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Experienced Admin and Business Support Professional
Rachel Stephanie Waller
,
ellesmere port, United Kingdom
Experience
Other titles
Skills
I'm offering
My background is in office administration with a focus on accounts support, data entry, research, analysis, and reporting. When working I strive to not only achieve my targets but to exceed them, giving my clients second to none treatment with whatever they send my way. An honest, dedicated, and self-motivated person offering 10 years expertise in:
· Data entry
· Data analysis
· Research
· Virtual assistant work
· General administration
· Accounts Receivable
· Data entry
· Data analysis
· Research
· Virtual assistant work
· General administration
· Accounts Receivable
Markets
United Kingdom
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2019 - 2019
job
Internal Central Support Administration Assistant
NHS Supply Chain.
• Investigating invoice queries
• approving invoices for payment
• requesting credit notes
• liaising with buyers and accounts payable
• approving invoices for payment
• requesting credit notes
• liaising with buyers and accounts payable
Administration, Support
2018 - 2018
job
Accounts Admin Assistant
Park Group.
• Assisting the credit control team with keeping client accounts up to date
• Ensuring that client's orders are despatched on time
• Answering calls from client's and helping them with account queries
• Processing credit account applications
• Issuing refunds via cheque
• Banking client's cheques and cash
• Ensuring that client's orders are despatched on time
• Answering calls from client's and helping them with account queries
• Processing credit account applications
• Issuing refunds via cheque
• Banking client's cheques and cash
Banking, Processing, UP
2017 - 2018
job
Sales Administrator
Flexitallic.
• Processing orders for a manufacturing company on their bespoke system
• Processing card payments
• Purchasing none stock items when necessary to fulfil a customer's order
• Answering calls on a switchboard phone system
• Processing card payments
• Purchasing none stock items when necessary to fulfil a customer's order
• Answering calls on a switchboard phone system
Sales, Administrator, Processing
2017 - 2017
job
Accounts Administrator
Thyson Technology.
• Authorising invoices and payments on Sage 200 for in the busy accounts department of an industrial engineering company.
• Answering calls
• Organising paperwork and invoice
• Front desk reception
• Answering calls
• Organising paperwork and invoice
• Front desk reception
Engineering, Reception, Administrator
2016 - 2017
job
General admin duties
unknown.
Multiple temporary admin and reception roles (Melbourne) (Dec 2016-Mar 2017)
• Answering calls and greeting visitors
• Excel financial reports
• Word documents
• General admin duties
• Answering calls and greeting visitors
• Excel financial reports
• Word documents
• General admin duties
Excel, Word, Reception
2016 - 2016
temp
Temporary Receptionist
Southern Cross Care.
• Greeting residents and visitors to the retirement village or Head Office.
• Answering calls on a very busy switchboard.
• Organising incoming and outgoing mail.
• Stationary orders
• Maintaining an accurate resident's meals on wheels database.
• Logging resident maintenance issues with maintenance department.
• General admin and office duties.
• Answering calls on a very busy switchboard.
• Organising incoming and outgoing mail.
• Stationary orders
• Maintaining an accurate resident's meals on wheels database.
• Logging resident maintenance issues with maintenance department.
• General admin and office duties.
Receptionist, Database, Office
2014 - 2016
job
Customer Service Advisor
Cabfind.com.
• Receiving and investigating client complaints received via email, Sage CRM and over the phone.
• Liaising with national and international suppliers, and other departments to resolve issues raised by clients at times arranging for refunds and discounts.
• Responding to client's complaints via email in a detailed and professional manner.
• Weekly/Monthly MI reporting to clients.
• Data analysis of past booking and complaints to identify trends.
• General admin support for Account Managers and Directors.
• Training and delegation of work to junior colleagues.
• Liaising with national and international suppliers, and other departments to resolve issues raised by clients at times arranging for refunds and discounts.
• Responding to client's complaints via email in a detailed and professional manner.
• Weekly/Monthly MI reporting to clients.
• Data analysis of past booking and complaints to identify trends.
• General admin support for Account Managers and Directors.
• Training and delegation of work to junior colleagues.
Data Analysis, CRM, Training, Customer service, Service, Support, International, Booking
My education
Open University
MSc, Earth Science
MSc, Earth Science
Open University
BSc, Natural Science
BSc, Natural Science
University of Hull
Bachelors, Law
Bachelors, Law
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