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Junior
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0
jobs
Highly skilled customer focused planner
Lara Duncan
,
Dn22 7uf, United Kingdom
Experience
Other titles
Skills
I'm offering
I am a young, ambitious individual with a passion for planning and organisation. I have been exposed to various industries and operations, therefore change doesn’t phase me. I thrive on working in a fast phased environment with a keen eye for detail. My background is vast covering industries including engineering, media/journalism, marketing and PR. My passions include the gym, travel and animals. I am a free spirit with a thirst to learn more.
Markets
United Kingdom
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2017 - ?
job
Service Office Supervisor & Coordinator
Moody Direct Ltd.
• Supporting our Service Managers and Assistant Service Manager in the efficient operation of the service department;
• To work to ensure that all of the operations of the service department are well planned and are carried out efficiently, safely and profitably;
• To ensure the engineering resource is efficiently utilised;
• Promotion of Moody Direct products and services, in particular the service and training departments.
• Management of Moody Direct Training courses development and customer retention
• To ensure all documentation, service reports, timesheets and expenses claims are completed and submitted promptly and correctly to enable prompt invoicing and payment;
• The supervision of director reports;
Result areas
• Customer satisfaction;
• Retention of existing business and the level of new business won
• Quoting of both service contract renewals - both new and ad-hoc work;
• Conversion of quotations to sales orders;
• Profitability of work quoted and carried out;
• Contribution towards ensuring positive morale in the service department and across Moody Direct;
• To work to ensure that all of the operations of the service department are well planned and are carried out efficiently, safely and profitably;
• To ensure the engineering resource is efficiently utilised;
• Promotion of Moody Direct products and services, in particular the service and training departments.
• Management of Moody Direct Training courses development and customer retention
• To ensure all documentation, service reports, timesheets and expenses claims are completed and submitted promptly and correctly to enable prompt invoicing and payment;
• The supervision of director reports;
Result areas
• Customer satisfaction;
• Retention of existing business and the level of new business won
• Quoting of both service contract renewals - both new and ad-hoc work;
• Conversion of quotations to sales orders;
• Profitability of work quoted and carried out;
• Contribution towards ensuring positive morale in the service department and across Moody Direct;
Operations, Training, Management, Sales, Service, Engineering, Supervision, Development, Coordinator, Office, Retention, Service Manager, Manager
2014 - 2015
freelance
Freelance Digital Marketing Consultant
Fiverr.
Duties:
Working with start ups and already thriving businesses to create an effective Digital Marketing strategy that is proven to work and generate them all important sales and traffic to their website. Taking businesses forward by utilizing the power of Social Media & Blogging.
Previous Employment
Working with start ups and already thriving businesses to create an effective Digital Marketing strategy that is proven to work and generate them all important sales and traffic to their website. Taking businesses forward by utilizing the power of Social Media & Blogging.
Previous Employment
Digital Marketing, Social Media, Marketing, MArketing Strategy, Blogging, Sales, Website, Digital Marketing Strategy, Power, Social
2013 - 2014
job
Social Media & PR Manager - Rocket Powered/ The Trades Hub
unknown.
I worked for Rocket Powered/The Trades Hub for just under a year whilst completing a Level 4/5 Higher Apprenticeship in Digital Marketing. During my time at these two partner companies I was given a great amount of responsibility, my duties included:
-Day to day management and scheduling content of social media channels for both companies and clients.
-Social Media Set Up on behalf of clients.
-Writing optimized blog content on the company blogs and on behalf of clients
-Organizing monthly networking events in and around the Yorkshire region with attendees of over 200 people from initial room bookings, to calling members & prospects, to guest lists and presentation documents.
-PA to the directors i.e. Diary Management, managing their inbox, organizing meetings and travel.
-Being the first point of call on the telephone for all initial inquiries both for Rocket Powered & The Trades Hub.
-Nurturing databases until they became customers.
- Creating procedures for the business to ensure the internal operations run correctly and with ease.
- Brainstorming new business ideas.
-Day to day management and scheduling content of social media channels for both companies and clients.
-Social Media Set Up on behalf of clients.
-Writing optimized blog content on the company blogs and on behalf of clients
-Organizing monthly networking events in and around the Yorkshire region with attendees of over 200 people from initial room bookings, to calling members & prospects, to guest lists and presentation documents.
-PA to the directors i.e. Diary Management, managing their inbox, organizing meetings and travel.
-Being the first point of call on the telephone for all initial inquiries both for Rocket Powered & The Trades Hub.
-Nurturing databases until they became customers.
- Creating procedures for the business to ensure the internal operations run correctly and with ease.
- Brainstorming new business ideas.
Digital Marketing, Social Media, Marketing, Writing, Operations, Networking, Pr, Management, Content, Blog, Blogs, Brainstorming, ON, UP, Manager, Social
My education
2017
-
2019
North Notts college
CMI Level 5 Management & Leadership, Management
CMI Level 5 Management & Leadership, Management
2014
-
2016
Doncaster college
Digital marketing, Digital marketing
Digital marketing, Digital marketing
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