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Experienced IT Professional
Steve Colwill
,
Cheltenham, United Kingdom
Experience
Other titles
Skills
I'm offering
Experienced IT support professional, works to PRINCE2 and ITIL standards, with over 15 years of extensive technical skills & experience, developed in challenging IT environments, with primary focus on Microsoft Windows Server, virtualisation & cloud based technologies.
Markets
United States
(Remote
only)
United Kingdom
Links for more
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Language
English
Fluently
Ready for
Ongoing relation / part-time
Available
My experience
2018 - ?
job
IT Manager
unknown.
Key Achievements:
- Migration of legacy Microsoft Exchange environment to Office 365
- Completion of ISO 27001 & Cyber Essentials accreditations.
- Administration, support & upgrade of Microsoft Dynamics 365 CRM system.
- Upgrade of Audio-Visual solutions using Skype for Business & Microsoft
Teams
- Introduction of Digital Signage system across multiple offices
- Support & maintenance of Mitel VOIP telephony platform.
- Formulation & implementation of IT roadmap including effective supplier
management.
- Migration of legacy Microsoft Exchange environment to Office 365
- Completion of ISO 27001 & Cyber Essentials accreditations.
- Administration, support & upgrade of Microsoft Dynamics 365 CRM system.
- Upgrade of Audio-Visual solutions using Skype for Business & Microsoft
Teams
- Introduction of Digital Signage system across multiple offices
- Support & maintenance of Mitel VOIP telephony platform.
- Formulation & implementation of IT roadmap including effective supplier
management.
Administration, CRM, Office 365, Exchange, Management, Dynamics 365, Audio, Voip, It, Implementation, Support, ISO 27001, Office, Skype for business, Formulation, Manager
2014 - 2018
job
IT Manager
Dean Close School.
• Key responsibilities:
o Management of IT delivery across 4 schools to support approximately 600
staff & 1500 pupils over 3 sites.
o Provide line-management, development & technical direction to IT support
team including helpdesk, 2nd line, data management & print room functions.
o Project management lead on all new system installations.
o Full financial responsibility for IT capital & revenue budget.
o Provide technical IT vision and strategy with regular communication to senior
management team.
• Key achievements:
o Upgrade of managed switch & wireless network infrastructure across entire
campus.
o Rollout of VOIP digital telephony system.
o Installation & configuration of network management & helpdesk system.
o Migration of legacy server estate to Windows server 2012 hosted on VMware
vSphere
o Upgrade and replacement of firewall & internet filtering systems including
Cyber Essentials Certification.
o Management of IT delivery across 4 schools to support approximately 600
staff & 1500 pupils over 3 sites.
o Provide line-management, development & technical direction to IT support
team including helpdesk, 2nd line, data management & print room functions.
o Project management lead on all new system installations.
o Full financial responsibility for IT capital & revenue budget.
o Provide technical IT vision and strategy with regular communication to senior
management team.
• Key achievements:
o Upgrade of managed switch & wireless network infrastructure across entire
campus.
o Rollout of VOIP digital telephony system.
o Installation & configuration of network management & helpdesk system.
o Migration of legacy server estate to Windows server 2012 hosted on VMware
vSphere
o Upgrade and replacement of firewall & internet filtering systems including
Cyber Essentials Certification.
Network, Manager, Direction, Server, Internet, Development, Infrastructure, Support, It, Voip, Wireless, Project Management, Firewall, Windows, Windows server, Management, Print, Data management, VMware, Budget, It support
2010 - 2014
job
IT Systems Manager
Cleeve School.
Key responsibilities:
o Specification, installation and maintenance of all IT related systems
(including telephony, reprographics & data security) to support both Teaching
and Learning, and Business Administration.
o Provide line-management, development & technical direction to IT team
including 1st, 2nd, 3rd line, web development & reprographics functions.
o Provide & manage IT Support Service to Partner Primary Schools.
o Full financial responsibility for IT capital & revenue budget
o Formulation & reporting of IT Strategy to Governing committee.
o IT Supplier & Contract management, and all IT stakeholder engagements with the senior management team.
• Key achievements:
o Microsoft Exchange 2010 mailbox migration for over 200 users.
o Design, implementation and configuration of replacement SAN disk system.
o Hardware & software upgrade of VMware ESX virtual server environment.
o Migration of server estate to Windows server 2008 & Windows server 2012.
o Specification & implementation of Managed Print Service.
o Specification, installation and maintenance of all IT related systems
(including telephony, reprographics & data security) to support both Teaching
and Learning, and Business Administration.
o Provide line-management, development & technical direction to IT team
including 1st, 2nd, 3rd line, web development & reprographics functions.
o Provide & manage IT Support Service to Partner Primary Schools.
o Full financial responsibility for IT capital & revenue budget
o Formulation & reporting of IT Strategy to Governing committee.
o IT Supplier & Contract management, and all IT stakeholder engagements with the senior management team.
• Key achievements:
o Microsoft Exchange 2010 mailbox migration for over 200 users.
o Design, implementation and configuration of replacement SAN disk system.
o Hardware & software upgrade of VMware ESX virtual server environment.
o Migration of server estate to Windows server 2008 & Windows server 2012.
o Specification & implementation of Managed Print Service.
Security, Manager, Formulation, SAN, Direction, Server, Web, Software, Development, Hardware, Support, Implementation, It, Design, Service, Contract management, Windows, Windows server, Management, Print, Teaching, VMware, Exchange, Budget, It support, Administration
1999 - 2002
job
IT Support Technician
Group 4.
It support, It, Support
My education
1989
-
1993
Keele University
Bachelors, Economics & Geography
Bachelors, Economics & Geography
1984
-
1989
n/a
Secondary, N/a
Secondary, N/a
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