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jobs
Looking for a new job opportunity within a job role as a Executive PA/ Office Manager
Anahita Danielsson
,
London, United Kingdom, United Kingdom
Experience
Other titles
Skills
I'm offering
My name is Anahita, originally Swedish but speak a total of 4 languages (Swedish, Farsi, English and French).
I grew up around the world; Stockholm, Paris, Brussels and Kuala Lumpur.
I have always been able to adapt to new cultures and surroundings due to my international background.
I studied Retail and Business Management at Oxford Brookes, in Oxford; additionally attended the International School in Brussels, with a IB Diploma.
I have previous experiences as a PA/ Office Manager, and believe I have the qualifications for this job including; dairy & travel management (dealing with different time zones), admin assistance, raising with clients etc.
I have a keen eye for creative projects, dealing with my own family business turning around run down properties into rentals.
I am a fast learner and able to deal with a fast pace environment.
I grew up around the world; Stockholm, Paris, Brussels and Kuala Lumpur.
I have always been able to adapt to new cultures and surroundings due to my international background.
I studied Retail and Business Management at Oxford Brookes, in Oxford; additionally attended the International School in Brussels, with a IB Diploma.
I have previous experiences as a PA/ Office Manager, and believe I have the qualifications for this job including; dairy & travel management (dealing with different time zones), admin assistance, raising with clients etc.
I have a keen eye for creative projects, dealing with my own family business turning around run down properties into rentals.
I am a fast learner and able to deal with a fast pace environment.
Markets
United Kingdom
Language
English
Fluently
French
Good
Swedish
Fluently
Ready for
Larger project
Full time contractor
Available
My experience
2019 - 2020
job
Office Manager & PA
CITY GAMING.
* Complex Diary Management; organising the efficient day to day running of the board, organising travel
* Meeting Arrangements; coordinate the attendees, draft meeting agendas, meeting minutes
* Maintain record keeping; weekly administration from all venues, organise and develop administrative systems and procedures
* Financial Management Support: including Monthly Employee Expenses and Office Expense Reports
* Operation/ Retail: dealing with food orders and assisting in general inquiries for the different premises
* Building up Webterior: cloud-based system used for compiling commercial data to manage the retail business
* Retail Administrative Tasks: integrate newly acquired premises into the company; mapping all necessary data such
as council taxes, rent, utility bills etc
* Human Rescores: managing correspondences with the retail employees concerning; i.e.; dismissal, salary increase,
disciplinary actions, job advertisements etc
* Reason for leaving: Business having financial issues
* Meeting Arrangements; coordinate the attendees, draft meeting agendas, meeting minutes
* Maintain record keeping; weekly administration from all venues, organise and develop administrative systems and procedures
* Financial Management Support: including Monthly Employee Expenses and Office Expense Reports
* Operation/ Retail: dealing with food orders and assisting in general inquiries for the different premises
* Building up Webterior: cloud-based system used for compiling commercial data to manage the retail business
* Retail Administrative Tasks: integrate newly acquired premises into the company; mapping all necessary data such
as council taxes, rent, utility bills etc
* Human Rescores: managing correspondences with the retail employees concerning; i.e.; dismissal, salary increase,
disciplinary actions, job advertisements etc
* Reason for leaving: Business having financial issues
Administration, Retail, Cloud, Management, Support, Office, Manager, UP, ON
2018 - 2019
job
Office Manager & PA
TORREYA PARTNERS.
Day-to-day management of office operations in cost-efficient manner, procedure of equipment and services, general
troubleshooting
* Financial management support, including monthly employee expense reports, invoicing clients for services and expenses, chasing clients for late payments.
* HR support including maintenance of employee address, holiday and sickness records, new employee screening and FCA registration, health insurance administration, Childcare vouchers, Tier 2 visa sponsorship management.
