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Well organised Virtual Assistant
Emma Milne
,
Pontypool, United Kingdom
Experience
Other titles
Skills
I'm offering
I am well organised and love a good to do list. I am highly motivated and always ready to accept a new challenge and have the ability to multitask and adapt quickly.
I have 18 years’ experience as a Personal Assistant/Office Manager/Secretary/Administrator and have worked in the NHS, Defence and Recycling industries.
I can provide administrative & business support services to entrepreneurs, SMEs and home-based professionals who need support with their workload so they can focus on their business.
I offer Administration, PA Services, Secretarial Services and am experienced in the following:
• Travel Planning, Booking & Management
• Inbox Management
• Calendar Management – arranging meetings etc
• Email Handling
• Invoicing
• Credit control
• Transcription/Dictation
• Proof reading
• Data Entry
• Making/answering telephone calls
• File Management – using Google Drive, Dropbox, OneDrive
• Internet Research
• Placing orders online for office supplies
• Anything else you don’t have the time to do yourself
I look forward to working with you soon.
I have 18 years’ experience as a Personal Assistant/Office Manager/Secretary/Administrator and have worked in the NHS, Defence and Recycling industries.
I can provide administrative & business support services to entrepreneurs, SMEs and home-based professionals who need support with their workload so they can focus on their business.
I offer Administration, PA Services, Secretarial Services and am experienced in the following:
• Travel Planning, Booking & Management
• Inbox Management
• Calendar Management – arranging meetings etc
• Email Handling
• Invoicing
• Credit control
• Transcription/Dictation
• Proof reading
• Data Entry
• Making/answering telephone calls
• File Management – using Google Drive, Dropbox, OneDrive
• Internet Research
• Placing orders online for office supplies
• Anything else you don’t have the time to do yourself
I look forward to working with you soon.
Markets
United States
(Remote
only)
United Kingdom
France
(Remote
only)
Germany
(Remote
only)
Norway
(Remote
only)
Sweden
(Remote
only)
Finland
(Remote
only)
Links for more
Once you have created a company account and a job, you can access the profiles links.
Language
English
Fluently
Ready for
Ongoing relation / part-time
Available
My experience
2019 - 2019
temp
Section Administrator
Network Rail.
• Administration of rosters and timesheets
• Accurately update systems, databases and records as required including opening/closing works orders
• Set up and maintain efficient filing systems for the Section paying particular attention to confidentiality where necessary and also to documents deemed to be safety critical
• Undertake general office administration duties for the Section Manager using a range of knowledge and skills to provide effective support
• Use internal IT systems
• Accurately update systems, databases and records as required including opening/closing works orders
• Set up and maintain efficient filing systems for the Section paying particular attention to confidentiality where necessary and also to documents deemed to be safety critical
• Undertake general office administration duties for the Section Manager using a range of knowledge and skills to provide effective support
• Use internal IT systems
Administration, It, Support, Office, Safety, Administrator
2018 - 2018
job
Office Manager
Boomerang Resources Ltd.
Manage the daily running of the office and supervise 4 members of staff
• Manage transport schedule & liaise with transport companies, Customers & Suppliers
• Run weekly and monthly Management reports on Xero
• Prepare invoices & bank statements for VAT claim submission
• Access to online banking to make BACS payments
• Monitor timekeeping and submit weekly and monthly timesheets to Payroll company
• Chase outstanding Debtors
• Manage diaries to arrange meetings and appointments
• Liaise with Invoice Finance company and use their online portal to upload invoices, credit notes, and run weekly reports and submit monthly reconciliation report
• Organise travel and logistics for team members
• Produce Customer quotes
• Maintain a database of insurance policies, lease contracts for machinery and equipment
• Use Xero to raise Purchase Orders, Sales and invoices and Bills
• Reconcile Xero accounting package with bank account
• Monitor stationery supplies
• Use the Credit Insurance company's online portal to manage credit limits for Customers and credit check new Customers
• Manage transport schedule & liaise with transport companies, Customers & Suppliers
• Run weekly and monthly Management reports on Xero
• Prepare invoices & bank statements for VAT claim submission
• Access to online banking to make BACS payments
• Monitor timekeeping and submit weekly and monthly timesheets to Payroll company
• Chase outstanding Debtors
• Manage diaries to arrange meetings and appointments
• Liaise with Invoice Finance company and use their online portal to upload invoices, credit notes, and run weekly reports and submit monthly reconciliation report
• Organise travel and logistics for team members
• Produce Customer quotes
• Maintain a database of insurance policies, lease contracts for machinery and equipment
• Use Xero to raise Purchase Orders, Sales and invoices and Bills
• Reconcile Xero accounting package with bank account
• Monitor stationery supplies
• Use the Credit Insurance company's online portal to manage credit limits for Customers and credit check new Customers
Database, Management, Finance, Sales, Banking, Xero, Office, Insurance, Online, Portal, Contracts, Manager
2016 - 2017
job
Office Manager
Universal Waste Recycling Ltd.
