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Senior
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0
jobs
Desktop Engineering
Geoffrey Sindayigaya
,
Experience
Other titles
Skills
I'm offering
Self starter highly motivated and ambitious individual, able to give timely and accurate advice, guidance, support and training to team members and individuals. Possessing excellent communication skills, with the ability to work with the minimum of supervision whilst leading. Having a proven ability to lead by example, consistently hit targets, improve best practices and organise time efficiently.
Markets
United Kingdom
Language
English
Fluently
Norwegian
Fluently
Ready for
Ongoing relation / part-time
Available
My experience
2019 - ?
job
Desktop Support Technician
TTEC.
escalation point for complex technical and configuration issues.
April 2019 - Present • Installs applications, test and troubleshooting.
• Softphone and Hard Phone Configuration and Administration.
• Monitor and Maintain Desktop Compliance such as SCCM Client
Health, SEP Anti-Virus and MS Patch updates.
• Monitor and Maintain Site's DHCP IPs ensuring each
client/department has enough IP Pool, VLAN Configuration and Administration.
• Assist with implementing discovery, planning and managing projects.
Act as a liaison between other departments and the Site IT group.
• Work with other IT teams during the development and deployment
phase of new desktop images or software projects. Recommend
method changes for processes and general group development
involving new technology.
• Creating/Updating documentations like SOPs Job Aids, FAQs, etc.
• Provide training and technical assistance to end users.
April 2019 - Present • Installs applications, test and troubleshooting.
• Softphone and Hard Phone Configuration and Administration.
• Monitor and Maintain Desktop Compliance such as SCCM Client
Health, SEP Anti-Virus and MS Patch updates.
• Monitor and Maintain Site's DHCP IPs ensuring each
client/department has enough IP Pool, VLAN Configuration and Administration.
• Assist with implementing discovery, planning and managing projects.
Act as a liaison between other departments and the Site IT group.
• Work with other IT teams during the development and deployment
phase of new desktop images or software projects. Recommend
method changes for processes and general group development
involving new technology.
• Creating/Updating documentations like SOPs Job Aids, FAQs, etc.
• Provide training and technical assistance to end users.
Administration, Training, Deployment, Test, Technology, Compliance, It, Support, Development, Health, Software, Softphone, Processes
2012 - 2012
job
Information worker
Medical Sans Frontiers.
• Educating people about the organisation work on the field.
• Get people to commit to a monthly donation.
• Working to agreed targets.
• Generating weekly reports for Regional Manager.
• Get people to commit to a monthly donation.
• Working to agreed targets.
• Generating weekly reports for Regional Manager.
Organization, Manager
My education
University of Agder
N/a, Computer Engineering
N/a, Computer Engineering
Mathematics and Physics
N/a, Engineering
N/a, Engineering
Noroff University
N/a, N/a
N/a, N/a
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