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Product Manager & Product Management Coach
Nikita Ingratta
,
London, United Kingdom
Experience
Other titles
Skills
I'm offering
I am a Product Manager and Product Management Coach within Agile delivery.
What I really love to do is help Product teams to uncover their potential in delivering to the highest standard in a scalable, sustainable and motivated way. Using my experience working in multiple countries with vastly different cultures, knowledge from courses and I've done and a bit of common sense, I enjoy helping Product teams optimise the way they work in order to deliver the best product value.
My strengths lie in open and transparent stakeholder management and communication, and working with tech, analytics and design to build amazing products in the most optimized way. I'm super self-motivated, driven and delivery-focused.
Right now, I'm at super cool Just Eat in London working as a Product Manager within their Operations team. I am trying to automate and streamline resolutions of key Customer queries; and cut costs within the Operations pillar. I am also trying to change the way the team works to be more mathematical in their delivery: to start using some key Agile principles and to be able to better estimate what can be delivered within a period.
What I really love to do is help Product teams to uncover their potential in delivering to the highest standard in a scalable, sustainable and motivated way. Using my experience working in multiple countries with vastly different cultures, knowledge from courses and I've done and a bit of common sense, I enjoy helping Product teams optimise the way they work in order to deliver the best product value.
My strengths lie in open and transparent stakeholder management and communication, and working with tech, analytics and design to build amazing products in the most optimized way. I'm super self-motivated, driven and delivery-focused.
Right now, I'm at super cool Just Eat in London working as a Product Manager within their Operations team. I am trying to automate and streamline resolutions of key Customer queries; and cut costs within the Operations pillar. I am also trying to change the way the team works to be more mathematical in their delivery: to start using some key Agile principles and to be able to better estimate what can be delivered within a period.
Markets
United Kingdom
Links for more
Once you have created a company account and a job, you can access the profiles links.
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2018 - ?
temp
Contract Product Manager
unknown.
● Product Manager within the Operations pillar
● Responsible for defining the roadmap and requirements to automate
customer queries within all customer platforms
● Key tasks: Senior stakeholder management, data analysis (Tableau, Google Analytics), preparation of business cases for feature kickoffs, preparation of the vision and annual strategy for the Operations division
● Responsible for defining the roadmap and requirements to automate
customer queries within all customer platforms
● Key tasks: Senior stakeholder management, data analysis (Tableau, Google Analytics), preparation of business cases for feature kickoffs, preparation of the vision and annual strategy for the Operations division
Data Analysis, Google analytics, Operations, Stakeholder Management, Tableau, Product Manager, Management, Analytics, Business cases, Feature, Google, Manager
2018 - 2019
temp
Contract Product Coach
Tech and Design.
● Product Management and Leadership Coach
● Work with UX, Analytics, Tech and Design, involved in defining the quarterly
product roadmaps for 2 key segments of the business using a user-centric,
data-driven and team-centric approach
● Involved in defining a scalable and flexible sprint planning strategy to ensure the teams meet the roadmap deliverables
● C-level stakeholder management, product vision, product roadmap / strategy, multiple workshop facilitations
● Work with UX, Analytics, Tech and Design, involved in defining the quarterly
product roadmaps for 2 key segments of the business using a user-centric,
data-driven and team-centric approach
● Involved in defining a scalable and flexible sprint planning strategy to ensure the teams meet the roadmap deliverables
● C-level stakeholder management, product vision, product roadmap / strategy, multiple workshop facilitations
Design, UX, Product Management, C, Stakeholder Management, Leadership, Management, Analytics, Coach, Workshop
2018 - 2018
temp
Contract Product Manager
unknown.
Product Manager for post purchase 'My Account' area of the Mr Porter & NAP
sites
● Responsible for leading product migration onto IBM Websphere Commerce
platform against strict deadlines working with multiple back end teams
● Key tasks: Managing C-level stakeholders; preparing and presenting the
roadmap to tech, product, customer care, marketing, legal & compliance and
ensuring all stakeholders agree; using Jira to manage backlogs and communicate progress whilst working in 1 week high-performing sprints
sites
● Responsible for leading product migration onto IBM Websphere Commerce
platform against strict deadlines working with multiple back end teams
● Key tasks: Managing C-level stakeholders; preparing and presenting the
roadmap to tech, product, customer care, marketing, legal & compliance and
ensuring all stakeholders agree; using Jira to manage backlogs and communicate progress whilst working in 1 week high-performing sprints
Marketing, Jira, C, Product Manager, Compliance, Presenting, Performing, Manager
2017 - 2018
job
Product Manager
unknown.
Product Manager of Commissions - revamping the way that Expedia
calculates and pays commissions to their partners (this includes a data reporting tool and a partner-facing API)
● Developed an end-to-end product vision, MVP and roadmap for
Commissions and got buy-in from Expedia SLT (with me having no Finance background)
● Lead an offshore dev team of 6 amazing engineers
● Requirements gathering, product definition, product vision, product
roadmap, workshop facilitation, user story creation
calculates and pays commissions to their partners (this includes a data reporting tool and a partner-facing API)
● Developed an end-to-end product vision, MVP and roadmap for
Commissions and got buy-in from Expedia SLT (with me having no Finance background)
● Lead an offshore dev team of 6 amazing engineers
● Requirements gathering, product definition, product vision, product
roadmap, workshop facilitation, user story creation
API, Product Manager, Finance, Offshore, Workshop, ME, Manager
2017 - 2017
job
Product Analyst
mailshop.co.uk.
