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Network Management Systems Specialist
Eamonn McQuaid
,
Ruislip, United Kingdom
Experience
Other titles
Skills
I'm offering
An experienced senior manager with over twenty years technical experience in growing start-ups, SME's, and in contractor roles. Possessing strong leadership skills, I can manage and motivate large, diverse teams (including system administrators, network monitoring product specialists and developers). Purposeful, with a strong ability to deliver project and support functions within tight deadlines. Confident in working within an ITIL framework focusing on service delivery, technologies and concepts including Networking, Linux, Solaris, Windows Server and VMware.
Markets
United Kingdom
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Language
English
Fluently
Ready for
Ongoing relation / part-time
Full time contractor
Available
My experience
2011 - 2019
job
NMS Manager
Exponential-e Ltd.
(NMS / OSS / BSS Specialist) Exponential-e Ltd
Manager of a team of NMS Product specialists / system administrators and an OSS developer, reporting to the Director of Infrastructure.
• Working in a matrix management environment to deliver required solutions for External and Internal Customers, working with Exponential-e's Core Networking team, Security Operations Centre, Service Delivery, Voice Delivery, to deliver design and review of bespoke services.
• Accountable for operational efficiency of all Exponential-e's Core systems, running change, risk and incident management process for all environments.
• Architecture, Integration and Upgrading of Redhat / Solaris Operating Systems within Exponential-e's VMware cloud estate. Capacity planning, such as CPU, Memory and Storage, within ESXi Blade estate.
• Migration of Physical systems to Virtual Machines using migration tools such as Zerto
• Managing a team of 4 NMS product specialists / system administrators. Collaborating with an OSS DevOps Developer, to build a bespoke provisioning system, written in Perl, using internal OSS systems data, to manage customer's network device lifecycle within the NMS systems.
• Utilizing Network Management System principles to enable NOC and Core teams to quickly identify faults within Exponential-e's networking infrastructure, by integration between the NMS systems and ServiceNow, leading to quicker Incident resolution.
• Maintaining Exponential-e's core server estate of 200+ systems, such as:
◦ Networking Monitoring Systems: (VMware / EMC Smarts SAS suite), managing over 16,000 networking devices, (Event management, Configuration management and Performance Management)
◦ Core network provisioning system: (Alcatel 5620 SAM / Nokia NSP), managed over 430 core nodes, provisioning Layer 2 VPLS and VPRN networks.
◦ Voice Delivery systems: (Broadworks)
◦ Security Operations Centre systems: (AlienVault)
◦ Service Delivery systems: (FortiPortal, Panorama)
• Knowledge of Cisco IOS, Juniper JUNOS, FortiGate, Palo Alto, Alcatel TIMOS device's and their configurations, in relation to Network Monitoring including Flow, Jitter / Latency, Access lists, VPLS, Routing and peering information.
• Demonstrations, either at Customer Premises or via WebEx, of Exponential-e's VMware M&R Portal, used by Customers to view their Bandwidth and Virtualise systems statistics.
• Evaluating Vendor software within a POV process and report our recommendations to C-level management meeting.
• License management, procurement process and consulting with vendors such as VMware / Dell / EMC, Alcatel, Redhat, Fortinet, Cisco and Google.
• Documenting Server Builds' and Processes.
Customers include Virgin Atlantic, BDO, HSCN, Hill Dickenson, Havas, Fulham Football Club, Softcat, Daisy Group, Channel 4, NBC, Middlesex University, Nabarro, Careys Group.
Manager of a team of NMS Product specialists / system administrators and an OSS developer, reporting to the Director of Infrastructure.
• Working in a matrix management environment to deliver required solutions for External and Internal Customers, working with Exponential-e's Core Networking team, Security Operations Centre, Service Delivery, Voice Delivery, to deliver design and review of bespoke services.
• Accountable for operational efficiency of all Exponential-e's Core systems, running change, risk and incident management process for all environments.
• Architecture, Integration and Upgrading of Redhat / Solaris Operating Systems within Exponential-e's VMware cloud estate. Capacity planning, such as CPU, Memory and Storage, within ESXi Blade estate.
• Migration of Physical systems to Virtual Machines using migration tools such as Zerto
• Managing a team of 4 NMS product specialists / system administrators. Collaborating with an OSS DevOps Developer, to build a bespoke provisioning system, written in Perl, using internal OSS systems data, to manage customer's network device lifecycle within the NMS systems.
• Utilizing Network Management System principles to enable NOC and Core teams to quickly identify faults within Exponential-e's networking infrastructure, by integration between the NMS systems and ServiceNow, leading to quicker Incident resolution.
• Maintaining Exponential-e's core server estate of 200+ systems, such as:
◦ Networking Monitoring Systems: (VMware / EMC Smarts SAS suite), managing over 16,000 networking devices, (Event management, Configuration management and Performance Management)
◦ Core network provisioning system: (Alcatel 5620 SAM / Nokia NSP), managed over 430 core nodes, provisioning Layer 2 VPLS and VPRN networks.