• Manage the daily running of the office
• Prepare invoices & bank statements for VAT claim submission
• Raise invoices on Sage Line 50
• Chase outstanding Debtors
• Process expense claims
• Manage delivery schedule & liaise with transport companies
• Produce Customer quotes & Contracts
• Make BACS payments
• Reconcile Sage Bookkeeping with bank account
• Prepare invoices & bank statements for VAT claim submission
• Raise invoices on Sage Line 50
• Chase outstanding Debtors
• Process expense claims
• Manage delivery schedule & liaise with transport companies
• Produce Customer quotes & Contracts
• Make BACS payments
• Reconcile Sage Bookkeeping with bank account
Office, Bookkeeping, Contracts, Manager
2015 - 2015
temp
PA to Head of Domain IT & Security Services, PA to Research Team Lead & Admin Assistant
Airbus Group Innovations.
Airbus Group Innovations.
Provide support to the Cyber Operations team in delivery of projects and programmes in accordance with the Quality Management and Managerial processes of the organisation.
Perform a wide range of administrative and project support activities for the department and Managers to facilitate the efficient operation of the department. Tasks/Main responsibilities:
• Produce correspondence and documents and maintain presentations, records, spreadsheets and databases
• Organise and store paperwork, documents and computer-based information
• Manage staff appointments
• Devise and maintain office systems, project files, and management tracker documents
• Organise travel and logistics for team members
• Book rooms and conference facilities
• Arrange in-house and external events
• Attend meetings, taking minutes and keep notes
Perform a wide range of administrative and project support activities for the department and Managers to facilitate the efficient operation of the department. Tasks/Main responsibilities:
• Produce correspondence and documents and maintain presentations, records, spreadsheets and databases
• Organise and store paperwork, documents and computer-based information
• Manage staff appointments
• Devise and maintain office systems, project files, and management tracker documents
• Organise travel and logistics for team members
• Book rooms and conference facilities
• Arrange in-house and external events
• Attend meetings, taking minutes and keep notes
Research, Operations, Management, Quality Management, Security, It, Support, Office, Organization, Processes
2007 - 2013
job
International Programmes Administrator
General Dynamics UK Ltd.
General Dynamics are a leading prime contractor and complex systems integrator working in partnership with the UK's Ministry of Defence.
• Admin support to Director, Managers and team of approx 100 people (UK & Libya, Abu Dhabi, Saudi Arabia)
• Act as main point of contact & channel of communication for personnel based overseas & contactable 24/7 for travel changes
• Diary Management
• Meetings - Minutes, Reports, Agendas, Action follow up
• Coordinate international visa applications & renewals
• Coordinate travel & accommodation - book flights, hotels, car hire, train tickets
• Use Oracle to raise requisitions, POs, submit timesheets & expenses
• Skype Business Control Manager
• Admin support to Director, Managers and team of approx 100 people (UK & Libya, Abu Dhabi, Saudi Arabia)
• Act as main point of contact & channel of communication for personnel based overseas & contactable 24/7 for travel changes
• Diary Management
• Meetings - Minutes, Reports, Agendas, Action follow up
• Coordinate international visa applications & renewals
• Coordinate travel & accommodation - book flights, hotels, car hire, train tickets
• Use Oracle to raise requisitions, POs, submit timesheets & expenses
• Skype Business Control Manager
Oracle, Support, International, Administrator, Manager
2005 - 2007
job
Technical Secretary
Unisto Limited.
