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Experienced IT Professional who speaks plain English
Martin Riley
,
London, United Kingdom
Experience
Other titles
Skills
I'm offering
An IT Professional with a gift for using technology to solve problems in everyday situations and
demonstrated experience in using business software to make jobs easier and improve
productivity.
demonstrated experience in using business software to make jobs easier and improve
productivity.
Markets
United Kingdom
Links for more
Once you have created a company account and a job, you can access the profiles links.
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Available
My experience
2016 - ?
freelance
Freelance Business Technology Consultant
unknown.
● Social media training
● Social media management
● Web design
● Website management training
● IT Support
● Email marketing
● Social media management
● Web design
● Website management training
● IT Support
● Email marketing
Social Media, Marketing, Design, It support, Email marketing, Training, Social media management, Web design, Management, Website, Technology, It, Support, Web, Social
2019 - 2019
job
Technical Author
DAZN.
Creation and management of technical and procedural documentation. Experienced in:
● Agile Project Management
● JIRA
● Confluence
● Draw.io
● Github
● Microsoft Visio
● Microsoft Teams
● Agile Project Management
● JIRA
● Confluence
● Draw.io
● Github
● Microsoft Visio
● Microsoft Teams
Project Management, Jira, Agile, Management, Github, Visio, Confluence, Agile project management, Microsoft Teams
2018 - 2019
job
Technical Writer
OVH UK.
Writer of technical guides for dedicated servers, virtual servers, and various other cloud and hosted infrastructure products. Experienced in:
● Content Management Systems (CMS)
● Confluence
● Grav CMS
● JIRA
● Technical Documentation
● Technical Writing
● Web Content Writing
● Content Management Systems (CMS)
● Confluence
● Grav CMS
● JIRA
● Technical Documentation
● Technical Writing
● Web Content Writing
Web content, Writing, CMS, Jira, Cloud, Content Management, Management, Content, Confluence, Infrastructure, Technical documentation, Web, Technical journalism, Technical Writing
2004 - 2016
temp
Owner
Quantum Concepts.
● Commercial IT Support: Desktop Support and Remote IT Management for SMEs
● Residential IT Support: Provision of an IT Support call out service to private homes
● Web Design & Development: Design/development, hosting and maintenance of commercial websites
● Email marketing: Implementation of commercial email marketing campaigns to improve
customer engagement and increase sales
● Social Media Management: The management of social media accounts to increase
website traffic, improve brand recognition and customer engagement
● Office 365 administration: Partner of record for 3 companies, SharePoint management,
domain setup, email migration
● Residential IT Support: Provision of an IT Support call out service to private homes
● Web Design & Development: Design/development, hosting and maintenance of commercial websites
● Email marketing: Implementation of commercial email marketing campaigns to improve
customer engagement and increase sales
● Social Media Management: The management of social media accounts to increase
website traffic, improve brand recognition and customer engagement
● Office 365 administration: Partner of record for 3 companies, SharePoint management,
domain setup, email migration
It management, Social, Web, Office, Development, Implementation, Support, Hosting, It, Service, Website, Sales, Social Media, Management, Web design, SharePoint, Social media management, Websites, Office 365, Email marketing, It support, Administration, Design, Marketing
2015 - 2016
job
IT Support Engineer
Allied Technical Services ltd.
● Small business IT support
● Education IT support (primary schools)
● Customer services
● IT helpdesk
● 1st and 2nd line support
● On-site desktop support
● Server support/administration
● Backup management (Veeam, Symantec Backup Exec)
● Hardware maintenance/upgrades
● Build, configuration and deployment of PCs
● Operating System deployment (WDS, Acronis)
2
● Software/hardware installations
● Installation and maintenance of AV equipment
● Fault diagnosis and repair
● Software license administration
● Office 365 administration
● Deploying software to multiple iPads
● Education IT support (primary schools)
● Customer services
● IT helpdesk
● 1st and 2nd line support
● On-site desktop support
● Server support/administration
● Backup management (Veeam, Symantec Backup Exec)
● Hardware maintenance/upgrades
● Build, configuration and deployment of PCs
● Operating System deployment (WDS, Acronis)
2
● Software/hardware installations
● Installation and maintenance of AV equipment
● Fault diagnosis and repair
● Software license administration
● Office 365 administration
● Deploying software to multiple iPads
Administration, It support, Office 365, Deployment, Management, It, Support, Hardware, Backup, Office, Software, Server, Veeam
2003 - 2014
job
Applications Support & Systems Control Officer
Southwark Council.
● Stakeholder management
● Desktop and applications support (MS Office, Citrix XenApp, Business Objects)
● Managing user access to key in-house systems
● Collation and presentation of performance management data
● Purchasing of IT hardware and software
● Development of in-house software
● Database design and management
● Data analysis / Business Intelligence
● Desktop and applications support (MS Office, Citrix XenApp, Business Objects)
● Managing user access to key in-house systems
● Collation and presentation of performance management data
● Purchasing of IT hardware and software
● Development of in-house software
● Database design and management
● Data analysis / Business Intelligence
Design, Data Analysis, Business Intelligence, MS office, Database, Stakeholder Management, Performance Management, Database design, Management, Citrix, It, Support, Hardware, Development, Office, Software
My education
1993
-
1995
Lewisham College
Hndhncorequivalent, Computer Studies
Hndhncorequivalent, Computer Studies
1988
-
1993
Haberdashers Askes Hatcham College
Secondary, English
Secondary, English
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