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Digital Content | Project Coordinator
Rosanna Tillott
,
London, United Kingdom
Experience
Other titles
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I'm offering
Digital native with 10 years' experience working in the media and advertising sectors. Now working as a Digital Project Manager, co-coordinating the work output of a web content team to meet clients' ever-changing digital needs.
I have experience in a variety of roles which have included launching a flagship product across the world, managing a PR crisis, improving brands' digital presence. Worked across a multitude of business sectors - FMCG, automotive, fashion, technology and luxury goods. Both in-house with clients or within an agency.
Currently studying a PRINCE2 Project Management Foundation course.
I have experience in a variety of roles which have included launching a flagship product across the world, managing a PR crisis, improving brands' digital presence. Worked across a multitude of business sectors - FMCG, automotive, fashion, technology and luxury goods. Both in-house with clients or within an agency.
Currently studying a PRINCE2 Project Management Foundation course.
Markets
United Kingdom
Links for more
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Language
English
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2017 - ?
job
Web Content Coordinator
Cheil.
Work closely with Samsung to manage content across their European sites. Coordinating the work output of a web content team. Involving briefing, assigning and managing tasks on JIRA, checking work in preview before it goes live.
Previously delivered six flagship launches across Europe in a clean room abroad. The latest – successfully coordinated the Galaxy Note 10 across 32 European websites within 5 minutes of the unveiling. This included overseeing some of the 24,000 changes made to the website for the launch.
Other tasks include problem-solving issues, streamlining processes and tasks, liaising with local account managers across Europe and ensuring that local markets adhere to brand guidelines to provide consistency across the region. Provide induction and training for new team members.
Previously delivered six flagship launches across Europe in a clean room abroad. The latest – successfully coordinated the Galaxy Note 10 across 32 European websites within 5 minutes of the unveiling. This included overseeing some of the 24,000 changes made to the website for the launch.
Other tasks include problem-solving issues, streamlining processes and tasks, liaising with local account managers across Europe and ensuring that local markets adhere to brand guidelines to provide consistency across the region. Provide induction and training for new team members.
Project coordination, Project Management, Content Management, Resource management, Website Optimization, Production of website, Web development, Jira, Agile project management
2016 - 2016
job
Social Media Manager
Roast.
Responsible for delivering clients’ social strategy, planning, reporting, engaging with clients’ audiences, social paid media, as well as working directly with graphic designers and developers. Also responsible for managing finance and implementing new processes and tools, such as internal and external sign off and social management, publishing and marketing intelligence tools.
Social Media Marketing, Social media management, Reporting, Financial Management, Social media ads, Twitter advertisement, Influencer marketing
2016 - 2016
freelance
Content Uploader
Virgin Management.
Responsible for the migration of Virgin Management's internal website from Wordpress to Drupal CMS.
Successfully transferred content from the old to the new site in a two week period; updated the client with progress, and identified any bugs along the way.
Successfully transferred content from the old to the new site in a two week period; updated the client with progress, and identified any bugs along the way.
Wordpress, CMS, Drupal, Management, Content, Website, Migration, Project Management
2015 - 2016
freelance
Social Media Manager
Jigsaw.
Directed the Jigsaw Group’s social media presence across womenswear and menswear, USA, Australia, and The Shop At Bluebird.
Identified newsworthy stories internally and externally to create engaging social content. Reported on social strategy, giving weekly insights into consumer growth and revenue attributed from social media activity. Worked with the Editor in Chief to ensure that my social strategy supported the overall objectives of the wider content strategy. Worked with the graphics and creative team to deliver the overall look and feel. Assisted the editorial team in optimizing blog posts for SEO.
In charge of budgeting and spending for the social media team. Motivated and trained up a social media assistant to assist in the day-to-day running of the accounts.
Identified newsworthy stories internally and externally to create engaging social content. Reported on social strategy, giving weekly insights into consumer growth and revenue attributed from social media activity. Worked with the Editor in Chief to ensure that my social strategy supported the overall objectives of the wider content strategy. Worked with the graphics and creative team to deliver the overall look and feel. Assisted the editorial team in optimizing blog posts for SEO.
