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Product Owner
Rochana Kabad
,
Berkhamsted, United Kingdom
Experience
Other titles
Skills
I'm offering
I'm an experienced, analytical and confident team-player seeking a role in project management. Whilst working with various cross-functional teams within Head Office and distribution centres I've assisted in achieving KPIs, improving performances through process implementation, and project-managing supply chain initiatives across operations, transport, finance, and customer services. Furthermore I've developed strong analytical skills while identifying trends across the weekly review of business financial performance. I am Prince2 Agile (practitioner) certified.
Markets
United Kingdom
Language
English
Fluently
Ready for
Ongoing relation / part-time
My experience
2019 - ?
job
Senior Product Analyst/ Business Analyst
Mastercard.
UK
* Enhance projects performance by managing operational efficiencies, schedule management, project plans and requirements documentation.
* Prepare briefing materials for monthly engagement portfolio reviews which aid leadership and stakeholders with decisions to ensure successful implementation of projects.
* Reduce project lags by supporting internal teams and client activities on strategic data analysis.
* Assist program managers with defining scope, milestones and timelines for multiple releases.
* Coordinate requirements gathering sessions and reviews with users to clearly define and document
* Collaborate with program managers to define, implement, and enforce project governance and project management processes for enterprise-wide projects
* Serve as a liaison between project stakeholders to help facilitate engineering and capital construction projects from concept to completion
* Research, analyze, and interpret complex data in order to prepare and present findings and recommendations to management in support of capital projects and programs
* Enhance projects performance by managing operational efficiencies, schedule management, project plans and requirements documentation.
* Prepare briefing materials for monthly engagement portfolio reviews which aid leadership and stakeholders with decisions to ensure successful implementation of projects.
* Reduce project lags by supporting internal teams and client activities on strategic data analysis.
* Assist program managers with defining scope, milestones and timelines for multiple releases.
* Coordinate requirements gathering sessions and reviews with users to clearly define and document
* Collaborate with program managers to define, implement, and enforce project governance and project management processes for enterprise-wide projects
* Serve as a liaison between project stakeholders to help facilitate engineering and capital construction projects from concept to completion
* Research, analyze, and interpret complex data in order to prepare and present findings and recommendations to management in support of capital projects and programs
Data Analysis, Project Management, Research, Leadership, Management, Engineering, Implementation, Support, Analyst, Enterprise, Processes
2017 - 2019
job
Senior BA/ Product Owner
Martin Brower (MB), Hemel.
UK
Solution Governance:
* Responsible for working as part of a team in order to build a best in class Project Management capability focused on adding business value and delivering projects to time, scope and budget.
* Identifying and continuously managing project risks and issues, to ensure that delivery is not negatively impacted.
* Ensuring that members of staff correctly interpret and implement any instructions given to them whilst at work.
* Update time-tracking tools
* Maintain the change control management system timely and accurately
* Controlling projects that deliver commercial benefit to the business & its clients by balancing both value and cost.
* Working closely with Programme Managers to report progress to senior stakeholders, sponsors and 3rd parties.
* Defining IT solutions and then presenting those solutions in written or oral reports.
* Ensuring that all stakeholders are up-to-date and up to speed with developments.
* Helping project teams to move through the various stages and decision points of a program.
* Management of User acceptance testing (preparation, documentation, facilitation and sign-off * process)
* Socialisation of Supply Chain best-practices across MBUK Supply Chain teams.
Operational support:
* In charge of the operational support for MB UK Supply chain teams in accordance with the operational support procedures.
* Qualification, assignment, management and follow-up of support requests raised through the Help Desk tool.
* Organisation and facilitation of regular meetings with Supply Chain teams to review/monitor their requests; update of associated tools and documents.
* Preparation and facilitation of monthly market meetings with MB UK.
* Training, coaching and mentoring of planners/users. Development of training materials and solution description documentation in accordance with the development team templates.
* Recommendation of action plans to the operational team to improve key performance indicators.
Solution Governance:
* Responsible for working as part of a team in order to build a best in class Project Management capability focused on adding business value and delivering projects to time, scope and budget.
* Identifying and continuously managing project risks and issues, to ensure that delivery is not negatively impacted.
* Ensuring that members of staff correctly interpret and implement any instructions given to them whilst at work.
