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jobs
Lauren Jolly
,
Experience
Other titles
Skills
I'm offering
Professional Summary I am currently working as a Medical Secretary and seeking a position to utilise my administration/receptionist experience in a new environment. I am used to working in fast paced environments and under pressure, whilst maintaining a professional, friendly demeanour at all times. Personal Summary I have a passion for photography and spend most of my spare time at National Trust or English Heritage sites building my portfolio. I love animals and have a rescue cat. I often raise money for charity and have recently completed a half marathon and the Yorkshire Three Peak Challenge.
Markets
United Kingdom
Language
German
Good
English
Fluently
Ready for
My experience
2015 - ?
job
Medical Secretary - K&J
Swift Medical Administration Services.
• Personal Secretary to three Consultants, working with 20+ Consultants throughout the company.
• Schedule and confirm patient appointments for surgery or medical consultations.
• Audio typing of clinical letters from consultations, whilst simultaneously answering telephone
calls quickly and efficiently to deal with patient queries, in keeping with the company policy
that 'no call goes unanswered'.
• Perform financial duties, such as preparing and sending invoices
• Oversee applications and training of new staff.
• Use multiple computer software systems to document medical history, diaries and invoices.
• Receive and send sensitive and confidential documents, such as laboratory results and medical reports whilst complying with GDPR regulations.
• Schedule and confirm patient appointments for surgery or medical consultations.
• Audio typing of clinical letters from consultations, whilst simultaneously answering telephone
calls quickly and efficiently to deal with patient queries, in keeping with the company policy
that 'no call goes unanswered'.
• Perform financial duties, such as preparing and sending invoices
• Oversee applications and training of new staff.
• Use multiple computer software systems to document medical history, diaries and invoices.
• Receive and send sensitive and confidential documents, such as laboratory results and medical reports whilst complying with GDPR regulations.
Training, GDpr, Audio, Software
2012 - 2015
job
Receptionist / Administrator
Chase Lodge Hospital.
• Greet patients visiting the hospital in a caring, calm and efficient manner.
• Answer telephones, handle queries and direct calls to the appropriate members of staff.
• Coordinate the GP and Consultant diaries, book appointments and determine room
availability for consultations.
• Operate office equipment such as fax machines, copiers and phone systems.
• Use multiple computer systems to document sensitive medical history and financial
documents.
• Collect money from patients (cash and card payments).
• Liaise with insurance companies and complete relevant claim forms.
• Answer telephones, handle queries and direct calls to the appropriate members of staff.
• Coordinate the GP and Consultant diaries, book appointments and determine room
availability for consultations.
• Operate office equipment such as fax machines, copiers and phone systems.
• Use multiple computer systems to document sensitive medical history and financial
documents.
• Collect money from patients (cash and card payments).
• Liaise with insurance companies and complete relevant claim forms.
Receptionist, Office, Insurance, Administrator
2010 - 2012
job
Office Administrator
The Property Studio.
• Carry out administration duties for both the Sales and Lettings teams.
• Greet visitors or callers and handle their enquiries, or direct them to the appropriate people
according to their requirements.
• Audio typing of property adverts to be published online and in the local newspaper.
• Regularly update online portals showing available properties for sale and rent.
• Book appointments for prospective buyers/tenants to visit properties and coordinate with the negotiators diaries.
• Occasionally cover the negotiators and holding viewings at the available properties.
• Be in regular contact with Landlords and Vendors with regard to access to the properties.
• Liaise with reference agencies to determine whether tenants are accepted.
• Type and organise contracts to be signed by tenants.
• Greet visitors or callers and handle their enquiries, or direct them to the appropriate people
according to their requirements.
• Audio typing of property adverts to be published online and in the local newspaper.
• Regularly update online portals showing available properties for sale and rent.
• Book appointments for prospective buyers/tenants to visit properties and coordinate with the negotiators diaries.
• Occasionally cover the negotiators and holding viewings at the available properties.
• Be in regular contact with Landlords and Vendors with regard to access to the properties.
• Liaise with reference agencies to determine whether tenants are accepted.
• Type and organise contracts to be signed by tenants.
Administration, Contracts, Sales, Audio, Office, Administrator, Online, Contracts
2010 - 2010
job
Beauty Therapist / Receptionist
Fairmont.
• Carry out treatments for clients including massages, facials, waxing, manicures and pedicures.
• Greet clients and deal with enquiries face-to-face and on the telephone.
• Collect money from clients for treatments provided (cash and card payments).
• Maintain treatment records.
• Arrange appointments and coordinate therapist diaries.
• Clean and maintain the treatment rooms and reception area at all times.
• Greet clients and deal with enquiries face-to-face and on the telephone.
• Collect money from clients for treatments provided (cash and card payments).
• Maintain treatment records.
• Arrange appointments and coordinate therapist diaries.
• Clean and maintain the treatment rooms and reception area at all times.
Receptionist, Reception
2008 - 2010
job
Office Junior
MACS Medical Administration Services.
• Operate office equipment such as fax machines, copiers and phone systems.
• File sensitive medical documents on the computer system or in paper files.
• Organise and send the outgoing post.
• File sensitive medical documents on the computer system or in paper files.
• Organise and send the outgoing post.
Office
My education
London College of Beauty Therapy
Secondary, Sudo Spray Tanning
Secondary, Sudo Spray Tanning
East Barnet School Sixth Form
Secondary, Photography, English Literature & German
Secondary, Photography, English Literature & German
East Barnet School
Secondary, German, English
Secondary, German, English
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