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Solomon Waya
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United Kingdom
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Language
English
Fluently
Ready for
My experience
2018 - ?
freelance
TECHNICAL CONSULTANT (Contract), L&D
Enjoy UK.
Operations
• Scoped out the technical requirements of both the Home Tech Expert role and the in-home services
to be offered when visiting customers.
• Created and delivered the initial training content for Experts to be able to run a pilot service.
• Launched the pilot service to select areas of London and the South East gathering data to help
support a formal launch.
• Attended client engagement meetings to provide consultancy and refine and agree technical
specifications and implementation deliverables.
• Acted as an escalation point for technical issues arising during Home Tech Expert visits providing
technical support, coaching and mentoring as necessary.
• Interviewed and selected candidates from the existing group of Experts to form a technical support
function within the business to provide ongoing support to the now 300+ experts across the country.
• Scoped out the technical requirements of both the Home Tech Expert role and the in-home services
to be offered when visiting customers.
• Created and delivered the initial training content for Experts to be able to run a pilot service.
• Launched the pilot service to select areas of London and the South East gathering data to help
support a formal launch.
• Attended client engagement meetings to provide consultancy and refine and agree technical
specifications and implementation deliverables.
• Acted as an escalation point for technical issues arising during Home Tech Expert visits providing
technical support, coaching and mentoring as necessary.
• Interviewed and selected candidates from the existing group of Experts to form a technical support
function within the business to provide ongoing support to the now 300+ experts across the country.
Coaching, Operations, Training, Mentoring, Content, Service, Implementation, Support
2017 - ?
freelance
PRINCIPLE CONSULTANT
NSC IT.
- Contractor
• Providing freelance IT support and consultancy to clients throughout the South East of England.
Network Infrastructure Full Stack System Administration Cloud Architecture 3rd Line Support
• Providing freelance IT support and consultancy to clients throughout the South East of England.
Network Infrastructure Full Stack System Administration Cloud Architecture 3rd Line Support
Administration, It support, Cloud, System administration, Network, Architecture, It, Support, Infrastructure
2014 - 2016
job
Infrastructure Specialist
TECHNICAL AUTHORITY.
This role involved implementation of complex and bespoke network solutions (e.g. Veeam Backup and DR), authoring documentation, creating and reviewing bespoke commissioning processes where
standard processes are not available (or not appropriate) and provision of technical steering and support to the implementation and service delivery teams.
standard processes are not available (or not appropriate) and provision of technical steering and support to the implementation and service delivery teams.
Service, Network, Implementation, Support, Infrastructure, Backup, Veeam, Processes, Service Delivery
2012 - 2014
job
SOLUTIONS ARCHITECT - Infrastructure Specialist
Multi Academy Trusts.
Worked with several Multi Academy Trusts providing high quality guidance and technical advice
through written and verbal means to influence and embed the ICT strategy of the Trust and its local
academies. This was typically cloud-led and facilitated through the emerging and evolving
technologies available from Google, Microsoft, and Amazon (e.g. G-Suite, Google Cloud Platform, Office 365, Azure, and AWS).
through written and verbal means to influence and embed the ICT strategy of the Trust and its local
academies. This was typically cloud-led and facilitated through the emerging and evolving
technologies available from Google, Microsoft, and Amazon (e.g. G-Suite, Google Cloud Platform, Office 365, Azure, and AWS).
AWS, Office 365, Azure, Cloud, Google cloud, Google Cloud Platform, Infrastructure, Amazon, Office, Google, LED
2008 - 2012
freelance
SENIOR SUPPORT CONSULTANT
unknown.
High Level Design - Working closely with the bid response team using PRINCE2 methodologies, I
produced high level technical infrastructure designs based on the requirements contained within the
tender. I liaised with the customer and 3rd party suppliers to ensure that successful integration of services such as CCTV, VoIP and Access Control systems were built into the new design.
• Onsite Implementation - Responsible for the Installation of large scale and often bespoke network
infrastructure within educational establishments. Installation of VMware/Hyper-V/SAN Solutions,
Server 2008/2012 Solutions, Layer 3 HP/Cisco/Juniper core switches, Cisco/Juniper/SmoothWall
Firewalls, Cisco/HP edge switches and Cisco Meraki/Fortinet Meru/Ruckus/Aruba wireless.
Responsible for a team of engineers while onsite including external partners and building contractors.
• Delivering Implementation training on new multi-vendor technologies (Microsoft, Citrix, Linux, Apple).
produced high level technical infrastructure designs based on the requirements contained within the
tender. I liaised with the customer and 3rd party suppliers to ensure that successful integration of services such as CCTV, VoIP and Access Control systems were built into the new design.
• Onsite Implementation - Responsible for the Installation of large scale and often bespoke network
infrastructure within educational establishments. Installation of VMware/Hyper-V/SAN Solutions,
Server 2008/2012 Solutions, Layer 3 HP/Cisco/Juniper core switches, Cisco/Juniper/SmoothWall
Firewalls, Cisco/HP edge switches and Cisco Meraki/Fortinet Meru/Ruckus/Aruba wireless.
Responsible for a team of engineers while onsite including external partners and building contractors.
• Delivering Implementation training on new multi-vendor technologies (Microsoft, Citrix, Linux, Apple).
Wireless, SAN, Fortinet, Server, Infrastructure, Support, Implementation, Hyper-V, Voip, Design, Citrix, Network, Integration, Cisco, VMware, Training, Prince2, Linux
2006 - 2008
freelance
SUPPORT CONSULTANT
unknown.
Install & Training - Implemented network & server solutions within an ITIL environment and provided
technical onsite training to school IT and management staff.
• Technical Troubleshooting - Provided a technical audit of existing network infrastructures producing
a detailed report based on the results.
Career Certifications & Achievements
- Cisco Certified Network Professional (CCNA/CCNP) - Routing & Switching
- Cisco Certified Network Professional (CCNA/CCNP) - Voice
- Cisco Certified Network Professional (CCNA/CCNP) - Security
- Cisco Certified Network Professional (CCNA/CCNP) - Wireless
Cisco ASA Specialist Firewall Security IOS Security Specialist VPN Specialist IPS Specialist
• Currently focused on DevOps Environments, Linux, Python, AWS/Azure, Network Automation, IaC
technical onsite training to school IT and management staff.
• Technical Troubleshooting - Provided a technical audit of existing network infrastructures producing
a detailed report based on the results.
Career Certifications & Achievements
- Cisco Certified Network Professional (CCNA/CCNP) - Routing & Switching
- Cisco Certified Network Professional (CCNA/CCNP) - Voice
- Cisco Certified Network Professional (CCNA/CCNP) - Security
- Cisco Certified Network Professional (CCNA/CCNP) - Wireless
Cisco ASA Specialist Firewall Security IOS Security Specialist VPN Specialist IPS Specialist
• Currently focused on DevOps Environments, Linux, Python, AWS/Azure, Network Automation, IaC
Automation, Audit, Server, Support, It, Security, Wireless, Network, CCNA, Firewall, Management, Python, Audit, Cisco, ITIL, Training, DevOps, Azure, AWS, IOS, Linux
My education
Richmond Upon Thames College
Secondary, N/a
Secondary, N/a
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