* Update time-tracking tools
* Maintain the change control management system timely and accurately
* Controlling projects that deliver commercial benefit to the business & its clients by balancing both value and cost.
* Working closely with Programme Managers to report progress to senior stakeholders, sponsors and 3rd parties.
* Defining IT solutions and then presenting those solutions in written or oral reports.
* Ensuring that all stakeholders are up-to-date and up to speed with developments.
* Helping project teams to move through the various stages and decision points of a program.
* Management of User acceptance testing (preparation, documentation, facilitation and sign-off * process)
* Socialisation of Supply Chain best-practices across MBUK Supply Chain teams.
Operational support:
* In charge of the operational support for MB UK Supply chain teams in accordance with the operational support procedures.
* Qualification, assignment, management and follow-up of support requests raised through the Help Desk tool.
* Organisation and facilitation of regular meetings with Supply Chain teams to review/monitor their requests; update of associated tools and documents.
* Preparation and facilitation of monthly market meetings with MB UK.
* Training, coaching and mentoring of planners/users. Development of training materials and solution description documentation in accordance with the development team templates.
* Recommendation of action plans to the operational team to improve key performance indicators.
Project Management, Coaching, Budget, Training, Mentoring, Product owner, Controlling, Management, It, Support, Presenting, Testing, Development, Organization, UP
2015 - 2017
job
Supply Chain Implementation Analyst
Marks & Spencer (M&S).
UK
* Implementing improvements to the M&S forecast process to improve accuracies
* Used data analysis and project management skills to contribute to senior management led tactical initiatives including:
* Reduction in airfreight spend.
* Reduction in Global container utilisation improvement and elimination of LCL/20' container initiative. Cost and service benchmarking as part of a tender process for freight forwarding contract. Key achievements at M&S include:
- 'Golden Business Rules' (an optimised version of freight management standard operating procedures (SOPs)) successfully adopted across the international supply chain with an estimated value of £345,000.
- Project-managed the development and implementation of a web-based self-invoicing tool that increased efficiency by 34% and raised invoicing timeliness and accuracy to 99.7%. The project met all success criteria, on time, within budget. Managed the software enhancement lifecycle through to UAT, training and launch.
- Developed a US dollar hedging process to cover for a previously unmanaged risk exposure several million dollars.
- Developed a process to highlight Purchase orders missing costs in SAP. This resulted in a saving
Of approx. £72,000 per week.
* Analyse key performance data and use data to influence and challenge short to medium term strategies.
* Manage the implementation of new suppliers onto new systems. Develop compliance checking processes in full service vendor (FSV) & direct duty paid (DDP) warehouses.
* Ensure sufficient auditing and reporting processes are in place to drive up compliance levels. Audit current and proposed procedures affecting supply chain operations.
* Drive implementation of resolutions with relevant parties. Ensure post implementation reviews take place to drive continued improvement.
* Ensure ECOM data is present for all SKU's and if absent update the same manually.
* Implementation of new working practices and reporting methods.
Vendor Management (Project analyst):
* Assisting to deliver vendor performance, compliance and FSV to direct project across all general merchandise business units (Womenswear, Menswear, Lingerie, Home & Beauty) which is a key enabler to streamline Marks & Spencer's warehouse and distribution network bringing significant savings and improved speed to market.
* Use project management skill for FSV migration programme to deliver approximately 180 million singles as a direct supplier supporting Marks & Spencer's vision to restructure network & warehousing operations delivering significant margin & operational benefits. Supporting project team in migrating full service vendors to a direct model (FOB/ FCA) in a supply chain capacity.
* Worked to tight and shifting deadlines to ensure an optimized network flow and guaranteed efficient use of logistics capabilities whilst balancing business priorities.
* Understanding of international procurement, financing and physical distribution (sea, road and air).
* Improvement in Vendor performance by 25%.
* Implementing improvements to the M&S forecast process to improve accuracies
* Used data analysis and project management skills to contribute to senior management led tactical initiatives including:
* Reduction in airfreight spend.
* Reduction in Global container utilisation improvement and elimination of LCL/20' container initiative. Cost and service benchmarking as part of a tender process for freight forwarding contract. Key achievements at M&S include:
- 'Golden Business Rules' (an optimised version of freight management standard operating procedures (SOPs)) successfully adopted across the international supply chain with an estimated value of £345,000.
