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Experienced Executive PA and Small Business Manager, specialising in helping you manage your business and stay organised
Keeley Dann
,
London, United Kingdom
Experience
Other titles
Skills
I'm offering
Self motivated and natural leader with strong work ethic and the determination to succeed and deliver. I am a passionate, bubbly character who not only enjoys supporting, helping and motivating others but also executing tasks with high standards of professionalism. I am goal orientated with a positive 'can do' attitude and I am confident in my abilities and my ambition to learn that what I do not know. I have a strong understanding of people and know how to build and sustain relationships and I am skilled in planning, organising and delivering excellence to those I work with.
Markets
United Kingdom
Language
English
Fluently
Ready for
Ongoing relation / part-time
Available
My experience
2018 - 2020
freelance
Executive PA
Dose Wellness Magazine.
Role Included
Organisation and Diary Management
Planning, arranging and booking travel itinerary
Securing and scheduling meetings and appointments
Liaise and correspond with clients
Handle necessary company invoices, payments for events, travel etc.
Liaise and support other Founder when required.
Organisation and Diary Management
Planning, arranging and booking travel itinerary
Securing and scheduling meetings and appointments
Liaise and correspond with clients
Handle necessary company invoices, payments for events, travel etc.
Liaise and support other Founder when required.
Management, Support, Detail, Organization, Booking, Planning, Event management, Personal assistant, Project Management, Organizational, Communication, Travel coordinator, Event coordination, Corporate events, Project coordination
2013 - 2018
job
Company Coordinator/ Business Manager
Seen on Screen Fitness.
Role included
Managing the day to day running of the business
Keeping up to date and responding to company email enquires
Handling company telephone enquires
Dealing with customer memberships, queries and complaints
Computer admin and knowledge of specific programs for customer membership profiles and bookings
Responding and following up all Event and Corporate enquiries
Diary management of events and monthly regular classes
Planning, arranging and booking travel itinerary
Creating monthly company timetable and staff rota's
Coming up with new innovative ideas and concepts to further the company
First point of contact for all staff and clients
Event space research and hire arrangements
Organise Team meetings and training.
Overseeing the hiring, training, and professional growth of employees.
Created itineraries, booked travel, and managed expenses for all events
Handled contract signing, fee collection, business accounts payable and receivable
functions, and event booking activities.
Monitored multiple databases to keep track of all company inventory.
Key Skills Required
Exceptional level of customer service
Strong organisational Skills
Self Management
Effective time management and competency
Strong admin and computer skills
Forward thinking and self motivation to stay on track
Conflict resolution skills
Strong communication skills
Interpersonal skills
Own initiative and creativity skills
Leadership and managerial skills
Managing the day to day running of the business
Keeping up to date and responding to company email enquires
Handling company telephone enquires
Dealing with customer memberships, queries and complaints
Computer admin and knowledge of specific programs for customer membership profiles and bookings
Responding and following up all Event and Corporate enquiries
Diary management of events and monthly regular classes
Planning, arranging and booking travel itinerary
Creating monthly company timetable and staff rota's
Coming up with new innovative ideas and concepts to further the company
First point of contact for all staff and clients
Event space research and hire arrangements
Organise Team meetings and training.
Overseeing the hiring, training, and professional growth of employees.
Created itineraries, booked travel, and managed expenses for all events
Handled contract signing, fee collection, business accounts payable and receivable
functions, and event booking activities.
Monitored multiple databases to keep track of all company inventory.
Key Skills Required
Exceptional level of customer service
Strong organisational Skills
Self Management
Effective time management and competency
Strong admin and computer skills
Forward thinking and self motivation to stay on track
Conflict resolution skills
Strong communication skills
Interpersonal skills
Own initiative and creativity skills
Leadership and managerial skills
Research, Training, Event, Leadership, Customer service, Management, Growth, Motivation, Coordinator, Creativity, Booking, Planning, Idea generation, Communication, Event planner, Corporate events, Event management, Organizational and managerial development
2017 - 2017
freelance
Freelance to Current London
unknown.
