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Telesales consultant
Yousouf Moossa
,
Londo, United Kingdom
Experience
Other titles
Skills
I'm offering
Freelance telesales consultant 25 years sales and management experience London based
Markets
United Kingdom
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2019 - 2019
job
tenacious and patient.A Strong leader
ICON PHOTO GROUP.
An Excellent communicator, persuasive, tenacious and patient.A Strong leader with an open and direct style, one who practices collaborative management and team building. Excellent organisational skills, able to accomplish detailed tasks, delegate accordingly, and ready to initiate follow-up with staff. Determined, innovative and flexible, with a strong work ethic. A person having a sense of urgency and a willingness to make tough decisions. Well-rounded business executive that can assist in the company's growth and development
ICON PHOTO GROUP
Jan 2019- Dec 2019
Telesales/ Booker
Booking aspiring Models for portfolio sales
ICON PHOTO GROUP
Jan 2019- Dec 2019
Telesales/ Booker
Booking aspiring Models for portfolio sales
Management, Sales, Growth, Development, Booking, UP, Booker
2018 - 2019
job
Telesales
Smooth You Town Spa.
Cold calling in excess of 200 plus calls daily, booking in prospects for beauty clinics.
Booking
2014 - 2017
job
Recruitment of internal staff
Ample Healthcare.
• Recruitment of medical and care personnel
• Business development
• Training
• Business development
• Training
Business development, Training, Recruitment, Development
2003 - 2013
job
Healthcare/Social Care Recruitment Business Director
Carewatch UK / Vista Social Care Ltd.
General Overview
Develop strategic objectives and operating plans to meet the profitability and growth objectives established for the business unit.Serves as a trusted advisor to clients gaining insight from them to continuously make improvements in services. Strives to achieve client loyalty and focuses on it as a key measurement of the business unit successCreates an environment of accountability for decisions and results, an openness to listen and discuss issues or ideas, and champion values by respecting and professionally leading others.Continuously recognises the importance of fostering quality strategic relationship with our Business partners, including but not limited to, local and regional representativesResponsible for 10 branches.
The role incorporated the following duties
:•Start up of Vista Social Care (specialising in qualified social workers currently 2 branches London and Edinburgh)
Management of all direct staff
•developed best practise hand books for all staff
•restructured management framework for greater efficiency
•Ensuring all service level agreements were met
.•Maintaining superior standards of customer care
.•Analysing competitor strategies
•Developing and motivating management team through in house training programmes
•Monitoring performance to ensure that group targets were met (all branches to be on budget).
•Group budgets
.•Providing both short and long term forecasts for growth and profit
.•Increasing market share from existing clients across the group.
Develop strategic objectives and operating plans to meet the profitability and growth objectives established for the business unit.Serves as a trusted advisor to clients gaining insight from them to continuously make improvements in services. Strives to achieve client loyalty and focuses on it as a key measurement of the business unit successCreates an environment of accountability for decisions and results, an openness to listen and discuss issues or ideas, and champion values by respecting and professionally leading others.Continuously recognises the importance of fostering quality strategic relationship with our Business partners, including but not limited to, local and regional representativesResponsible for 10 branches.
The role incorporated the following duties
:•Start up of Vista Social Care (specialising in qualified social workers currently 2 branches London and Edinburgh)
Management of all direct staff
•developed best practise hand books for all staff
•restructured management framework for greater efficiency
•Ensuring all service level agreements were met
.•Maintaining superior standards of customer care
.•Analysing competitor strategies
•Developing and motivating management team through in house training programmes
•Monitoring performance to ensure that group targets were met (all branches to be on budget).
•Group budgets
.•Providing both short and long term forecasts for growth and profit
.•Increasing market share from existing clients across the group.
Budget, Training, Management, Service, Recruitment, It, Growth, Monitoring, Trusted Advisor, Framework, UP, Social
1996 - 2003
job
customer care
Universal Marketing Concepts Ltd IT Recruitment and Consultancy Services.
(start up)Business DirectorResponsible for a team of 9 consultants dealing with both permanent and temporary vacancies and also for the coordination of more than twenty specialised contractors seconded to Blue Chip companies.The role incorporated the following duties:•Independently building client base through cold calling and on site presentations
.•Increasing market share from existing clients
.•Ensuring all service level agreements was achieved
.•Maintaining superior standards of customer care
.•Analysing competitor strategies
•Developing and motivating sales team through in house training programmes
•Monitoring performance to ensure that targets were met
.•Controlling Company budget
.•Providing both short and long term forecasts for growth and profit
.•Servicing major National accounts.
.•Increasing market share from existing clients
.•Ensuring all service level agreements was achieved
.•Maintaining superior standards of customer care
.•Analysing competitor strategies
•Developing and motivating sales team through in house training programmes
•Monitoring performance to ensure that targets were met
.•Controlling Company budget
.•Providing both short and long term forecasts for growth and profit
.•Servicing major National accounts.
Budget, Training, Controlling, Sales, Service, Growth, Monitoring, UP
1994 - 1995
job
International Property CompanySales Manager
J.A.T Vacations.
•Recruitment and training of sales and marketing staff
.•Devising promotional campaigns to increase business from Eastern Europe and France. •Negotiating corporate hospitality packages and holiday property purchases for banks and Other financial institutions.
.•Devising promotional campaigns to increase business from Eastern Europe and France. •Negotiating corporate hospitality packages and holiday property purchases for banks and Other financial institutions.
Marketing, Training, Sales, Recruitment, International, Manager
1992 - 1993
job
Duties
Holiday Ownership Exchange.
Holiday Property CompanySales Consultant/Sales Manager/Recruitment and Training Manager•After successful period in sales Yousef was promoted to a managerial position. Duties included motivation, discipline and organisation of the sales team, back end negotiation and credit control.
Training, Sales, Recruitment, Motivation, Organization, Manager
1987 - 1992
job
British TelecomCommercial Officer Yousef
unknown.
was responsible for the management of customer accounts. This involved implementing strategies for increasing awareness of new products alongside maintaining an efficient credit control system.
Management
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