* Compliance support to the Compliance Officer and CFO, arrangement of employee compliance training,
maintenance of engagement letter and CDA files, conflicts register, gifts and entertainment register, inducements
register and meetings log.
* Organise Team and Client Events and Cocktail parties
* Admin support to team, including booking meetings and travel, conference registrations.
* Answer the telephone calls, meet and greet guests
* Maintain tidiness of reception, meeting rooms and stationery cupboard/other storage
* Create and update client contact records in Outlook and High-rise, ensuring accuracy and validity of information
* Schedule meetings and conference calls
* Monitor stationery, printer and kitchen supplies
* Work to resolve office-related malfunctions and respond to requests or issues
* Reason for leaving: better opportunities
troubleshooting
* Financial management support, including monthly employee expense reports, invoicing clients for services and expenses, chasing clients for late payments.
* HR support including maintenance of employee address, holiday and sickness records, new employee screening and FCA registration, health insurance administration, Childcare vouchers, Tier 2 visa sponsorship management.
* Compliance support to the Compliance Officer and CFO, arrangement of employee compliance training,
maintenance of engagement letter and CDA files, conflicts register, gifts and entertainment register, inducements
register and meetings log.
* Organise Team and Client Events and Cocktail parties
* Admin support to team, including booking meetings and travel, conference registrations.
* Answer the telephone calls, meet and greet guests
* Maintain tidiness of reception, meeting rooms and stationery cupboard/other storage
* Create and update client contact records in Outlook and High-rise, ensuring accuracy and validity of information
* Schedule meetings and conference calls
* Monitor stationery, printer and kitchen supplies
* Work to resolve office-related malfunctions and respond to requests or issues
* Reason for leaving: better opportunities
Administration, Operations, Training, Management, Compliance, Reception, Support, CFO, Health, Office, Storage, Insurance, Sponsorship, Booking, Manager, ON
2017 - 2018
job
Receptionist & PA
M3 CAPITAL PARTNERS.
Maintain & ordering of office supplies, kitchen supplies, administer mail receipt & delivery, franking, express mail,
messengers
* Oversee appearance of office: manage and maintain general office files and off-site file management, schedule
repairs/service calls as needed, obtain maintenance or service agreements
* Client greeting and hospitality (Oversee vendor & service contracts, maintain vendor relationships)
* Work with EAs for meeting-specific requirements and last-minute requests: Arranging for refreshments and ordering lunches (as needed) for meetings
* Finance: Monthly Amex Statement Expenses & deal with Cash Expenses
* Reason for leaving: better opportunities
messengers
* Oversee appearance of office: manage and maintain general office files and off-site file management, schedule
repairs/service calls as needed, obtain maintenance or service agreements
* Client greeting and hospitality (Oversee vendor & service contracts, maintain vendor relationships)
* Work with EAs for meeting-specific requirements and last-minute requests: Arranging for refreshments and ordering lunches (as needed) for meetings
* Finance: Monthly Amex Statement Expenses & deal with Cash Expenses
* Reason for leaving: better opportunities
Contracts, Receptionist, Management, Finance, Service, Office, Express, Contracts, ON
2016 - 2016
job
organising drivers for deliveries and lastly training the representative
H&SAdminister.
