support, Content, Service, Network, Architecture, Security, Recruitment, Offshore, Transformation, Sales, Development, Health, Internet, Load balancing, Demo, Framework, Go, LED, Data Warehouse, Design, CRM, Retail, JSON, Digital transformation, Agile, Deployment, Cloud, Marketing, Salesforce, GDpr, Mentor, User stories, Management, Integration, SOAP
My education
?
-
2009
University of Sunderland
MSc, Network Systems
MSc, Network Systems
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