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jobs
IT Applications Manager/Senior Applications Specialist
Will Hopson-Hill
,
London, United Kingdom
Experience
Other titles
Skills
I'm offering
As a solutions-driven technology resource I have extensive experience working in fast-paced environments, delivering business-critical application services and projects, managing and working with senior stakeholders, building supplier relationships and leading cross-functional, global teams. With a strong and varied technical background I also have experience of a wide array of technologies across both applications and infrastructure. My excellent communication skills enable me to build strong relationships with business stakeholders, vendors and colleagues.
Markets
United Kingdom
Links for more
Once you have created a company account and a job, you can access the profiles links.
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2017 - 2019
job
Head of Applications - BI & Analytics
PageGroup.
* Led successful delivery of strategic financial and operational reporting and analytics solutions on Microsoft Azure data platform with Power BI front-end alongside global ERP rollout of NetSuite
* Designed and implemented target operating model for the global BI function through transformation programme
* Built an internal BI DevOps capability on Microsoft Azure data platform, working closely with vendor for services while training internal team to build expertise
* Defined and introduced best practice Agile and SCRUM processes into development team
* Driving continual service improvement through service KPIs to deliver highly available, business critical reporting and analytics service
* Recruited and retained key talent to build a high performing, global team
* Managed senior stakeholders to ensure global alignment on pipeline of change and prioritisation, giving visibility of future road-map
* Designed and implemented target operating model for the global BI function through transformation programme
* Built an internal BI DevOps capability on Microsoft Azure data platform, working closely with vendor for services while training internal team to build expertise
* Defined and introduced best practice Agile and SCRUM processes into development team
* Driving continual service improvement through service KPIs to deliver highly available, business critical reporting and analytics service
* Recruited and retained key talent to build a high performing, global team
* Managed senior stakeholders to ensure global alignment on pipeline of change and prioritisation, giving visibility of future road-map
Analytics, Processes, LED, Performing, Development, Transformation, Service, Scrum, Agile, Microsoft azure, ERP, Power BI, Training, DevOps, Azure, Management, Leadership, Team Leadership, Supplier management, Contract negotiation, Stakeholder Management
2016 - 2017
job
Portfolio Lead & Head of Delivery - BI & Analytics
PageGroup.
* Led the implementation of strategic data platform based on the Microsoft Azure data stack
* Engaged with senior stakeholders in the business regarding BI & Analytics systems and services
* Setup Portfolio-level steering and change control processes
* Engaged with senior stakeholders in the business regarding BI & Analytics systems and services
* Setup Portfolio-level steering and change control processes
Azure, Microsoft azure, Analytics, Implementation, LED, Processes, Team Leadership, Leadership, Management, Supplier management, Stakeholder Management, Power BI, DevOps, Agile
2015 - 2016
job
Head of Application Services - UK & RoW
PageGroup.
* Developed a well-structured and high performing app support and development capability to provide quality and stable levels of support
* Achieved high levels of vendor support, ensuring SLAs were adhered to and effectively managed supplier relationship
* Ensured agreed outcomes were delivered on time, within budget and to the expected standards
* Implemented and operated a process of planned, continuous improvement in the quality, efficiency and effectiveness of service provision
* Achieved high levels of vendor support, ensuring SLAs were adhered to and effectively managed supplier relationship
* Ensured agreed outcomes were delivered on time, within budget and to the expected standards
* Implemented and operated a process of planned, continuous improvement in the quality, efficiency and effectiveness of service provision
Budget, Continuous improvement, Service, Support, Development, App, Performing, Management, Team management, Leadership, Stakeholder Management, Web applications, Supplier management
2014 - 2015
job
Senior Application Engineer
PageGroup.
* Third-line support lead for business-critical applications
* Technical lead on projects to deploy new and upgrade existing systems in line with technology roadmap
* Technical lead on projects to deploy new and upgrade existing systems in line with technology roadmap
Technology, Support, Solution architecture, Web applications, Project Management, Technical project management
2013 - 2014
job
Corporate Applications Manager
Queen Mary, University of London.
* Led and developed a team of technical analysts supporting business critical applications
* Managed stakeholders across the business and external suppliers to negotiate and agree
key support and project deliverables for core applications
* Led on product road maps for business applications in terms of future developments,
upgrades and new systems to complement existing ones
* Technical lead and project manager for data centre migrations of core applications
* Managed stakeholders across the business and external suppliers to negotiate and agree
key support and project deliverables for core applications
* Led on product road maps for business applications in terms of future developments,
upgrades and new systems to complement existing ones
* Technical lead and project manager for data centre migrations of core applications
Project Manager, Support, Tech lead, LED, Manager, Team Leadership, Leadership, Project Management, Management, Change management, Web applications, Stakeholder Management, Supplier management
2012 - 2013
job
Senior Application Analyst
Queen Mary, University of London.
* Took on senior role within applications team, providing third line support for applications along with projects to roll-out new systems to benefit the business
* Systems Administration for Windows and Linux estate
* ITIL Change and Knowledge Manager for Applications team
* Systems Administration for Windows and Linux estate
* ITIL Change and Knowledge Manager for Applications team
Linux, Administration, ITIL, Windows, Support, Analyst, Manager
2011 - 2012
job
IT Support Executive
The Engine Group Limited.
It support, It, Support
2010 - 2011
job
IT Support Manager
The National Gallery.
It support, It, Support, Manager
2008 - 2010
job
IT Support Officer
The National Gallery.
It support, It, Support
My education
2004
-
2008
University of Bath
BSc (Hons), Computer Science
BSc (Hons), Computer Science
1996
-
2003
Colyton Grammar School
A-Levels and GCSEs, N/A
A-Levels and GCSEs, N/A
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