London UK
July 2016 - Dec 2016
* To provide administrative support to the Health & Safety team with direction from the Operations Manager
* Enter all new jobs on to the system and company intranet, update client information, book hotels rooms, Air B&B
and keeping track of the finances of how much is spent each month, E- mail invoices out, liaise with all members of the team on any invoice queries, send all time sheets to accounts, update the accounts department re invoicing
issues, credit card statements and time sheets and inform team of any clients on stop or requiring payment upfront
* Liaise with clients looking for Health and Safety training courses, providing diplomas, deal with the financial side
of payments and liaise with clients needing fire equipment for events, payments, organising drivers for deliveries and lastly training the representative for the Training Health Safety courses to use the data base and organise
courses
* Reason for leaving: Covering Maternity Leave
July 2016 - Dec 2016
* To provide administrative support to the Health & Safety team with direction from the Operations Manager
* Enter all new jobs on to the system and company intranet, update client information, book hotels rooms, Air B&B
and keeping track of the finances of how much is spent each month, E- mail invoices out, liaise with all members of the team on any invoice queries, send all time sheets to accounts, update the accounts department re invoicing
issues, credit card statements and time sheets and inform team of any clients on stop or requiring payment upfront
* Liaise with clients looking for Health and Safety training courses, providing diplomas, deal with the financial side
of payments and liaise with clients needing fire equipment for events, payments, organising drivers for deliveries and lastly training the representative for the Training Health Safety courses to use the data base and organise
courses
* Reason for leaving: Covering Maternity Leave
Operations, Training, Operations manager, Support, Health, Safety, Direction, Manager
2015 - 2016
job
Sales
THE CONRAN SHOP SELFRIDGES.
* Handle sales to customers as well as dealing with after sales customer services (replenishing stock and organising, cleaning and tiding the shop) & lastly dealing with international customers, having to speak various languages with them
* Reason for leaving: To move into business support role
* Reason for leaving: To move into business support role
Sales, Support, International
2014 - 2015
freelance
Move Consultant
FOXTONS.
CRM databases to identify new & existing client's property purchase status and to adapt bespoke sales techniques
accordingly
* Reporting to senior managers my weekly sales progress to analyse achievable strategies and goals for the next
week.
* Packaging bespoke to buy/to sell/to let/mortgages
* Responsible for my own pipeline of business requires an ability to be build good rapport with clients and colleagues, to be well organised and efficient.
* A strong work ethic, attention to detail and desire to be successful has allowed me to prosper in this role and gain
promotion within my first 6 months.
* Reason for leaving: To move away from Estate Agency work
accordingly
* Reporting to senior managers my weekly sales progress to analyse achievable strategies and goals for the next
week.
* Packaging bespoke to buy/to sell/to let/mortgages
* Responsible for my own pipeline of business requires an ability to be build good rapport with clients and colleagues, to be well organised and efficient.
* A strong work ethic, attention to detail and desire to be successful has allowed me to prosper in this role and gain
promotion within my first 6 months.
* Reason for leaving: To move away from Estate Agency work
CRM, Packaging, Sales, Detail, ME
2015 - 2015
temp
Temp Administrator
L-OREAL.
Welcomed guests, delegates and models to the L-Oreal Academy, Diary management, booking meetings for
courses, screening calls and dealt with all correspondence and quires
* Assisted in L-Oreal Events - giving information about the courses offered and costs
* Manage the CRM database - maintain the database to ensure it is always accurate
* Responsible for all new clients coming into the salon, organising an induction meeting with one of the teachers
teaching the courses, preparing their induction packages, IT set up and explain the health and safety rules and regulation
* Reason for leaving: Temporary role
courses, screening calls and dealt with all correspondence and quires
* Assisted in L-Oreal Events - giving information about the courses offered and costs
* Manage the CRM database - maintain the database to ensure it is always accurate
* Responsible for all new clients coming into the salon, organising an induction meeting with one of the teachers
teaching the courses, preparing their induction packages, IT set up and explain the health and safety rules and regulation
* Reason for leaving: Temporary role
CRM, Teaching, Database, Management, It, Health, Safety, Administrator, Booking, UP
2014 - 2015
job
designer wear fashion rentals
FRIPPLE.