In charge of budgeting and spending for the social media team. Motivated and trained up a social media assistant to assist in the day-to-day running of the accounts.
Social media management, Social media copywriting, Social Media, Advertising on social media, Twitter advertisement, Digital and social campaigns, Instagram, Twitter, Facebook, Facebook content, Tone-of-voice, Social media ads
2015 - 2015
freelance
Community Manager
BBH.
Contracted by BBH Live to help with Audi UK's social accounts.
Worked in unison with Audi's Customer Service team to ensure queries were answered in an effective and timely manner. Audi were shortlisted for a 'Best Social Customer Care' award by CSM awards whilst I was on the account. Responsible for monitoring and reacting to online conversations, as well as scheduling and writing content. Worked with graphic designers to produce innovate and captivating images and GIFs.
Collaborated and developed Audi's content offering alongside highlighting relevant opportunities for the brand gained from social listening and community insights.
Worked in unison with Audi's Customer Service team to ensure queries were answered in an effective and timely manner. Audi were shortlisted for a 'Best Social Customer Care' award by CSM awards whilst I was on the account. Responsible for monitoring and reacting to online conversations, as well as scheduling and writing content. Worked with graphic designers to produce innovate and captivating images and GIFs.
Collaborated and developed Audi's content offering alongside highlighting relevant opportunities for the brand gained from social listening and community insights.
Writing, Customer service, Content, Service, Monitoring, Community, Online, CSM, Manager, Social
2014 - 2014
freelance
Community Manager
FCB Inferno.
On boarded new client BMW and set up processes for content planning, posting guidelines and reporting. Enabled the smooth transition of software providers for analytics, social monitoring and posting. Reported daily to BMW’s Social Media Manager to ensure BMW UK were reacting to online conversations in the best way. Presented content to the client, explaining the strategy behind it. Ensured all BMW's company activity was encompass through social by building relationships with a number of key stakeholders in press, product, events and marketing departments. Covered key BMW invested motor events e.g. Goodwood Revival - live tweeting to encourage attendees to come to BMW's stand.
Social Media, Marketing, Analytics, Content, It, Monitoring, Community, Software, Online, UP, Manager, Processes, Social
2012 - 2014
job
Social Media Executive
Zenith Optimedia.
Led the development of Newcast’s community management offering; produced strategy documents for tone of voice and crisis management. Ran a number of clients’ social media accounts for Echo Falls, Banrock Station, Dermalex, Finish and Toyota Aygo. Also managed seeding campaigns and project managed an online partnership between Mumsnet, Aviva and a charity which received a silver Digital Impact Award for 'Best use of Digital to aid a CR campaign' in 2013.
Social Media, Management, Crisis management, Community, Campaign, Online, Social, Event coordination, Social media copywriting, Facebook content, Instagram, Influencer marketing
2012 - 2012
freelance
Community Manager
Jam @ Engine.
Brought in as freelance cover.
Community managed a number of different profiles on Facebook, Twitter and Google+ for Samsung, Windows Phone UK, Next, Wickes and Odeon Ireland.
Community managed a number of different profiles on Facebook, Twitter and Google+ for Samsung, Windows Phone UK, Next, Wickes and Odeon Ireland.
Facebook, Windows, Twitter, Community, Google, Manager
2012 - 2012
freelance
Community Manager
Candi.
Community managed Morrisons Facebook and Twitter accounts. Responsible for scheduling posts and dealing with customer complaints and queries, as well as putting crisis management skills into action when the client had to cancel a festival due to bad weather.
Facebook, Management, Twitter, Crisis management, Festival, Community, Manager
2012 - 2012
freelance
International Blogger Relations Executive
Unruly Media.
Worked on a couple of multi-territory video advertising campaigns for Samsung and Tudor Watches. This involved developing commercial relationships with website owners and bloggers, negotiating and coordinating video and editorial placements.
Advertising, Video, Blogger, Website, International
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