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jobs
Business Analyst
Luke Ferguson
,
BIRMINGHAM, United Kingdom
Experience
Other titles
Skills
I'm offering
Business Analyst
Markets
United Kingdom
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2018 - 2019
temp
Contract BA
SMNL Limited.
PHONE Working for a leading home furnishings retailer overseeing data, process and people
07581 190 489 changes supporting several programmes of work within the organisations Supply Chain
EMAIL • Engaging with stakeholders at all levels to ensure requirements were captured and luke@smnl.co.uk communicated accurately both within the project team and to third party
developers.
WEBSITE • Co-Ordinating SAP Data migration for 200+ vendors, 250,000+ products and over
linkedin.com/in/luke- ferguson- 15 million stock and price records - ensuring that all necessary functional and non-
24788670 functional requirements were achieved.
• Designing and delivering new processes to support the new data model.
07581 190 489 changes supporting several programmes of work within the organisations Supply Chain
EMAIL • Engaging with stakeholders at all levels to ensure requirements were captured and luke@smnl.co.uk communicated accurately both within the project team and to third party
developers.
WEBSITE • Co-Ordinating SAP Data migration for 200+ vendors, 250,000+ products and over
linkedin.com/in/luke- ferguson- 15 million stock and price records - ensuring that all necessary functional and non-
24788670 functional requirements were achieved.
• Designing and delivering new processes to support the new data model.
SAP, Linkedin, Website, Support, Processes
2018 - 2018
temp
Contract BA - GDPR
Bespoke Solutions.
SMNL Limited •
ConnectWise, Sugar CRM, Hubspot Birmingham
Financial Analysis - Sage Line 50, Working for a Value-Added Reseller to guide them towards compliance with the Sage 200, Quickbooks incoming General Data Protection Regulations.
WMS - Bespoke Solutions, Forturo Initial investigative stage to understand and map internal processes and data flows
Order Management followed by designing and implementing GDPR compliant processes and policies and Inventory Management promoting awareness among the staff.
Logistics & Supply Chain
ConnectWise, Sugar CRM, Hubspot Birmingham
Financial Analysis - Sage Line 50, Working for a Value-Added Reseller to guide them towards compliance with the Sage 200, Quickbooks incoming General Data Protection Regulations.
WMS - Bespoke Solutions, Forturo Initial investigative stage to understand and map internal processes and data flows
Order Management followed by designing and implementing GDPR compliant processes and policies and Inventory Management promoting awareness among the staff.
Logistics & Supply Chain
CRM, GDpr, Management, Compliance, Hubspot, Data protection, Inventory management, Wms, Guide, Processes
2011 - 2018
job
Business Analyst
Transport Espresso.
Software Testing & Deployment Implemented an automated stock feed system to provide pricing to customers,
Jira increasing revenue by over £1.2 million.
Slack Designed, developed and implemented a bespoke CRM solution that reduced quoting
Zoom
time by over 60%, increasing sales team efficiency
Automated the paper-based role of the Logistics Administrator including manual order
allocation and introducing an automatic pick list, prioritised based on shipping criteria.
Introduced several new processes to the warehousing team, greatly improving
efficiency and eradicating overtime including:
• Moving from paper-based pick to order to a wave picking system.
• Introduction of Stock Locations
• Integration of courier software removing manual keying of address information.
Introduced basic WMS functionality to the bespoke CRM system further improving
the efficiencies of the warehouse team through:
• Stock management through hand held devices
• Introducing a system based rolling stock take process removing the need for a
shutdown period.
• Automated reports to aid with stock replenishment, movement between
warehouses and staff KPIs
• Bin packing algorithm to accurately estimate shipping costs.
Successfully managed the upgrade of accounts package from Sage Line 50 to Sage 200,
ensuring the project was delivered on time and within budget.
Implemented new shipping procedures, reducing annual shipping costs by over 20%.
Designed, developed and implemented a bespoke HR system
Introduced a learning platform to aid in staff training.
Designed and implemented new procedures and automated several tasks greatly
improving the accuracy of the administration staff.
Requirements engineering, and business process modelling to support a new ERP
system project including stake holder management across all business functions and staff levels
Jira increasing revenue by over £1.2 million.
Slack Designed, developed and implemented a bespoke CRM solution that reduced quoting
Zoom
time by over 60%, increasing sales team efficiency
Automated the paper-based role of the Logistics Administrator including manual order
allocation and introducing an automatic pick list, prioritised based on shipping criteria.
Introduced several new processes to the warehousing team, greatly improving
efficiency and eradicating overtime including:
• Moving from paper-based pick to order to a wave picking system.
• Introduction of Stock Locations
• Integration of courier software removing manual keying of address information.
Introduced basic WMS functionality to the bespoke CRM system further improving
the efficiencies of the warehouse team through:
• Stock management through hand held devices
• Introducing a system based rolling stock take process removing the need for a
shutdown period.
• Automated reports to aid with stock replenishment, movement between
warehouses and staff KPIs
• Bin packing algorithm to accurately estimate shipping costs.
Successfully managed the upgrade of accounts package from Sage Line 50 to Sage 200,
ensuring the project was delivered on time and within budget.
Implemented new shipping procedures, reducing annual shipping costs by over 20%.
Designed, developed and implemented a bespoke HR system
Introduced a learning platform to aid in staff training.
Designed and implemented new procedures and automated several tasks greatly
improving the accuracy of the administration staff.
Requirements engineering, and business process modelling to support a new ERP
system project including stake holder management across all business functions and staff levels
Engineering, Basic, Processes, Administrator, Wms, Software, Shipping, Testing, Analyst, Support, Administration, Sales, Integration, Management, Deployment, ERP, Budget, Training, Jira, CRM
My education
Buckinghamshire New University
N/a, Production & Film Studies
N/a, Production & Film Studies
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