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Senior
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HR Officer
Mihaela Ciomaga
,
Birmingham, United Kingdom
Experience
Other titles
Skills
I'm offering
I am a confident, highly motivated, solution-focused Human Resources specialist with X years' experience of working within dynamic, high pressure HR environments. In my current role I have been responsible for delivering high value HR services for a leading outsourced government contracts provider with over 1,000 employees. In addition to comprehensive HR competencies I have strong communication and interpersonal skills, broad administrative experience, excellent computer literacy and good attention to detail. My activities have included the day-to-day processing of HR service tickets via an in-house portal, with a focus on meeting challenging performance targets, as well as quality and compliance standards. I have also collaborated on high profile organisational change programmes, including enterprise-wide recruitment and redundancy activities. I have a proven track record of working successfully as part of a team and individually to deliver a responsive, high quality service. I am a trusted collaborator and pragmatic problem solver, able to assimilate complex, diverse information, and drive stakeholder engagement to deliver timely and quality solutions to support key business functions, operational divisions and corporate teams. My current role has included the implementation of a new HR shared services team, a transition to a single, centralised HR service to align to new corporate restructuring. I have also recently completed my CIPD Level 5 qualification.
Markets
United Kingdom
Language
English
Fluently
Spanish
Good
Ready for
Larger project
Available
My experience
2017 - ?
job
HR Officer
Ingeus UK Ltd.
- Processing of transactional HR requests received via dedicated portal
- Administration of starters, leavers and contractual change processes for employees, on-boarding
contractors and associated administrative tasks
- Liaising with hiring managers, recruitment partners, IT functions and HR business partners to ensure a seamless employee life cycle process
- Issuing of correspondence relating to leave entitlements, changes of personal circumstances,
return to work arrangements, salary and bonus payments, reference requests, etc. (ca. 30 requests per day)
- Processing Deduction from Earnings orders, responding to Tax Credits enquiries, etc.
- Responding to requests from employees and management on matters relating to HR policy and regulations, employment-related benefits and entitlements, and impacts of organisational change
(ca. 50 requests per day)
- Running monthly sickness and absence reports, highlighting any sickness and disciplinary triggers
to line managers, updating sickness calculators, ensuring appropriate correspondence is updated
on staff records, issuing correspondence to employees to confirm salary deductions
- Running weekly maternity reports, and corresponding with employees and line managers
- Running other scheduled monthly, quarterly and annual HR reports to support strategic and corporate decision-making
- Completing sample checks of key reports, data and records to support quality and compliance
- Conducting detailed analysis of HR data and creating management information updates as
required by senior HR leadership
- Completing redundancy calculations and providing supporting information as required for
employee exit activities
- Supporting HR managers with TUPE processes for incoming and exiting employees, including
collation of employee data for 3rd party organisations
- Ensuring all duties are completed in line with HR service level agreements and KPI targets
- Administration of starters, leavers and contractual change processes for employees, on-boarding
contractors and associated administrative tasks
- Liaising with hiring managers, recruitment partners, IT functions and HR business partners to ensure a seamless employee life cycle process
- Issuing of correspondence relating to leave entitlements, changes of personal circumstances,
return to work arrangements, salary and bonus payments, reference requests, etc. (ca. 30 requests per day)
- Processing Deduction from Earnings orders, responding to Tax Credits enquiries, etc.
- Responding to requests from employees and management on matters relating to HR policy and regulations, employment-related benefits and entitlements, and impacts of organisational change
(ca. 50 requests per day)
- Running monthly sickness and absence reports, highlighting any sickness and disciplinary triggers
to line managers, updating sickness calculators, ensuring appropriate correspondence is updated
on staff records, issuing correspondence to employees to confirm salary deductions
- Running weekly maternity reports, and corresponding with employees and line managers
- Running other scheduled monthly, quarterly and annual HR reports to support strategic and corporate decision-making
- Completing sample checks of key reports, data and records to support quality and compliance
- Conducting detailed analysis of HR data and creating management information updates as
required by senior HR leadership
- Completing redundancy calculations and providing supporting information as required for
employee exit activities
- Supporting HR managers with TUPE processes for incoming and exiting employees, including
collation of employee data for 3rd party organisations
- Ensuring all duties are completed in line with HR service level agreements and KPI targets
Administration, Leadership, Management, Service, Compliance, Recruitment, It, Support, KPI, Calculations, Processing, Portal, Processes, Bonus
2015 - 2017
job
HR Assistant
Grayson Thermal Systems.
- Processing of general HR enquiries for a workforce of ca. 300 employees
- Supporting all HR transactional activities relating to end-to-end employee life cycle
- Attending disciplinary meetings, grievance hearings and staff appraisal reviews
- Providing first line HR advice to operational managers
- Monitoring sickness and absence and maintaining attendance records
- Tracking absence triggers, advising line managers on next steps and key stages of the disciplinary
process
- Providing monthly KPI performance reports to CEO and supporting with additional information
requests as required by leadership
- Responsible for creating and on-going delivery of in-house newsletter, covering the collation of content, copy writing, layout and distribution
- Playing a key role in communicating high quality, authoritative and timely updates to employees,
supporting the dissemination of key business changes and ensuring effective staff engagement
- Supporting all HR transactional activities relating to end-to-end employee life cycle
- Attending disciplinary meetings, grievance hearings and staff appraisal reviews
- Providing first line HR advice to operational managers
- Monitoring sickness and absence and maintaining attendance records
- Tracking absence triggers, advising line managers on next steps and key stages of the disciplinary
process
- Providing monthly KPI performance reports to CEO and supporting with additional information
requests as required by leadership
- Responsible for creating and on-going delivery of in-house newsletter, covering the collation of content, copy writing, layout and distribution
- Playing a key role in communicating high quality, authoritative and timely updates to employees,
supporting the dissemination of key business changes and ensuring effective staff engagement
Layout, Writing, Leadership, Content, Monitoring, KPI, Ceo, Processing
My education
2016
-
2017
Birmingham Metropolitan College
N/a, N/a
N/a, N/a
2011
-
2014
Alexandru Ioan Cuza University
N/a, N/a
N/a, N/a
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