Alexandra Zafeiropoulou ,

Target Operating Model. ◼ Working with program and product leads to assess and identify the Values based risk leader. opportunities and risks arising from internal/external environments. ◼ Enhancing the collaboration and increasing the partnership between C&I Driven and motivated senior professional Digital and Risk Stewards and Support functions in order to navigate with 17+ year's international experience functions to facilitate application deployment across regions/countries. as a risk professional within the retail, ◼ Delivered a robust risk & governance model that aligns to an Agile driven commercial and global banking sector delivery of bespoke digital solutions that are compliant with Cyber and Data across the 1st and 2nd lines of defense. risk concerns and supports and delivers the digital channel strategic objectives Highly organized with a proven track against HSBC's risk appetite record in delivering risk initiatives within ◼ Created a governance structure to align across business lines (RBWM, CMB and GBM), for the API as a channel initiative. This was achieved by creating a business and regulatory deadlines. principle based approach to ensure that Business objectives were achieved, Excellent communication skills, ability to whilst ensuring consistent review, interpretation and approvals received across deal with high pressure, time sensitive Multi-product business lines. and senior stakeholder engagement Director, Global Chief Control Officer - GLCM Digital Nov 2014- Dec 2017 related tasks. Experienced and successful HSBC - London, UK implementer of transformational risk Reporting the Global Head of GLCM Digital, I led and coordinated the resolution of key risk issues across Global Digital and developed procedures and controls to improve the risk profile. I significantly contributed to: ◼ Risk Lead for the digital transformation of HSBCnet to ensure that the platform was sufficiently robust for the large scale migration and ensured the additional functionality was fit for purpose. ◼ Program managed the 7 High Risk audit findings assigned to GLCM Digital, arising from a Global AML and sanctions audit on global payment transparency requirements, were closed ahead of their target dates which also had HSBC board focus and the US Department of Justice. ◼ Successfully strengthened the relationship with Global IT channels risk team, to ensure there was effective oversight of the IT owned controls, which impacted GLCM Digital.