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Office 365 and Systems Adminiatrator
Arif Hussain
,
DERBY, United Kingdom
Experience
Other titles
Skills
I'm offering
I am an experienced IT professional with a genuine passion for IT and a can do attitude.
Key skills: Active Directory, Exchange, Office 365, SCCM, Server 2008 - 2016, Windows 7 - 10 deployment and support
Recent achievements include:
Home network folder migration to OneDrive for Business.
Large scale mail migration to Office365 exchange online.
Upgrade of SCCM to deploy Windows 10 and customise the task sequence for deployment.
Creaded custom DLP (Data Prevention Policies) for a financial company.
Key skills: Active Directory, Exchange, Office 365, SCCM, Server 2008 - 2016, Windows 7 - 10 deployment and support
Recent achievements include:
Home network folder migration to OneDrive for Business.
Large scale mail migration to Office365 exchange online.
Upgrade of SCCM to deploy Windows 10 and customise the task sequence for deployment.
Creaded custom DLP (Data Prevention Policies) for a financial company.
Markets
United Kingdom
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2018 - 2019
job
Senior Support Specialist
Oakbrook Finance Ltd.
A multi-level role, working through support tickets, dealing with basic to complex related issues. Office 365 administration, supporting Server 2008 -2016 virtual machines, RDS monitoring, Active Directory administration, Tivoli file restore, Windows 10 build and administration.
Main Achievements
• Developed an Office 365 Pro Plus offline package, ready to be deployed on any machine.
• Enabled MFA for specific Azure users.
• Created an encryption rule for all outgoing mail in Exchange Online.
• Updated default Group policy to enable firewall on the public firewall.
• Created a user account management and retention policy.
• Active directory and Office 365 dormant user cleanup, purge using portal and PowerShell script.
• Home drive migration to One Drive for business.
• Created a DLP policy in Office 365 for financial data, more specifically credit card and bank details. Specific actions were applied to the policy such as encryption, access restriction specific users or groups sharing and monitoring, alerts.
• Amended the DLP policy in message Labs to log only and send alerts to administrators.
Main Achievements
• Developed an Office 365 Pro Plus offline package, ready to be deployed on any machine.
• Enabled MFA for specific Azure users.
• Created an encryption rule for all outgoing mail in Exchange Online.
• Updated default Group policy to enable firewall on the public firewall.
• Created a user account management and retention policy.
• Active directory and Office 365 dormant user cleanup, purge using portal and PowerShell script.
• Home drive migration to One Drive for business.
• Created a DLP policy in Office 365 for financial data, more specifically credit card and bank details. Specific actions were applied to the policy such as encryption, access restriction specific users or groups sharing and monitoring, alerts.
• Amended the DLP policy in message Labs to log only and send alerts to administrators.
Support, Infrastructure support, Microsoft Office 365 Azure, Windows Server and Clients, IT operation and user support, Installation of IT systems, Active Directory, Exchange, MFA, PRINT MANAGEMENT, Bespoke software, Azure Active Directory
2014 - 2018
job
Infrastructure Specialist
Paul Smith Ltd.
A wide-ranging role providing day-to-day operational support. Office 365 administration, Azure Cloud, Active Directory administration, Exchange on premise, Cisco Wi-Fi monitoring, Cisco call manager, Cisco IP phone configuration, SCCM for windows updates, regular endpoint checks, Windows 7 – 10 deployment, Server 2008 – 2016 Server support for both physical and virtual machines, SCCM queries for reporting uses SQL backend.
Main Achievements
• Collaborated with and managed 3rd party companies to deploy ADFS and DirSync services to create users in Office 365 for single sign-on.
• Introduced complex passwords and reduced the number of privilege accounts on premise AD, Azure and Office365. Using RBAC in Office365 and Azure.
• Patched the current Exchange 2010 to meet hybrid requirement, ran the IDFIX and network analyzer tool to ensure infrastructure was in a good state. Successfully created an Exchange 2010 hybrid environment.
• Migrated mailboxes from Exchange 2010 to Office 365.
• Updated malware and spam filters in Office365.
• Active directory and Office 365 dormant user cleanup, purge using portal and PowerShell script.
• Global Epos update throughout the night using SCCM and testing, checking logs.
