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jobs
Information security /compliance auditor
Monalisha Bhattacharya
,
Redbridge, United Kingdom
Experience
Other titles
Skills
I'm offering
❒ Result-driven professional with 9 years of knowledge and exposure in Systems Administration and Technical Support with IT industry. ❒ Experienced in Security Audit, Quality Audit, Security compliance and as well as solving security incident. ❒ Skilled in providing technology support and training to customer support engineers and network support engineers. in head office and branches. ❒ Experience in configuration systems administration, disaster recovery management, and customer support for systems and software up-gradation. ❒ An effective communicator with strong team management, analytical and problem-solving skills. Experience of working in cross-cultural and multi-lingual environment
Markets
United Kingdom
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2014 - 2015
job
Technical Lead
Eli Lilly.
Company profile Eli Lilly serves the medical and health care industry and manufactures and distributes pharmaceuticals
Project Title Infrastructure Management support and delivery
Period Jan 2014 to March 2015
Position Technical Lead
Responsibilities
- Handling and managing the build team as SPOC
- Build, configure, administer and support Windows Servers.
- ESX and Physical and Virtual servers build
- Creating customize templates of Virtual machines
- Creating / modifying reports in System Center Configuration Manager to cop up with new requirements from business and adhoc requests from users.
- Configuring, Managing and maintaining the security access control for SCCM Admin Console usage, user administration, and windows OS level system compliance
- Apply security patches, update virus definitions, and insure systems meet security requirements as per project requirements.
- Administer and support of Windows Systems.
- On time delivery and change management involvement
- Monitor server performance and make recommendations for improvements.
- Provide and update documentation as required.
- Assist other System Administrators with various application and system support issues as needed.
- Analyze and make recommendations for server software and hardware specifications and upgrade.
- Establish and maintain standards for software configurations on the server.
- Troubleshoot all server related hardware and software problems and perform
Preventative maintenance as required. Others duties as assigned
Project Location Delhi NCR (offshore), India
Client Name Aegis Media (Dentsu Aegis Network Ltd)
Company profile
Dentsu Aegis Network Ltd. operates as a holding company. The Company, through its subsidiaries, provides media strategy, consulting, advertising, marketing, planning and buying services. Aegis serves customers worldwide
Project Title Infrastructure Management support and delivery
Project Title Infrastructure Management support and delivery
Period Jan 2014 to March 2015
Position Technical Lead
Responsibilities
- Handling and managing the build team as SPOC
- Build, configure, administer and support Windows Servers.
- ESX and Physical and Virtual servers build
- Creating customize templates of Virtual machines
- Creating / modifying reports in System Center Configuration Manager to cop up with new requirements from business and adhoc requests from users.
- Configuring, Managing and maintaining the security access control for SCCM Admin Console usage, user administration, and windows OS level system compliance
- Apply security patches, update virus definitions, and insure systems meet security requirements as per project requirements.
- Administer and support of Windows Systems.
- On time delivery and change management involvement
- Monitor server performance and make recommendations for improvements.
- Provide and update documentation as required.
- Assist other System Administrators with various application and system support issues as needed.
- Analyze and make recommendations for server software and hardware specifications and upgrade.
- Establish and maintain standards for software configurations on the server.
- Troubleshoot all server related hardware and software problems and perform
Preventative maintenance as required. Others duties as assigned
Project Location Delhi NCR (offshore), India
Client Name Aegis Media (Dentsu Aegis Network Ltd)
Company profile
Dentsu Aegis Network Ltd. operates as a holding company. The Company, through its subsidiaries, provides media strategy, consulting, advertising, marketing, planning and buying services. Aegis serves customers worldwide
Project Title Infrastructure Management support and delivery
Security, Manager, UP, Server, Health, Software, Hardware, Infrastructure, Support, Offshore, Marketing, Compliance, Network, Windows, Management, Consulting, Administration, Advertising, Change management
2013 - 2014
job
DC Migrations /Transition L2 Level Engineer
unknown.
Responsibilities
- Providing end to end DC migrations for UK and APAC region.
- P2V/V2V of virtual server.
- Troubleshooting the problems finding root cause while migrations
- Managing the support of VMware DATA Centre environment
- End to End troubleshooting
- Maintaining security compliance of VMware environment through Patch management
Project Location Delhi NCR (offshore), India
Client Name Volkswagen Group Ltd
Company profile
Volkswagen Group designs, manufactures and distributes passenger and commercial vehicles, motorcycles, engines, and turbo machinery
Project Title Infrastructure Management support and delivery
- Providing end to end DC migrations for UK and APAC region.
- P2V/V2V of virtual server.