Secretary to the Technical Director of Unisto Limited, who develop and manufacture electronic cargo seals for securing trucks and containers.
• Provide full secretarial/PA support to 2 Directors including taking messages, booking appointments, travel arrangements
• Responsible for all administrative duties including letters, memos, filing, faxing, photocopying
• Management of the Director’s diary
• Prepare agendas and take minutes
• Handle all incoming calls to the company
• Meet and greet all visitors
• Open and sort incoming mail
• Responsible for petty cash
• Liaise with accounts department
• Raise purchase orders and invoices on Sage
• Update spreadsheets such as the Production Schedule
• Arrange exports when required, including all paperwork
• Buyer for all stationary and office equipment
• Organise all repairs to hardware
• Maintain and monitor attendance, holidays, accumulate overtime hours for wages, issue contracts of employment
• Advertise vacancies and sort through CVs
• Send out interview invites and rejection letters
• Assist in preparing and co-ordinating new employee inductions
• Provide full secretarial/PA support to 2 Directors including taking messages, booking appointments, travel arrangements
• Responsible for all administrative duties including letters, memos, filing, faxing, photocopying
• Management of the Director’s diary
• Prepare agendas and take minutes
• Handle all incoming calls to the company
• Meet and greet all visitors
• Open and sort incoming mail
• Responsible for petty cash
• Liaise with accounts department
• Raise purchase orders and invoices on Sage
• Update spreadsheets such as the Production Schedule
• Arrange exports when required, including all paperwork
• Buyer for all stationary and office equipment
• Organise all repairs to hardware
• Maintain and monitor attendance, holidays, accumulate overtime hours for wages, issue contracts of employment
• Advertise vacancies and sort through CVs
• Send out interview invites and rejection letters
• Assist in preparing and co-ordinating new employee inductions
Interview, Management, Support, Office, Booking, Production, Contracts
2003 - 2005
job
Strategy & Commissioning Assistant
Gwent Community Health Council.
• Diary management
• Meetings – Minutes, Reports, Agendas, Action Follow up
• Compile action plans and follow them up, in consultation with NHS service providers
• Arrange meetings; booking venues and refreshments, and notifying all members
• Maintain a programme of research activities including literature, archive and internet searches
• Organise and co-ordinate patient/service user focus groups
• Produce leaflets and posters
• Design, co-ordinate and produce the CHC’s 3-monthly internal and external newsletters
• Keep the CHC website up to date
• Meetings – Minutes, Reports, Agendas, Action Follow up
• Compile action plans and follow them up, in consultation with NHS service providers
• Arrange meetings; booking venues and refreshments, and notifying all members
• Maintain a programme of research activities including literature, archive and internet searches
• Organise and co-ordinate patient/service user focus groups
• Produce leaflets and posters
• Design, co-ordinate and produce the CHC’s 3-monthly internal and external newsletters
• Keep the CHC website up to date
Design, Research, Management, Website, Service, Internet, Booking
2000 - 2003
job
Income Recovery Assistant
Gwent Healthcare NHS Trust.
• Raise invoices on the Oracle Financial System to NHS and non-NHS customers
• Assist with the monitoring, control and collection of debts through appropriate credit control methods
• Record Waiting List Initiative invoices received on a spreadsheet and get them authorised before sending to Payroll
• Maintain budget control
• Attend annual meetings with the Associate Finance Director and Business Managers within the Trust to reserve for income
• Assist with the monitoring, control and collection of debts through appropriate credit control methods
• Record Waiting List Initiative invoices received on a spreadsheet and get them authorised before sending to Payroll
• Maintain budget control
• Attend annual meetings with the Associate Finance Director and Business Managers within the Trust to reserve for income
Oracle, Budget, Finance, Monitoring
My education
1992
-
2006
n/a
College & work based qualification, NVQ, GNVQ, GCSEs, RSA Typing
College & work based qualification, NVQ, GNVQ, GCSEs, RSA Typing
GNVQ Advanced Business Studies
GNVQ Intermediate Business Studies
GCSE Keyboarding, English, Business, French, Maths, German, History, Science
RSA Typing stages I & II
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