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Mastering ERP and Business Solutions performance optimisation
Bill Griffiths
,
Stone, United Kingdom
Experience
Other titles
Skills
I'm offering
I am a highly accomplished IT Leader with over 20 years' work in senior management roles. Experienced in SME and Corporate sector manufacturing, retail and supply chain environments, I am a commercially aware business and IT strategist, team builder and player, and my open and engaging personality enables me to interface easily with staff and clients at all levels. Highly skilled in optimizing the performance of integrated business systems, I am extremely hard-working and deliver innovative solutions that improve business performance and save money. My strengths are in ensuring the IT operating platform is fit for purpose, reliable, value for money and delivering all that is expected of it. I am highly proficient in technology management, refresh strategies, turning around failing business projects, and in restoring under-performing businesses to profit as part of a business recovery team.
Markets
United Kingdom
Links for more
Once you have created a company account and a job, you can access the profiles links.
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2018 - ?
job
Interim Head of IT / Director
ERP Momentum Ltd.
Working on interim management assignments - business transition, strategy planning, process improvements, integration, distressed project recovery and business systems replacements.
Aliaxis Holdings
❖ ROLE - Business Partner, which involved being IT Director for UK Operations, IT Director for Eastern Europe Operations, Technical Director for EMEA IT Leadership team, and IT Team Lead for UK and Eastern Europe.
❖ STRATEGY - proposed and had accepted a business change strategy business case to improve business systems by upgrading existing MS Dynamics solutions in advance of a global ERP refresh project for a £4bn turnover piping and accessories manufacturer.
Autosmart International
❖ HR - recruited a permanent IT Director, Business Development Manager and Service Delivery Manager.
❖ BPI - executed a service pack upgrade for Sage1000 ERP to enable MTD (Making Tax Digital) in time for the service deadline in May 2019.
❖ RISK - project managed the migration of core business systems to SQL Server 2016 from SQL Server 2008 R2.
❖ STRATEGY - with the IT Director, renewed the business development strategy plan, encompassing e-commerce, ERP, CRM, WMS, hosting and Office 365 for both BAU and the planned move from manufacturing and distribution sites to a purpose-built "super site".
Aliaxis Holdings
❖ ROLE - Business Partner, which involved being IT Director for UK Operations, IT Director for Eastern Europe Operations, Technical Director for EMEA IT Leadership team, and IT Team Lead for UK and Eastern Europe.
❖ STRATEGY - proposed and had accepted a business change strategy business case to improve business systems by upgrading existing MS Dynamics solutions in advance of a global ERP refresh project for a £4bn turnover piping and accessories manufacturer.
Autosmart International
❖ HR - recruited a permanent IT Director, Business Development Manager and Service Delivery Manager.
❖ BPI - executed a service pack upgrade for Sage1000 ERP to enable MTD (Making Tax Digital) in time for the service deadline in May 2019.
❖ RISK - project managed the migration of core business systems to SQL Server 2016 from SQL Server 2008 R2.
❖ STRATEGY - with the IT Director, renewed the business development strategy plan, encompassing e-commerce, ERP, CRM, WMS, hosting and Office 365 for both BAU and the planned move from manufacturing and distribution sites to a purpose-built "super site".
It, Service Delivery, Manager, Sql server 2008, Interim, Sql server 2016, Accessories, International, Server, Business Partner, Wms, Service Delivery Manager, Office, Development, Hosting, Business development, Business Case, Service, Integration, Management, Interim management, Leadership, E-commerce, ERP, Operations, Office 365, CRM, SQL Server, Sql
2013 - 2018
job
Head of IT Services
Autosmart International Ltd.
Autosmart are manufacturers and distributors of high quality vehicle valeting products through their franchise network in the UK, Ireland and France, and via agents in Sweden, Germany, Holland and Australia. They employ 140 staff and have an annual turnover of £29m.
❖ STRATEGY - Set the vision and 5-year strategy that supported business growth from £17m to £29m, with spend 2.4% of annual turnover (Gartner 3.3%).
