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Customer Service in Brazilian Portuguese

Noemi Ferreira , Osasco, Brazil


Experience

5 - 9 years

Skills

Customer service Administrative Assistant Data collection

I'm offering

I'm Brazilian, I speak native Portuguese and basic English.
I have 7 years of experience in Customer Service in Portuguese, English, and Spanish.
I'm able to work quickly and under pressure, proficient at dealing with award customers, answer customer tickets, emails, Facebook.
I know to handle with orders, claims, refunds and identify fraudulent orders.
Main activities:
Management of the Magento platform, sales, and operational quality; manage sales and billing reports, support customers and suppliers by email, chat and phone, order completion and negotiations; ensure all products on the site and their descriptions, receipt, control, and organization of the pieces for photo sessions.
Check all pages and products are well described and working, creating product lists during campaigns and payments.
Supervision of logistics processes; management and planning of warehouse operations; stocking separation and distribution of products traded and monitoring thereof; responsible for purchasing coordination of launch, implementation, and monitoring of e-commerce.
I have ability with agile CRM, gateways, acquirers, antifraud among others, also have experience with research, data entry, take photos of books, scanned photos, and other documents

Markets

United Kingdom

Links for more

Once you have created a company account and a job, you can access the profiles links.

Language

English
Good
Spanish
Good

Ready for

  Larger project
  Full time contractor

Available

Typically available right away

My resume

  Download resume



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