• Used MAPs to do an inventory of all the SQL Servers in the environment.
Main Achievements
• Collaborated with and managed 3rd party companies to deploy ADFS and DirSync services to create users in Office 365 for single sign-on.
• Introduced complex passwords and reduced the number of privilege accounts on premise AD, Azure and Office365. Using RBAC in Office365 and Azure.
• Patched the current Exchange 2010 to meet hybrid requirement, ran the IDFIX and network analyzer tool to ensure infrastructure was in a good state. Successfully created an Exchange 2010 hybrid environment.
• Migrated mailboxes from Exchange 2010 to Office 365.
• Updated malware and spam filters in Office365.
• Active directory and Office 365 dormant user cleanup, purge using portal and PowerShell script.
• Global Epos update throughout the night using SCCM and testing, checking logs.
• Used MAPs to do an inventory of all the SQL Servers in the environment.
Infrastructure, Microsoft Office 365 Azure, Active Directory, Azure Active Directory, Exchange, SCCM, MFA, PRINT MANAGEMENT, Cisco Unified Communications Management, IT operation and user support
2009 - 2014
job
IT Team Lead
Local Learning.
A 2 - 3rd line support role, leading a small team supporting various hardware and software incl. Dell servers and workstations.
• Dealing with Windows XP, 7, Server 2003 and Server 2008.
• Supported and maintained Active directory and Exchange 2010.
• Monitoring Active Directory and Exchange health on a daily basis, checking queues, replication errors.
• Monthly AD audit reports check on inactive accounts, type errors. This would be followed by a cleanup.
• Supporting IOS and Android phones.
• Spiceworks administrator, used for helpdesk, knowledge base, network monitoring, asset management.
• Dealing with Windows XP, 7, Server 2003 and Server 2008.
• Supported and maintained Active directory and Exchange 2010.
• Monitoring Active Directory and Exchange health on a daily basis, checking queues, replication errors.
• Monthly AD audit reports check on inactive accounts, type errors. This would be followed by a cleanup.
• Supporting IOS and Android phones.
• Spiceworks administrator, used for helpdesk, knowledge base, network monitoring, asset management.
It, XP, Administrator, Server, Software, Health, Monitoring, Hardware, Support, IOS, Network, Windows, Asset Management, Management, Audit, Exchange, Active Directory, Android
2009 - 2009
job
Technical Support Officer
NHS Derby Hospitals.
Desktop support and Windows XP rollout project. Providing end user support to over 3500 users, involving both hardware and software in a mixed backbone of Novell NetWare 6, Windows XP/2000 and Server 2003.
• Software and hardware rollout ahead of a planned move from Derbyshire Royal Infirmary to Royal Derby Hospital.
• Software and hardware rollout ahead of a planned move from Derbyshire Royal Infirmary to Royal Derby Hospital.
Windows, Support, Hardware, Software, Server, Backbone, XP, Derby
2008 - 2008
job
Technical Support Officer
Derbyshire Fire & Rescue Service.
Supported hardware and software in a mixed Novell NetWare and Microsoft environment.
Support, Hardware, Software
2008 - 2008
job
IT Technician
Nottingham City Council.
Remote, telephone and desktop support
It, Support
2007 - 2008
job
Desktop Support
OMYA UK.
Hardware and software support for users across the UK.
Support, Hardware, Software
2005 - 2005
job
Installations Technician
Roscom Ltd.
Repaired & restored laptops. Simplified bespoke software installs using batch files.
Software
2005 - 2005
job
Rollout Engineer
Derby College / Derby University.
Imaged and rolled out over 1500 computer systems on XP/Windows 2000 operating systems.
Windows, XP
2005 - 2005
job
Desktop Support Officer
Bonafloors Ltd & Dendrite Europe.
Provided support to over 100 users.
Support
2004 - 2005
job
IT Technician
TMM Associates.
IT support. Upgraded the existing Lotus Approach, to allow for more functionality.
It support, It, Support
2002 - 2004
job
Desktop Technician
Rehousing Solutions.
Provided IT support to 100 users.
It support, It, Support
2001 - 2002
job
Helpdesk Advisor
Client Logic.
Provided internet support to BT Openworld customers.
Support, Internet
My education
n/a
Hndhncorequivalent, Computing
Hndhncorequivalent, Computing
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