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IT 2nd/£rd Line Support

Stuart John Holding , Plymouth, United Kingdom


Experience

10 - 14 years

Other titles

Field Support Analyst Senior Desktop Support Engineer Client Field Technical Senior Associate

Skills

Active Directory Cisco Exchange ITIL Service level agreement + 7 more

I'm offering

I’m a seasoned IT Support Analyst/Technician/Engineer that’s worked in IT Enterprise for the last 10 years. In that time, I’ve kept up with the forever changing technologies both Hardware, Networking and Software. I spend much of my time supporting End Users via remote assistance either office or field based. I’m extremely contentious of the service I provide, I go above and beyond without second thought. I’ve always taken my responsibilities serious making sure at all costs any service outages or Major Incidents impact the business at a minimal cost. With my experience I can suggest sensible cost-effective IT changes or upgrades to the business. Many times, I’ve worked with the business. professionalism is second to none. My extensive knowledge is very broad and very beneficial to any support position offered. My passion lies within customer support and IT Security as it plays a part in all aspects of today’s technology. I’m happy to work as an IT Contractor and will even take on a suitable permanent offer to suit my skills and work ethics Working in any IT support position is where I truly shine.

Markets

United Kingdom

Language

English
Fluently

Ready for

  Smaller project
  Full time contractor

Available

Typically available right away

My experience


My education




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