* Optimising e-commerce user interface for concept product, problem solving for process efficiency
* PR & Marketing, Social media trends and online advertising, using existing marketing strategies and innovating new
technique personal fashion buyer events, face-to-face customer sales to advance online the user experience process
to generate increase of sales
* HR, new interns and junior employees, I was responsible for the recruitment and training of 5 new employees, acting
as a team manager to achieve goals under deadlines
* Identifying and implementing process improvements with LEAN or Six Sigma methodology
* Reason for leaving: Owner was not able to pay wages
* PR & Marketing, Social media trends and online advertising, using existing marketing strategies and innovating new
technique personal fashion buyer events, face-to-face customer sales to advance online the user experience process
to generate increase of sales
* HR, new interns and junior employees, I was responsible for the recruitment and training of 5 new employees, acting
as a team manager to achieve goals under deadlines
* Identifying and implementing process improvements with LEAN or Six Sigma methodology
* Reason for leaving: Owner was not able to pay wages
Social Media, Marketing, User Experience, Advertising, Training, E-commerce, Lean, Fashion, Pr, Sales, Six Sigma, Recruitment, Online, Manager, Sigma, Social
2013 - 2013
temp
Student Recruiter, Head Office London UK
HULT.
* Worked with clients over the phone selling master programs which specialise in Business related subjects
* Sourcing and recruiting top quality candidates for Hult Bachelor of Business Administration
* Used Salesforce.com to track, follow up, and recruit from a pool of over 700+ active applicants in the recruiting
region
* Representing and promoting Hult at events in London
* Business development: creation of new agents business as well as relationships with high caliber high schools
* Helping candidates at all stages of the admissions process; establishing and maintaining relationships with candidates, agents and alumni
* Understanding candidates' educational needs, future career plans and advising them effectively
* Reason for leaving: Better opportunity
* Sourcing and recruiting top quality candidates for Hult Bachelor of Business Administration
* Used Salesforce.com to track, follow up, and recruit from a pool of over 700+ active applicants in the recruiting
region
* Representing and promoting Hult at events in London
* Business development: creation of new agents business as well as relationships with high caliber high schools
* Helping candidates at all stages of the admissions process; establishing and maintaining relationships with candidates, agents and alumni
* Understanding candidates' educational needs, future career plans and advising them effectively
* Reason for leaving: Better opportunity
Business development, Administration, Salesforce, Sourcing, Recruiter, Development, Office, UP
2011 - 2012
job
Client Advisor
LOUIS VUITTON.
Working at Louis Vuitton has given me the experience working with clients on the phone selling products through
the internet, advising clients as well as answering any queries.
* Taking and following-up orders for the UK & Ireland E-commerce
* Helping out stores with reservations, appointments, client requests
* Dealing with complaints: acknowledge their issue and try to resolve the matter as best as I could, to make sure they
would still be coming back to the brand in the future
* Finding specific items (out of stock) at the central warehouse or in the European network using the internal
Databases: DREAMS, RMS, ATG; working closely with Supply Chain
* Making sure items are delivered on time, payments have gone through smoothly
* Arranging transfers from European stores to our workshops
* Training new staff on how to use the databases, how to handle customers inquiring on the phone
the internet, advising clients as well as answering any queries.
* Taking and following-up orders for the UK & Ireland E-commerce
* Helping out stores with reservations, appointments, client requests
* Dealing with complaints: acknowledge their issue and try to resolve the matter as best as I could, to make sure they
would still be coming back to the brand in the future
* Finding specific items (out of stock) at the central warehouse or in the European network using the internal
Databases: DREAMS, RMS, ATG; working closely with Supply Chain
* Making sure items are delivered on time, payments have gone through smoothly
* Arranging transfers from European stores to our workshops
* Training new staff on how to use the databases, how to handle customers inquiring on the phone
Training, E-commerce, Network, Workshops, Internet, UP, ME
My education
2009
-
2012
OXFORD BROOKS UNIVERSITY
Bachelors, Retail and Business Management
Bachelors, Retail and Business Management
2008
-
2009
INTERNATIONAL SCHOOL OF BRUSSELS
Hndhncorequivalent, Liberal Arts
Hndhncorequivalent, Liberal Arts
?
-
2012
OXFORD BROOKES UNIVERSITY
N/a, N/a
N/a, N/a
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