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Well-rounded Wordpress Marketing & Social Media Support
Florence Otus
,
Surrey, United Kingdom
Experience
Other titles
Skills
I'm offering
To be able to share my enjoyment (and professionalism) with others in need WordPress, administrative and business support services is my aim! If that sounds like you, please continue reading to learn more... I am a hard working, self-motivated individual who always gets the job done - and even if it takes asking questions - gets it done right! After six years of working in various industries with many different duties (attaining many skills), and seven years as an Executive Virtual Assistant, I can guarantee accurate, high-quality work in a turnaround time of that discussed or less. Knowledgeable in the following applications: ...
Markets
United States
United Kingdom
France
Germany
Lithuania
Denmark
Norway
Sweden
Finland
Links for more
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Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2013 - ?
job
Operations Manager
unknown.
Operations Manger role over seeing a team of technicians & boutique salon stylists, over seeing all areas
including marketing, productivity, the thriving hair extensions business saw growth & steadily gained
recognition as a market leader in the field with customer experience a top priority, also managing social
media, website design development, coordinating staff & managing inventory, a very well rounded role
that gave great sense of achievement.
including marketing, productivity, the thriving hair extensions business saw growth & steadily gained
recognition as a market leader in the field with customer experience a top priority, also managing social
media, website design development, coordinating staff & managing inventory, a very well rounded role
that gave great sense of achievement.
Marketing, Design, Operations, Customer experience, Operations manager, Website, Growth, Development, Manager, Social
2010 - 2013
job
New Business Associate
Dow Jones & Company plc.
As a new business associate dedicated to the insight portfolio (media management products) my role was
vital, detail-oriented, order implementation and management & retention role. This is an analysis and client support role for a detail oriented individual with the capacity and desire to succeed in high growth
environment. I was responsible for the tactical day-to-day management of client campaigns as well as driving the strategic revenue growth for each account. This includes providing quality assurance,
implementing campaigns, pulling campaign placement reports and reviewing the status of campaigns in order to optimize their performance. Additionally, you'll troubleshoot and resolve product & delivery
issues, requiring you to handle clients with grace and confidence while working closely with account
management team(s) and internal departments.
Business Development Manager - Leonard's Property Management ltd
July 2007 - August 2010
Actively sourcing new business working with business partner to identify, develop and implement
relationship development opportunities to help generate business. Liaising with other department and managers, Setting appointments up & following up.Effectively gaining ability to deal with people at all
levels within organizations along with general public. Contacting clients & and matching clients to suitable non commercial properties & building and maintaining business relationships. Maximizing
opportunities to maintaining great service, conducting administrative activates, Organizing property
portfolio booking the necessary jobs for new tenancies; inventories, gas safety certificates.
Seeking client feedback on a regular basis for major transactions & cases and implementing
recommendations & acting as a point of contact for the client on all aspects of relationship management and service delivery.
Reason: I feel that as this was not a planned career move, I would like to find a position that represents the direction I would like to move in my career.
vital, detail-oriented, order implementation and management & retention role. This is an analysis and client support role for a detail oriented individual with the capacity and desire to succeed in high growth
environment. I was responsible for the tactical day-to-day management of client campaigns as well as driving the strategic revenue growth for each account. This includes providing quality assurance,
implementing campaigns, pulling campaign placement reports and reviewing the status of campaigns in order to optimize their performance. Additionally, you'll troubleshoot and resolve product & delivery
issues, requiring you to handle clients with grace and confidence while working closely with account
management team(s) and internal departments.
Business Development Manager - Leonard's Property Management ltd
July 2007 - August 2010
Actively sourcing new business working with business partner to identify, develop and implement
relationship development opportunities to help generate business. Liaising with other department and managers, Setting appointments up & following up.Effectively gaining ability to deal with people at all
levels within organizations along with general public. Contacting clients & and matching clients to suitable non commercial properties & building and maintaining business relationships. Maximizing
opportunities to maintaining great service, conducting administrative activates, Organizing property
portfolio booking the necessary jobs for new tenancies; inventories, gas safety certificates.
Seeking client feedback on a regular basis for major transactions & cases and implementing
recommendations & acting as a point of contact for the client on all aspects of relationship management and service delivery.
Reason: I feel that as this was not a planned career move, I would like to find a position that represents the direction I would like to move in my career.
Retention, Service Delivery, UP, Manager, Direction, Booking, Campaign, Business Partner, Safety, Detail, Business development, Development, Implementation, Support, Growth, Quality Assurance, Service, Sourcing, Management
2009 - 2010
job
Fleet and New Business Sales Executive B2B
Wuanderman Ford contact center.
Profiling and matching customers to current offers and models, proactively contacting clients to arrange
test drives, promoting the Ford Company to the prospective clients
Sense of pride at delivering good customer service and dealing with queries, gained ability to use CISCO
systems software Able to maximise opportunities e.g. Offer test drives
Reason for leaving: Position was an only for length of maternity cover.
test drives, promoting the Ford Company to the prospective clients
Sense of pride at delivering good customer service and dealing with queries, gained ability to use CISCO
systems software Able to maximise opportunities e.g. Offer test drives
Reason for leaving: Position was an only for length of maternity cover.
B2B, Cisco, Customer service, Test, Sales, Service, Software
2005 - 2008
job
Sales Representative
The Listening Company.
Role included proactively calling Potential clients, Sky Outbound and Inbound Acquisitions, (cold calling). As an above than average seller I attained extensive product knowledge of the telecoms and media industries. I sharpened my customer service and sales understanding. Systems Knowledge
Chordiant & E learning training.
Delivering excellence with each call, Resolving queries for clients through to resolution, effectively
closing Deals, Able to generate an interest and sell the brand, through therefore mentioned profiling and matching. Understands and Sky's brand values and utilizing them.Reason for leaving: Working hours where no longer suitable in conjunction with academic commitments.
Chordiant & E learning training.
Delivering excellence with each call, Resolving queries for clients through to resolution, effectively
closing Deals, Able to generate an interest and sell the brand, through therefore mentioned profiling and matching. Understands and Sky's brand values and utilizing them.Reason for leaving: Working hours where no longer suitable in conjunction with academic commitments.
Training, Customer service, Sales, Service
2004 - 2005
job
Data Entry Clerk
Accent Marketing & Research.
The role included inputting large number of data onto computer system. Coding and analyzing data,
scanning and photocopying data for permanent storage also organizing manual issue of correspondence to clients and filing a large number of questionnaires by reference number. Through this role I gained
essential values of team-working & implementing process.
Reason for leaving: Position was a temporary inline with the expansion of the congestion charging zone.
scanning and photocopying data for permanent storage also organizing manual issue of correspondence to clients and filing a large number of questionnaires by reference number. Through this role I gained
essential values of team-working & implementing process.
Reason for leaving: Position was a temporary inline with the expansion of the congestion charging zone.
Storage
My education
Kingston College
Secondary, Business and Finance
Secondary, Business and Finance
Teddington School
Secondary, Including Math (Minor in English)
Secondary, Including Math (Minor in English)
?
-
2011
London South Bank University
Hndhncorequivalent, Business studies
Hndhncorequivalent, Business studies
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