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Digital Content Manager
Joy Hooper
,
Stockport, United Kingdom
Experience
Other titles
Skills
I'm offering
Experienced at leading digital projects in the education, cultural and business sector, with a proven track record of successfully meeting new challenges. Advocate for the use of digital technologies to personalise and engage communities. Confident presenter and people person, who likes to make a difference.
Markets
United Kingdom
Links for more
Once you have created a company account and a job, you can access the profiles links.
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2018 - ?
job
Skills Coach, Project Management
QA Ltd.
Supporting apprentices from their initial induction to the successful completion of their Level 4 Associate Project Management End Point Assessment (EPA). Two-thirds of my learners have achieved a merit or distinction.
APM Project Management Qualification, Professional Scrum Master 1 Certificate and AgileSHIFT certificate (2019).
APM Project Management Qualification, Professional Scrum Master 1 Certificate and AgileSHIFT certificate (2019).
Management, Coach, Assessment, Project Management, Communication, Mentoring, Career coaching
2016 - 2018
freelance
Freelance Digital Project Manager
self-employed.
Researching and writing content for a range of small to medium sized organisations. Proficient at usability testing, report writing and using content management systems, including WordPress. Completed briefs for Stockport Council (content development), Flow Associates (eportfolio evaluation), Manchester Art Gallery (usability testing) and Tatton Park (website audit).
Wordpress, Writing, Project Manager, Content Management, Audit, Usability, Management, Content Development, Content, Website, Usability & UX, Testing, Development, Audit, Manager
2014 - 2016
job
Project Manager
JISC.
• Led the re-launch of a new skills service to support hairdressing practitioners (June 2016)
• Undertook research into gaps in content provision and developed a business case for a new skills service, which was approved by Jisc management
• Developed and implemented a marketing plan for the re-launch of this service
• Led the FELTAG Content Working Group and presented at OER15-16 and Digifest
• Authored a framework for evaluating quality digital content, in consultation with Jisc colleagues. This framework is now used by the directorate and supports existing procurement processes
• Managed a research and development project, which aggregated numerous Jisc content services into one portal. Findings from this work informed the future direction of several Jisc services
• Implemented a series of eight webinars for internal staff at Jisc (60+ participants). The aim was to build awareness of Jisc's current service offering and to promote the sharing of key messages.
• Undertook research into gaps in content provision and developed a business case for a new skills service, which was approved by Jisc management
• Developed and implemented a marketing plan for the re-launch of this service
• Led the FELTAG Content Working Group and presented at OER15-16 and Digifest
• Authored a framework for evaluating quality digital content, in consultation with Jisc colleagues. This framework is now used by the directorate and supports existing procurement processes
• Managed a research and development project, which aggregated numerous Jisc content services into one portal. Findings from this work informed the future direction of several Jisc services
• Implemented a series of eight webinars for internal staff at Jisc (60+ participants). The aim was to build awareness of Jisc's current service offering and to promote the sharing of key messages.
Marketing, Project Manager, Research, Procurement, Management, Content, Service, Business Case, Support, Development, Direction, Framework, Portal, Manager, LED, Processes
2013 - 2014
job
Jorum Project Officer
Mimas, University of Manchester.
Two 3-month contracts. Undertook an audit of Jisc digital content services hosted by the Jisc Jorum service. This work helped to inform strategic decisions around Jisc's future digital offering. Responsible for planning and implementing a marketing campaign to promote 'Jorum Powered'; a new personalised online content service for the Higher Education sector.
Marketing, Contracts, Audit, Content, Service, Campaign, Audit, Online, Contracts
2010 - 2012
job
Online Community Moderator
Dots (Research) Ltd.
Developed and facilitated online communities including Mothercare, QVC and The Cooperative to gain customer insights for market research purposes.
Research, Market research, Community, Online
2009 - 2011
freelance
Consultant
The Open University.
Authored and reviewed nine HE Level 7 professional development (eLearning) courses and case studies for primary and secondary teachers.
Development
2001 - 2007
job
Programme Manager
New Zealand Ministry of Education.
Responsible for providing schools (2700) with access to quality digital content, raising awareness and supporting practitioners to use this content
Digistore is content repository and professional development service for primary and secondary schools, http://digistore.tki.org.nz
• Worked with curriculum experts to promote and commission digital content and services
• Developed a series of professional development resources including, 'Digistories' - a resource containing four video stories about teachers successfully using digital resources. These stories were later repurposed, targeting a range of audiences and shared through a variety of communication channels
Digistore is content repository and professional development service for primary and secondary schools, http://digistore.tki.org.nz
• Worked with curriculum experts to promote and commission digital content and services
• Developed a series of professional development resources including, 'Digistories' - a resource containing four video stories about teachers successfully using digital resources. These stories were later repurposed, targeting a range of audiences and shared through a variety of communication channels
Content, Manager
1996 - 2000
job
Project Director & Technology Adviser
Victoria University.
Led a team of four advisers, introducing teachers to Technology in the New Zealand Curriculum (100 schools). A 'train the trainer' model was used, supported by regional and school-wide workshops.
Prior to this role, I worked as a primary and nursery school teacher in the NZ and the UK.
Prior to this role, I worked as a primary and nursery school teacher in the NZ and the UK.
Technology, Workshops, LED
My education
2009
-
2012
Leicester University
Masters, Digital Heritage
Masters, Digital Heritage
2000
Universal College of Learning
Postgraduate diploma, Digital Communication
Postgraduate diploma, Digital Communication
?
-
1989
Massey University
Bachelors, Education
Bachelors, Education
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