❖ BPI - Sourcing, developing and establishing a tri-party commercial framework for an in-van tablet-based sales system for 120 franchisees, called ATLAS (Autosmart Trade, Logistics and Administration System) adding 5%-40% sales growth to each of 120 UK franchisees.
❖ BPI - Integrating ATLAS with our own internal Sage1000 ERP system for national account orders, products, pricing and stock replenishment, growing sales from £3m to £8m in 3 years.
❖ BPI - Commissioning and project managing the full integration of EBay and Magento 2 web site e-commerce with Sage 1000 ERP with 100% administrative automation, saving £40k annually.
❖ BPI - Moving from single site to a WAN environment that included two new distribution centres and offices in France, that operate in a thin client environment (RDS).
❖ BPI - Implementing an integrated warehouse management solution to operate at our Production and Distribution centres, reducing administration costs by £25k per year.
❖ BPI/RISK - Implementing ITSM Support Desk, HR, CRM and Document Archiving solutions in support of the new data protection regulation (GDPR).
❖ RISK - Migrating all servers to a VMWARE virtual environment, using VEEAM to secure to an off-site redundant environment capable of running all business systems.
❖ HR - Created job roles and selected a multi-lingual Support Desk Manager, Business Analyst and Support Developer to enhance the service for UK and France.
❖ COMMERCIAL - negotiated all commercial agreements and managed legal advice for ERP/CRM, web sites and ATLAS, network infrastructure and virtualization, and print management - saving over £100k each year for 5 years.
❖ STRATEGY - Set the vision and 5-year strategy that supported business growth from £17m to £29m, with spend 2.4% of annual turnover (Gartner 3.3%).
❖ BPI - Sourcing, developing and establishing a tri-party commercial framework for an in-van tablet-based sales system for 120 franchisees, called ATLAS (Autosmart Trade, Logistics and Administration System) adding 5%-40% sales growth to each of 120 UK franchisees.
❖ BPI - Integrating ATLAS with our own internal Sage1000 ERP system for national account orders, products, pricing and stock replenishment, growing sales from £3m to £8m in 3 years.
❖ BPI - Commissioning and project managing the full integration of EBay and Magento 2 web site e-commerce with Sage 1000 ERP with 100% administrative automation, saving £40k annually.
❖ BPI - Moving from single site to a WAN environment that included two new distribution centres and offices in France, that operate in a thin client environment (RDS).
❖ BPI - Implementing an integrated warehouse management solution to operate at our Production and Distribution centres, reducing administration costs by £25k per year.
❖ BPI/RISK - Implementing ITSM Support Desk, HR, CRM and Document Archiving solutions in support of the new data protection regulation (GDPR).
❖ RISK - Migrating all servers to a VMWARE virtual environment, using VEEAM to secure to an off-site redundant environment capable of running all business systems.
❖ HR - Created job roles and selected a multi-lingual Support Desk Manager, Business Analyst and Support Developer to enhance the service for UK and France.
❖ COMMERCIAL - negotiated all commercial agreements and managed legal advice for ERP/CRM, web sites and ATLAS, network infrastructure and virtualization, and print management - saving over £100k each year for 5 years.
It, Manager, Framework, WAN, Production, Veeam, Web, Ebay, Infrastructure, Analyst, Support, Growth, Virtualization, Data protection, Developer, Administration, Network, Service, Sourcing, Sales, Integration, Management, GDpr, Print, Magento, Automation, E-commerce, VMware, ERP, CRM
2013 - 2013
job
Head of IT (interim)/Director
Wealmoor Ltd.
Wealmoor are a £140m annual turnover FMCG produce supplier, specializing in exotic fruit and vegetables supply to all the major UK retailers (Tesco, Sainsbury, Morrison's, Waitrose, Aldi etc.). Short-term role pending a management restructure.
❖ HR - Reporting to MD with 18 management and staff and key service support partners. Managed the day-to-day operation of IT Support and 2 Print Rooms that provided accurate, date stamped product labels.
❖ BPI - Supported the successful launch of the Prophet ERP/MRP (a version of MS Dynamics NAV tailored for the produce industry) solution for 140 users across 2 sites at Greenford and Stratford-upon-Avon.