- Project-managed the development and implementation of a web-based self-invoicing tool that increased efficiency by 34% and raised invoicing timeliness and accuracy to 99.7%. The project met all success criteria, on time, within budget. Managed the software enhancement lifecycle through to UAT, training and launch.
- Developed a US dollar hedging process to cover for a previously unmanaged risk exposure several million dollars.
- Developed a process to highlight Purchase orders missing costs in SAP. This resulted in a saving
Of approx. £72,000 per week.
* Analyse key performance data and use data to influence and challenge short to medium term strategies.
* Manage the implementation of new suppliers onto new systems. Develop compliance checking processes in full service vendor (FSV) & direct duty paid (DDP) warehouses.
* Ensure sufficient auditing and reporting processes are in place to drive up compliance levels. Audit current and proposed procedures affecting supply chain operations.
* Drive implementation of resolutions with relevant parties. Ensure post implementation reviews take place to drive continued improvement.
* Ensure ECOM data is present for all SKU's and if absent update the same manually.
* Implementation of new working practices and reporting methods.
Vendor Management (Project analyst):
* Assisting to deliver vendor performance, compliance and FSV to direct project across all general merchandise business units (Womenswear, Menswear, Lingerie, Home & Beauty) which is a key enabler to streamline Marks & Spencer's warehouse and distribution network bringing significant savings and improved speed to market.
* Use project management skill for FSV migration programme to deliver approximately 180 million singles as a direct supplier supporting Marks & Spencer's vision to restructure network & warehousing operations delivering significant margin & operational benefits. Supporting project team in migrating full service vendors to a direct model (FOB/ FCA) in a supply chain capacity.
* Worked to tight and shifting deadlines to ensure an optimized network flow and guaranteed efficient use of logistics capabilities whilst balancing business priorities.
* Understanding of international procurement, financing and physical distribution (sea, road and air).
* Improvement in Vendor performance by 25%.
Vendor Management, UP, LED, Processes, Forecast, Audit, International, Web, Software, Development, Analyst, Implementation, Data Analysis, Compliance, Network, Service, Management, Procurement, Audit, Training, SAP, Budget, Operations, Project Management
2002 - 2007
job
Assistant Manager Operations
Maersk Line.
India
* Led a team with operational responsibility for Africa & Middle East import/export activities:
- Responsible for work scheduling and management of a team of 8 people.
- Liaised with customers, colleagues, and sub-contractors across the world in a high-pressure environment.
- Provided leadership to team during periods of high work loads to meet challenging customer requirements.
- Ensured all SOPs were optimised, documented, and consistently executed.
* Earned a reputation as an effective trainer and people manager. Was sent on deputation to China, Far East to train the employees of the new China Operations Centre as part of its successful setup.
➢ Key achievements at Maersk include:
- Service level agreements (SLAs) to external and internal customers were consistently 100% met.
- 'Employee of the Quarter' award and numerous instances of positive customer feedback.
- Many process improvements developed by my team were subsequently adopted as best-practice by other teams.
- Successfully dealing with increasingly stringent US Customs requirements with no disruption to service.
- Contributed to the career development of my team members through training and identification of opportunities.
* Led a team with operational responsibility for Africa & Middle East import/export activities:
- Responsible for work scheduling and management of a team of 8 people.
- Liaised with customers, colleagues, and sub-contractors across the world in a high-pressure environment.
- Provided leadership to team during periods of high work loads to meet challenging customer requirements.
- Ensured all SOPs were optimised, documented, and consistently executed.
* Earned a reputation as an effective trainer and people manager. Was sent on deputation to China, Far East to train the employees of the new China Operations Centre as part of its successful setup.
➢ Key achievements at Maersk include:
- Service level agreements (SLAs) to external and internal customers were consistently 100% met.
- 'Employee of the Quarter' award and numerous instances of positive customer feedback.
- Many process improvements developed by my team were subsequently adopted as best-practice by other teams.
- Successfully dealing with increasingly stringent US Customs requirements with no disruption to service.
- Contributed to the career development of my team members through training and identification of opportunities.
Operations, Training, Leadership, Management, Service, Development, China, LED, Manager
My education
University of Cambridge
Certification, N/a
Certification, N/a
University of Mumbai
N/a, Leadership Development Program
N/a, Leadership Development Program
n/a
Bachelors, Finance
Bachelors, Finance
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