Life Coach
I currently run my own business as a Life Coach, working specifically with women on a 1:1 basis
who want to build more confidence within and have healthy relationships. As well as working
with clients in a 1:1 capacity, I also facilitate and run group Coaching Workshops.
Role Includes
I closely support and empower my clients, so they can become more self aware and build the strength and confidence within to transform their lives and their relationships.
I deliver an exceptional level of service to each client through active listening and powerful
questions.
I write comprehensive goals and client plans individually tailored to each client
Building trust, rapport and guiding discussions with clients using various therapeutic
communication techniques.
Develop individual courses of action for each client through skilful intuition
Maintain client safety and confidentiality
Create and facilitate group work which requires me to lead and engage with people in a
confident manner.
Key Skills Required
Active listening
Leadership Skills
Rapport building and Empathy
Group facilitation- Understanding/ Management of group dynamics
Presentation skills
Excellent Communication skills. Verbal and written.
Interpersonal skills
Creativity and innovation
Running my own business also requires me to have a range of personal skills including
Positive Mindset
Self Discipline
Time Management
Self Motivation.
Resilience
Initiative
I currently run my own business as a Life Coach, working specifically with women on a 1:1 basis
who want to build more confidence within and have healthy relationships. As well as working
with clients in a 1:1 capacity, I also facilitate and run group Coaching Workshops.
Role Includes
I closely support and empower my clients, so they can become more self aware and build the strength and confidence within to transform their lives and their relationships.
I deliver an exceptional level of service to each client through active listening and powerful
questions.
I write comprehensive goals and client plans individually tailored to each client
Building trust, rapport and guiding discussions with clients using various therapeutic
communication techniques.
Develop individual courses of action for each client through skilful intuition
Maintain client safety and confidentiality
Create and facilitate group work which requires me to lead and engage with people in a
confident manner.
Key Skills Required
Active listening
Leadership Skills
Rapport building and Empathy
Group facilitation- Understanding/ Management of group dynamics
Presentation skills
Excellent Communication skills. Verbal and written.
Interpersonal skills
Creativity and innovation
Running my own business also requires me to have a range of personal skills including
Positive Mindset
Self Discipline
Time Management
Self Motivation.
Resilience
Initiative
Coaching, Innovation, Leadership, Management, Service, Workshops, Support, Motivation, Coach, Safety, Creativity, ME
2014 - 2016
freelance
Head Maitre D
Chiltern Firehouse.
2016 Role Included
Create and maintain the appropriate ambience for the hotel and its guests.
Attend all senior staff meetings at beginning of each shift and reiterate to rest of the team
Responsible for smooth running of guests coming in and out of the hotel bar.
Organisation and management of the the room.
Liaise with main reception and hotel guest Pa's to ensure high profile client confidentiality
Meeting and greeting hotel guests and customers.
Dealing with any customer concerns, issues or complaints
Time management of guest bookings.
Deliver end of day report
Create and maintain the appropriate ambience for the hotel and its guests.
Attend all senior staff meetings at beginning of each shift and reiterate to rest of the team
Responsible for smooth running of guests coming in and out of the hotel bar.
Organisation and management of the the room.
Liaise with main reception and hotel guest Pa's to ensure high profile client confidentiality
Meeting and greeting hotel guests and customers.
Dealing with any customer concerns, issues or complaints
Time management of guest bookings.
Deliver end of day report
Leadership, Management, Reception, People skills, Organization, Secretary, Customer service, Staff meetings, Trusted Advisor, Conflict management, Time managment
2007 - 2007
job
Self Employed
Self Employed.
My education
?
-
2017
Mary Ward Center
N/a, N/a
N/a, N/a
?
-
2007
London Studio Center
Bachelors, Theatre Dance
Bachelors, Theatre Dance
?
-
2004
The Brit School
Secondary, Dance
Secondary, Dance
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