❖ BPI - Mail service move to in-cloud MS Office 365 to support the corrected DR site service at Easynet Brick Lane.
❖ RISK - Identified a major infrastructure issue, corrected it and reconfigured the SQL Server environment to provide 2 years' growth.
❖ HR - Reporting to MD with 18 management and staff and key service support partners. Managed the day-to-day operation of IT Support and 2 Print Rooms that provided accurate, date stamped product labels.
❖ BPI - Supported the successful launch of the Prophet ERP/MRP (a version of MS Dynamics NAV tailored for the produce industry) solution for 140 users across 2 sites at Greenford and Stratford-upon-Avon.
❖ BPI - Mail service move to in-cloud MS Office 365 to support the corrected DR site service at Easynet Brick Lane.
❖ RISK - Identified a major infrastructure issue, corrected it and reconfigured the SQL Server environment to provide 2 years' growth.
Dynamics NAV, Interim, Server, Office, Infrastructure, FMCG, Support, Growth, It, Service, Sql, Management, Print, Cloud, ERP, MS office, Office 365, SQL Server, It support
2010 - 2012
job
Group Head of IT Services
AFI Group.
AFI Group is a £10m turnover office furniture manufacturer and retail dealership that primarily focus on the UK market. They specialize in supporting office refurbishment and retail dealership businesses with fast turnaround products from their express stock range.
❖ STRATEGY/COMMERCIAL - a key driver in restoring both manufacturing and retail businesses to break-even inside 18 months.
❖ COMMERCIAL - negotiated a large credit from the ERP vendor due to their poor project management, sufficient for us to complete the roll-out of Dynamics AX and remove Epicor K-Open, and halving the annual support costs.
❖ HR - Introduced A-grade candidate selection, job descriptions and appraisals throughout the business to improve staff performance and salary control.
❖ BPI - Reduced IT operating costs by 40%, and improved stock management by introducing an "express stock" range.
❖ BPI - Reconfigured the deployment plans of the MS Dynamics AX ERP/CRM solution to reduce administration costs by 35%.
❖ BPI - Replaced existing e-commerce solutions with a modern, low-cost content managed web site framework with EBay integration (Magento).
❖ BPI - Provided a full business range of real-time KPI statistics to manage the business.
Other roles include:
Technical Director, Document Genetics, Northampton.
Document Genetics are a specialist electronic document management and output management solutions provider. They specialize in providing services to enhance the efficiency of ERP integrated business systems and reduce direct costs for mailroom, bespoke stationery and document storage.
ICT Manager (interim)/Director, Interface Solutions International, Birmingham.
Interface Solutions are an IT solutions distributor and installations service provider, specializing in IBM, Lenovo and Sun hardware. They have an annual turnover of £160m and are the largest IBM distributor in the UK. This was a business turnaround management board role.
IT Manager/Director, VRS, Coventry.
Vehicle Remarketing Solutions are an automotive wholesale and distribution business that are an integral part of Manheim Europe who sell over 180,000 agency and own risk vehicles each year. This role was a dual report - as IT Manager reporting to the VRS Managing Director, and as Technical Director reporting to the CIO, Manheim Europe.
General Manager/Director, Greenhous Group Ltd, Shrewsbury.
This role initially started as IT Manager for Greenhous Remarketing Services (GRS), who were enjoying 60% growth year on year. Greenhous Group are the parent company for GRS, and in addition operate vehicle franchise dealerships for Vauxhall, Peugeot, Saab, Chevrolet, DAF and LDV in 13 locations in the West Midlands region, with a combined annual turnover exceeding £500m. Created and became GM/Director of Greenhous Technical Services, an IT company employing 16 staff that supported Greenhous Group and other clients with IT Services.
Senior Project Manager/Director, GC Associates Ltd.
Clients included Premier Foods, British Gypsum, ADS Anker and Parker Knoll Furniture. Project managed a £17m bakery automation project, and a full lifecycle JD Edwards One World ERP implementation for 200 users. Set up a project management office (PMO) and coordinated all projects across Europe for an EPOS solutions provider, with a project management team of 38.
MIS Controller, John Tams Group PLC, Stoke on Trent.