- Troubleshooting the problems finding root cause while migrations
- Managing the support of VMware DATA Centre environment
- End to End troubleshooting
- Maintaining security compliance of VMware environment through Patch management
Project Location Delhi NCR (offshore), India
Client Name Volkswagen Group Ltd
Company profile
Volkswagen Group designs, manufactures and distributes passenger and commercial vehicles, motorcycles, engines, and turbo machinery
Project Title Infrastructure Management support and delivery
VMware, Management, Compliance, Security, Offshore, Support, Infrastructure, Server
2012 - 2012
job
Technical support System Engineer - L2
unknown.
Responsibilities
- Providing L2 support to client infrastructure.
- Commissioning and Decommissioning of physical and virtual servers.
- Troubleshooting the problems of the servers and finding root cause.
- Managing VMware environment
- Windows OS troubleshooting
- User Management and Group Policy management
- Using BMC remedy tool for incident, change and problem management in accordance with ITIL v3.
- Maintaining security compliance of VMware environment through Patch Management.
- Managing SCCM for patch management in guest operating system.
- Handling technical escalations within the team.
- Managing hardening of guest operating systems to maintain security compliance.
- Maintaining SLA in agreement with the client.
- Maintaining security compliance of VMware environment through Patch management
Project Location Delhi NCR (offshore), India
Client Name Xl Global Services
Company profile
X.L. Global Services Inc. provides property and casualty insurance. The Company markets its products and services to private and commercial customer throughout the United States and internationally
Project Title Infrastructure Management support and delivery
- Providing L2 support to client infrastructure.
- Commissioning and Decommissioning of physical and virtual servers.
- Troubleshooting the problems of the servers and finding root cause.
- Managing VMware environment
- Windows OS troubleshooting
- User Management and Group Policy management
- Using BMC remedy tool for incident, change and problem management in accordance with ITIL v3.
- Maintaining security compliance of VMware environment through Patch Management.
- Managing SCCM for patch management in guest operating system.
- Handling technical escalations within the team.
- Managing hardening of guest operating systems to maintain security compliance.
- Maintaining SLA in agreement with the client.
- Maintaining security compliance of VMware environment through Patch management
Project Location Delhi NCR (offshore), India
Client Name Xl Global Services
Company profile
X.L. Global Services Inc. provides property and casualty insurance. The Company markets its products and services to private and commercial customer throughout the United States and internationally
Project Title Infrastructure Management support and delivery
ITIL, VMware, Management, Windows, Compliance, Security, Offshore, Support, Remedy, Infrastructure, Insurance
2008 - 2012
job
System Administrator
unknown.
Responsibilities
- Providing L2 support to client infrastructure across globe.
- Build and configuration of ESX 3.5 and ESX 4.1i and creating VM through templates.
- Commissioning and Decommissioning of physical and virtual servers.
- Troubleshooting the problems of the servers and finding root cause.
- Managing VMware environment with more than 50 ESX/ESXi boxes and more than thousand virtual machines through Vsphere Virtual centre server.
- Using Unicenter tool for incident, change and problem management in accordance with ITIL v3.
- Maintaining security compliance of VMware environment through Patch Management.
- Managing Symantec Netbackup 6.5 and 7.1 for backup and restoration of business critical data.
- Managing WSUS version 3.0 for patch management in guest operating system.
- Handling technical escalations within the team.
- Managing hardening of guest operating systems to maintain security compliance.
- Maintaining SLA in agreement with the client.
Project Location Delhi NCR (offshore), India
- Providing L2 support to client infrastructure across globe.
- Build and configuration of ESX 3.5 and ESX 4.1i and creating VM through templates.
- Commissioning and Decommissioning of physical and virtual servers.
- Troubleshooting the problems of the servers and finding root cause.
- Managing VMware environment with more than 50 ESX/ESXi boxes and more than thousand virtual machines through Vsphere Virtual centre server.
- Using Unicenter tool for incident, change and problem management in accordance with ITIL v3.
- Maintaining security compliance of VMware environment through Patch Management.
- Managing Symantec Netbackup 6.5 and 7.1 for backup and restoration of business critical data.
- Managing WSUS version 3.0 for patch management in guest operating system.
- Handling technical escalations within the team.
- Managing hardening of guest operating systems to maintain security compliance.
- Maintaining SLA in agreement with the client.
Project Location Delhi NCR (offshore), India
ITIL, VMware, Management, Compliance, Security, Offshore, Support, Infrastructure, Backup, Server, Administrator
My education
2005
-
2008
West Bengal university of Technology
Bachelors, N/a
Bachelors, N/a
2003
-
2005
n/a
Secondary, Mathematics
Secondary, Mathematics
University Board
N/a, N/a
N/a, N/a
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