Supporting the Head of Portfolio in defining the roadmap across all digital
products
● Supporting the Head of eCommerce in defining mailshop.co.uk
enhancements, monthly release planning, requirements gathering, reviewing
analytics stats on user behaviour (GA, Salesforce Commerce Cloud, Optimizely)
● PoC (Proof of Concept) generation and workshops
● Relationship management with 3rd party vendors
● User Journey Mapping, User Story Creation
products
● Supporting the Head of eCommerce in defining mailshop.co.uk
enhancements, monthly release planning, requirements gathering, reviewing
analytics stats on user behaviour (GA, Salesforce Commerce Cloud, Optimizely)
● PoC (Proof of Concept) generation and workshops
● Relationship management with 3rd party vendors
● User Journey Mapping, User Story Creation
Ecommerce, Cloud, Salesforce, Management, User journey, Analytics, Workshops, Analyst, Salesforce commerce cloud
2015 - 2017
job
Product Analyst
unknown.
Project: New Look Apps (Native iOS + Native Android)
● Delivery Lead / Product Manager driving delivery of the MVP for April 2017
● Defining product roadmap, user testing, prioritization of roadmap items,
implementing agile ways of working, creating a product / sprint backlog,
prioritization of items
Project: Diageo Age Gate
● Redesigned the age gate that appears on more than 300 Diageo sites
● Optimized it for web and mobile
● Improved conversion by 18% within 2 weeks of launch
● Successfully rolled out this new age gate to 32 Diageo sites within a month -
acting in a delivery lead capacity
Project: Boost
● Redesigned a learning tool meant to improve knowledge retention after
people take courses
● Performed user research on 20 candidates, produced an MVP product
roadmap, redesigned the UI
● Delivery Lead / Product Manager driving delivery of the MVP for April 2017
● Defining product roadmap, user testing, prioritization of roadmap items,
implementing agile ways of working, creating a product / sprint backlog,
prioritization of items
Project: Diageo Age Gate
● Redesigned the age gate that appears on more than 300 Diageo sites
● Optimized it for web and mobile
● Improved conversion by 18% within 2 weeks of launch
● Successfully rolled out this new age gate to 32 Diageo sites within a month -
acting in a delivery lead capacity
Project: Boost
● Redesigned a learning tool meant to improve knowledge retention after
people take courses
● Performed user research on 20 candidates, produced an MVP product
roadmap, redesigned the UI
IOS, User research, Android, Research, User testing, Agile, UI, Product Manager, It, Apps, Analyst, Testing, Retention, Web, Native, Manager
2014 - 2015
job
eCommerce Product Manager
live TV.
● Delivered Second Screen - a revolutionary feature on the iPad app (11% increase in engagement)
● Delivered an advanced online video player allowing rewind and catchup of live TV
● A/B and multi-variant testing and analysis using Monetate
● International exposure working with colleagues around the world
● Delivered an advanced online video player allowing rewind and catchup of live TV
● A/B and multi-variant testing and analysis using Monetate
● International exposure working with colleagues around the world
Ecommerce, Video, Product Manager, TV, Testing, Live tv, App, International, Feature, Online, Manager
2012 - 2014
job
Digital Business Analyst
www.discovery.co.za.
● Lead BA on the Health ID iPad app
● Lead BA on the first Discovery Android app for members
● Lead BA on the redesign of www.discovery.co.za using Bootstrap
● Requirements gathering, documentation, test-case creation, workshops,
offshore testing management, stakeholder management, testing of web
services and WSDLs using Soap UI, QA testing using HP ALM, prototyping
using Axure and Balsamiq
● Lead BA on the first Discovery Android app for members
● Lead BA on the redesign of www.discovery.co.za using Bootstrap
● Requirements gathering, documentation, test-case creation, workshops,
offshore testing management, stakeholder management, testing of web
services and WSDLs using Soap UI, QA testing using HP ALM, prototyping
using Axure and Balsamiq
QA, Redesign, App, Web, Qa testing, Health, Testing, Analyst, Offshore, Workshops, Android, Test, SOAP, Management, Stakeholder Management, UI, Android app, Prototyping, Bootstrap
2011 - 2012
job
Business Analyst
unknown.
● BA on their web services redesign & Momentum Multiply website
● BA on the redesign of a travel info website for travel agencies
● Requirements gathering, documentation, test-case creation, workshops,
stakeholder management, testing of web services, QA testing using HP ALM,
prototyping using Balsamiq
● BA on the redesign of a travel info website for travel agencies
● Requirements gathering, documentation, test-case creation, workshops,
stakeholder management, testing of web services, QA testing using HP ALM,
prototyping using Balsamiq
Prototyping, Stakeholder Management, Web Services, Management, Test, QA, Website, Workshops, Analyst, Testing, Qa testing, Web, Redesign
2010 - 2011
job
Junior Software Developer
unknown.
● Analysis and execution of T-SQL queries and stored procedures
● Developed operational and layout changes
● Data analysis and data reporting
● Help desk support
● Microsoft Visual Studio, C#, Visual Basic, ASP.net, Alchemex 6.0 Reporting
● Developed operational and layout changes
● Data analysis and data reporting
● Help desk support
● Microsoft Visual Studio, C#, Visual Basic, ASP.net, Alchemex 6.0 Reporting
Layout, Sql, Data Analysis, .Net, ASP.NET, C, ASP, Visual Studio, T-SQL, Stored procedures, Net, Developer, Support, Software, Basic
My education
2016
Udemy
Ultimate Guide to UX & Usability, UX
Ultimate Guide to UX & Usability, UX
2004
-
2010
University of the Witwatersrand
BSc Aeronautical Engineering, Engineering
BSc Aeronautical Engineering, Engineering
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