Full project lifecycle implementation of Infor System 21 ERP system for 80 users.
MIS Controller (South), AF (W&P Retail) Ltd, Coventry.
Managed all systems for £1bn grocery distribution and convenience retail business (Spar/VG) supporting 2700 franchise businesses with electronic order and EDI services - our Syfanet computer system was the 2nd largest of its type in the World.
❖ STRATEGY/COMMERCIAL - a key driver in restoring both manufacturing and retail businesses to break-even inside 18 months.
❖ COMMERCIAL - negotiated a large credit from the ERP vendor due to their poor project management, sufficient for us to complete the roll-out of Dynamics AX and remove Epicor K-Open, and halving the annual support costs.
❖ HR - Introduced A-grade candidate selection, job descriptions and appraisals throughout the business to improve staff performance and salary control.
❖ BPI - Reduced IT operating costs by 40%, and improved stock management by introducing an "express stock" range.
❖ BPI - Reconfigured the deployment plans of the MS Dynamics AX ERP/CRM solution to reduce administration costs by 35%.
❖ BPI - Replaced existing e-commerce solutions with a modern, low-cost content managed web site framework with EBay integration (Magento).
❖ BPI - Provided a full business range of real-time KPI statistics to manage the business.
Other roles include:
Technical Director, Document Genetics, Northampton.
Document Genetics are a specialist electronic document management and output management solutions provider. They specialize in providing services to enhance the efficiency of ERP integrated business systems and reduce direct costs for mailroom, bespoke stationery and document storage.
ICT Manager (interim)/Director, Interface Solutions International, Birmingham.
Interface Solutions are an IT solutions distributor and installations service provider, specializing in IBM, Lenovo and Sun hardware. They have an annual turnover of £160m and are the largest IBM distributor in the UK. This was a business turnaround management board role.
IT Manager/Director, VRS, Coventry.
Vehicle Remarketing Solutions are an automotive wholesale and distribution business that are an integral part of Manheim Europe who sell over 180,000 agency and own risk vehicles each year. This role was a dual report - as IT Manager reporting to the VRS Managing Director, and as Technical Director reporting to the CIO, Manheim Europe.
General Manager/Director, Greenhous Group Ltd, Shrewsbury.
This role initially started as IT Manager for Greenhous Remarketing Services (GRS), who were enjoying 60% growth year on year. Greenhous Group are the parent company for GRS, and in addition operate vehicle franchise dealerships for Vauxhall, Peugeot, Saab, Chevrolet, DAF and LDV in 13 locations in the West Midlands region, with a combined annual turnover exceeding £500m. Created and became GM/Director of Greenhous Technical Services, an IT company employing 16 staff that supported Greenhous Group and other clients with IT Services.
Senior Project Manager/Director, GC Associates Ltd.
Clients included Premier Foods, British Gypsum, ADS Anker and Parker Knoll Furniture. Project managed a £17m bakery automation project, and a full lifecycle JD Edwards One World ERP implementation for 200 users. Set up a project management office (PMO) and coordinated all projects across Europe for an EPOS solutions provider, with a project management team of 38.
MIS Controller, John Tams Group PLC, Stoke on Trent.
Full project lifecycle implementation of Infor System 21 ERP system for 80 users.
MIS Controller (South), AF (W&P Retail) Ltd, Coventry.
Managed all systems for £1bn grocery distribution and convenience retail business (Spar/VG) supporting 2700 franchise businesses with electronic order and EDI services - our Syfanet computer system was the 2nd largest of its type in the World.
Web, Implementation, Growth, Support, Hardware, KPI, Office, CIO, Storage, Ebay, EDI, Dynamics AX, Express, International, Wholesale, Interim, Framework, UP, Convenience, Genetics, Manager, PMO, Administration, Project Manager, CRM, Retail, ERP, E-commerce, Automation, Deployment, Magento, Project Management, Management, Integration, Content, Service, ADS, Statistics, PLC, It, Turnaround
My education
1987
-
1990
Open University
BSc, Computing and Business Management
BSc, Computing and Business Management
Chartered Institute of Logistics and Transport
Unspecified, Logistics
Unspecified, Logistics
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