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Virtual assistant giving you the power to do more
Janice High
,
Halesowen, United Kingdom
Experience
Skills
I'm offering
I am a virtual assistant with over 20 years experience in business and administration coupled with extensive experience at senior management, Director and Board level with a Certificate of Higher Education (CertHE) in Business and Management.
Organised and methodical with an attention to detail whilst embracing the need for diversity and change. Enthusiastic and a 'can do' attitude used hand in hand with logic and influence to produce insightful solutions and positive outcomes.
Organised and methodical with an attention to detail whilst embracing the need for diversity and change. Enthusiastic and a 'can do' attitude used hand in hand with logic and influence to produce insightful solutions and positive outcomes.
Markets
United Kingdom
Links for more
Once you have created a company account and a job, you can access the profiles links.
Language
English
Fluently
Ready for
Ongoing relation / part-time
Available
My experience
2019 - ?
job
Director
Hightty - Virtual Assistant Services.
2019 - 2019
job
Governance Assistant
Midlands Air Ambulance Charity.
Collate papers, distribute meeting minutes, rolling actions and meeting planning documents. Work closely with Trustees and Directors in relation to papers and updates.
2019 - 2019
job
Interim Governance Manager
Gambling Commission.
• Collate papers, distribute weekly Executive Group minutes, rolling actions and forward look. Worked closely with Executive Directors in relation to papers and updates. Attend weekly Executive Group meetings, recording minutes and action points.
• Monitor consumer complaints inbox, analyse, and respond accordingly. Escalate complaints, where necessary, in line with GC policy, liaising with all parties accordingly.
• Arrange regulatory and license hearings, liaising with interested parties including commissioners, solicitors, consumers and in-house legal advisers.
• Provide background information for panel hearings, being liaison between directors, in-house legal team and the consumer, providing updates where appropriate and final decision notices when necessary.
• Monitor consumer complaints inbox, analyse, and respond accordingly. Escalate complaints, where necessary, in line with GC policy, liaising with all parties accordingly.
• Arrange regulatory and license hearings, liaising with interested parties including commissioners, solicitors, consumers and in-house legal advisers.
• Provide background information for panel hearings, being liaison between directors, in-house legal team and the consumer, providing updates where appropriate and final decision notices when necessary.
Regulatory, Interim, Manager
2017 - 2019
job
Personal Assistant to Head of Tax and VAT
BDO LLP.
• Co-ordinated executive diaries, travel arrangements, meetings, communications and related personal tasks. Ensuring inbox and calendars were well-ordered and up to date.
• Composed business correspondence for internal and external audiences.
• Planned and executed social functions for clients and alumni.
• Forged strong working relationships by being open to criticism and rapidly integrating feedback to optimise performance.
• Developed expertise in responding to ad-hoc queries and prioritising work for team.
• Composed business correspondence for internal and external audiences.
• Planned and executed social functions for clients and alumni.
• Forged strong working relationships by being open to criticism and rapidly integrating feedback to optimise performance.
• Developed expertise in responding to ad-hoc queries and prioritising work for team.
Personal assistant, UP, Social
2012 - 2017
job
Senior Secretary • Lambert Smith Hampton
ES Group Ltd.
• Worked closely with a high profile client to resolve instruction queries.
• Planned and executed an improved filing system across the office.
• Ensured that the email inbox and calendars were well-ordered and up to date.
• Liaison with stationary suppliers, purchasing and solving invoice queries.
• Recording staff absences and holidays in line with company policy.
• Assisting with selection and interview processes, ensuring adequate administration cover at all times.
Other Roles I have held during my career
Secretary • Redhill Rescue Solutions
Leisure Assistant • Birmingham City Council - Leisure Services
Personal Assistant • Deloitte
Personal Assistant • GVA Grimley LLP
PA / Audio Secretary • Wragge & Co
• Planned and executed an improved filing system across the office.
• Ensured that the email inbox and calendars were well-ordered and up to date.
• Liaison with stationary suppliers, purchasing and solving invoice queries.
• Recording staff absences and holidays in line with company policy.
• Assisting with selection and interview processes, ensuring adequate administration cover at all times.
Other Roles I have held during my career
Secretary • Redhill Rescue Solutions
Leisure Assistant • Birmingham City Council - Leisure Services
Personal Assistant • Deloitte
Personal Assistant • GVA Grimley LLP
PA / Audio Secretary • Wragge & Co
Administration, Personal assistant, Interview, Audio, Office, Processes, UP, ON
My education
Open University
Bachelors, Business and Management
Bachelors, Business and Management
Essex University Online
Certification, N/a
Certification, N/a
St Phillips 6th Form College
N/a, N/a
N/a, N/a
Hillcrest Girls School
Secondary, English and Maths
Secondary, English and Maths
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