◦ Voice Delivery systems: (Broadworks)
◦ Security Operations Centre systems: (AlienVault)
◦ Service Delivery systems: (FortiPortal, Panorama)
• Knowledge of Cisco IOS, Juniper JUNOS, FortiGate, Palo Alto, Alcatel TIMOS device's and their configurations, in relation to Network Monitoring including Flow, Jitter / Latency, Access lists, VPLS, Routing and peering information.
• Demonstrations, either at Customer Premises or via WebEx, of Exponential-e's VMware M&R Portal, used by Customers to view their Bandwidth and Virtualise systems statistics.
• Evaluating Vendor software within a POV process and report our recommendations to C-level management meeting.
• License management, procurement process and consulting with vendors such as VMware / Dell / EMC, Alcatel, Redhat, Fortinet, Cisco and Google.
• Documenting Server Builds' and Processes.
Customers include Virgin Atlantic, BDO, HSCN, Hill Dickenson, Havas, Fulham Football Club, Softcat, Daisy Group, Channel 4, NBC, Middlesex University, Nabarro, Careys Group.
Server, Statistics, Security, Developer, Monitoring, Infrastructure, ServiceNow, Incident Management, Configuration Management, Software, Storage, Architecture, Google, EMC, Planning, Fortinet, Portal, Manager, Processes, Service Delivery, Blade, Procurement, IOS, Operations, DevOps, Networking, VMware, Cisco, R, Cloud, C, Design, Performance Management, Event, Consulting, Management, Integration, SAS, Perl, Service, Network
2011 - 2011
job
Network Management Software Engineer
BAA.
BAA - Contracting
Contracted, to aid the preparation of BAA Smarts installation for migration and upgrade to the latest Smarts versions including SAM 8.0, IP 7.0.3. on their Redhat server estate.
Contracted, to aid the preparation of BAA Smarts installation for migration and upgrade to the latest Smarts versions including SAM 8.0, IP 7.0.3. on their Redhat server estate.
Management, Network, Software, Server
2010 - 2011
job
Network Management Software Installation Engineer
EMC.
EMC - Contracting
Design, Installation and Support of EMC products such as Smarts 7.2 / 8.0, Voyence 4.1, and EMC Ionix UIM 1.0 / 2.0 on Customer Premises and help advise them on their installations on both Redhat and Windows environments.
Customers include TEO (Lithuania), TFL, ING, Colt Telecom, Zon TV (Portugal), AEC, Global Telecom (Bulgaria), BT Engage, Freshfields Bruckhaus Deringer.
Design, Installation and Support of EMC products such as Smarts 7.2 / 8.0, Voyence 4.1, and EMC Ionix UIM 1.0 / 2.0 on Customer Premises and help advise them on their installations on both Redhat and Windows environments.
Customers include TEO (Lithuania), TFL, ING, Colt Telecom, Zon TV (Portugal), AEC, Global Telecom (Bulgaria), BT Engage, Freshfields Bruckhaus Deringer.
Design, Management, Windows, Network, TV, Support, Telecom, Software, EMC, Aec
2008 - 2009
job
Technical Support Engineer
TDB Networks Ltd.
Supporting TDB's customer NMS systems, reviewing architecture and design, troubleshoot support issues and consulting with the vendors, including, EMC, Lucent and Rackwise. Monitoring Internal Systems and Network.
Customers include Reliance Globalcom, AT&T, IBM, Wipro, RaboBank, O2
Customers include Reliance Globalcom, AT&T, IBM, Wipro, RaboBank, O2
Design, Consulting, Network, Architecture, Support, Monitoring, EMC
2007 - 2008
freelance
Technical Consultant
Holonomix Ltd.
Technical Consultant auditing customers' existing Smarts InCharge setup and implementing recommended design changes to their systems. Testing Holonomix's own products for Smarts inventory Management and Maintenance requests.
Customers include BT, Cable and Wireless
Customers include BT, Cable and Wireless
Design, Management, Wireless, Testing, Inventory management
2000 - 2006
job
UNIX Administrator / NMS Engineer
Vanco Ltd.
Monitoring Vanco's Network Management Systems, which include HP OpenView, InCharge SMARTS, Lucent VitalSuite and the systems they reside. Installation of new servers and upgrade of existing systems, and general day-to-day administration of those systems.
Customer include IBM/LTSB, Ford, Avis, Virgin, SGS.
Customer include IBM/LTSB, Ford, Avis, Virgin, SGS.
Administration, Unix, Management, Network, Monitoring, Administrator
My education
1994
-
1997
University of Portsmouth
HND, Mechanical Engineering
HND, Mechanical Engineering
1992
-
1994
Thames College
B T E C, Electrical Engineering
B T E C, Electrical Engineering
1986
-
1992
Gunnersbury Catholic School for Boys
N/a, N/a
N/a, N/a
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