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jobs
Experienced Assistant with creative flair
Nicola Fox
,
Brentwood, United Kingdom
Experience
Other titles
Skills
I'm offering
I am a hard-working person who learns quickly and relishes new challenges. I am confident and have the self assurance and determination to deal with any problems that may arise. I am eager and able to learn quickly and retain information well. I work efficiently and pay attention to detail. I am a creative and versatile individual who combines imaginative and artistic abilities along with an organised approach.
Markets
United Kingdom
Language
English
Fluently
French
Good
Ready for
Ongoing relation / part-time
Available
My experience
2019 - ?
temp
Part Time Activities Assistant
St Michael's Care Home.
2016 - 2018
job
Customer Service Assistant
Transport for London (London Underground).
− Assist commuters/customers with any queries and/or concerns on their journey.
− To be the first point of call for information during delays/emergencies.
− Routinely carry out vital and thorough station security checks, ensuring that the safety of staff and commuters in always a top priority.
− Conduct platform announcements, keeping commuters informed of transport arrivals/departures and providing directions when requested.
− Using initiative during emergency situations e.g. a fire alarm, security threat, customer incident etc.
− To remain calm and professional in emotionally charged situations when commuters are lost/scared and require immediate assistance without causing further alarm.
− To attend regular training, ensuring a perpetual state of preparedness for any safety threats that could occur.
− Communicating effectively with colleagues, managers and drivers regularly via station radio and ensuring all safety procedures are always followed.
− Assist in the ticket office, manually fixing and reloading the ticket machines to reduce delays to customers in the event of a machine fault.
− To be the first point of call for information during delays/emergencies.
− Routinely carry out vital and thorough station security checks, ensuring that the safety of staff and commuters in always a top priority.
− Conduct platform announcements, keeping commuters informed of transport arrivals/departures and providing directions when requested.
− Using initiative during emergency situations e.g. a fire alarm, security threat, customer incident etc.
− To remain calm and professional in emotionally charged situations when commuters are lost/scared and require immediate assistance without causing further alarm.
− To attend regular training, ensuring a perpetual state of preparedness for any safety threats that could occur.
− Communicating effectively with colleagues, managers and drivers regularly via station radio and ensuring all safety procedures are always followed.
− Assist in the ticket office, manually fixing and reloading the ticket machines to reduce delays to customers in the event of a machine fault.
Training, Event, Customer service, Radio, Service, Security, Office, Safety
2014 - 2016
job
Team Secretary for Marketing
KPMG.
Create Graphics, Corporate Affairs and Corporate Communications
− Comprehensively manage complex diaries, using initiative to anticipate and resolve conflicts.
− Manage complex national and international travel itineraries.
− Provision of all secretarial duties, including expenses, SAP and correspondence matters
− Assist in project management of any specific or ad-hoc tasks required.
− Creating and formatting documentation in support of Heads of various Sectors within Marketing.
− Data entry into CRM (Customer Relationship Management Marketing Tool).
− Comprehensively manage complex diaries, using initiative to anticipate and resolve conflicts.
− Manage complex national and international travel itineraries.
− Provision of all secretarial duties, including expenses, SAP and correspondence matters
− Assist in project management of any specific or ad-hoc tasks required.
− Creating and formatting documentation in support of Heads of various Sectors within Marketing.
− Data entry into CRM (Customer Relationship Management Marketing Tool).
Marketing, Project Management, CRM, SAP, Management, Support, International
2013 - 2013
temp
Admin
Love Success Agency.
− Working for different companies covering the position required.
− Improved my ability to learn quickly on the job due to the variation of employment sectors which included Legal and Financial services.
− Improved my ability to learn quickly on the job due to the variation of employment sectors which included Legal and Financial services.
2011 - 2013
job
Receptionist/Research Assistant
AKO Capital Hedge Fund.
− Prepare for and welcome Investors/clients upon their arrival, this increased my client focus skills.
− Main switchboard, obtaining all the research the analysts required. Managing this research - this is an important part of the business and it is imperative that the analysts receive the required research at least 5 working days before the scheduled meeting.
− My Microsoft skills were further improved in all areas as was my ability to work well in a fast-paced environment and still achieve maximum results whilst paying excellent attention to detail.
− I also developed my skills in organisation and presentation of my work.
− Main switchboard, obtaining all the research the analysts required. Managing this research - this is an important part of the business and it is imperative that the analysts receive the required research at least 5 working days before the scheduled meeting.
− My Microsoft skills were further improved in all areas as was my ability to work well in a fast-paced environment and still achieve maximum results whilst paying excellent attention to detail.
− I also developed my skills in organisation and presentation of my work.
Research, Receptionist, It, Detail, Organization
2011 - 2011
job
Office Junior
Morrison Utility Services.
− In my role here I was able to develop the existing secretarial skills I had using Microsoft Office.
− Learnt how to use in-house systems efficiently.
I enjoyed this position however they were unable to offer me a permanent contract due to staffing restrictions.
− Learnt how to use in-house systems efficiently.
I enjoyed this position however they were unable to offer me a permanent contract due to staffing restrictions.
Office, ME
2009 - 2010
job
Receptionist/Office Manager
Astbury Marsden.
− This role was my first within an office environment.
− I was able to experience and understand the skills needed in a professional environment, learning how to work efficiently and effectively.
− Assisting with different levels of company staff.
− Progressed my Microsoft software skills by regularly produce letters, invoices and sending important and confidential emails.
− Be a professional first impression - friendly, approachable and presentable at all times.
− Learn and execute a professional telephone manner.
− I was able to experience and understand the skills needed in a professional environment, learning how to work efficiently and effectively.
− Assisting with different levels of company staff.
− Progressed my Microsoft software skills by regularly produce letters, invoices and sending important and confidential emails.
− Be a professional first impression - friendly, approachable and presentable at all times.
− Learn and execute a professional telephone manner.
Receptionist, Software, Office, Manager
My education
2008
-
2009
Palmers College
C is, English Language AS Level
C is, English Language AS Level
2003
-
2008
Sacred Heart of Mary Catholic Girls Secondary School
N/a, Maths / ICT / English (Lit/Lang) / Science
N/a, Maths / ICT / English (Lit/Lang) / Science
Maths - A
English - B
Science - A
ICT - A
n/a
BTEC, Performing Arts Course
BTEC, Performing Arts Course
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