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Senior
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0
jobs
Maryna Bespianska
,
Experience
Other titles
Skills
I'm offering
Markets
United Kingdom
Language
German
Good
English
Fluently
Polish
Good
Russian
Fluently
Ready for
My experience
2017 - 2018
job
Specialist in unding department
Etelvina Consulting Ltd.
Functional duties and responsibilities:
● Verification of KYC documents in CRM system
● Processing of withdrawals, balance corrections, bonus adding and cancellation in CRM and MT5
● Processing of Client's transactions via providers and banks
● Providing Customers with informational assistance related with deposits, withdrawals, bonuses and balance corrections
● Creating of the reports and analysing data for monthly reconciliations
● Collaboration with other departments (Back Office, Customer Support, IT, etc) and organizations (Financial Commision, Banks and processors)
● Verification of KYC documents in CRM system
● Processing of withdrawals, balance corrections, bonus adding and cancellation in CRM and MT5
● Processing of Client's transactions via providers and banks
● Providing Customers with informational assistance related with deposits, withdrawals, bonuses and balance corrections
● Creating of the reports and analysing data for monthly reconciliations
● Collaboration with other departments (Back Office, Customer Support, IT, etc) and organizations (Financial Commision, Banks and processors)
CRM, It, Support, Office, Processing, KYC, Bonus
2016 - 2017
job
Travel & Expenses pecialist (for United States and Great Britain)
General Motors Poland Sp.
Functional duties and responsibilities:
● Information and technical support of GM employees related with corporate cards and Travel & Expense reporting system
● Information assistance connected with policy requirements and pre-audit check of expense reports
● b, d a
Collaboration with business partners (anks, airlineselivery services companies) s well as other internal stakeholders (IT, project teams)
● Organizing of "All staff meeting"
● p
Analyzing of card accounts opening process in General Motors and taking part in rocess improvement and automation
● Information and technical support of GM employees related with corporate cards and Travel & Expense reporting system
● Information assistance connected with policy requirements and pre-audit check of expense reports
● b, d a
Collaboration with business partners (anks, airlineselivery services companies) s well as other internal stakeholders (IT, project teams)
● Organizing of "All staff meeting"
● p
Analyzing of card accounts opening process in General Motors and taking part in rocess improvement and automation
Automation, Audit, It, Support, Audit
2016 - 2017
job
PositionSenior Product Writer with Russian
Kelly Services Poland Sp.
for weeks project
Functional duties and responsibilities:
● Translation and transcreation
Functional duties and responsibilities:
● Translation and transcreation
Russian, Transcreation
2014 - 2015
job
Social Media Manager
Furniture store "Dekor.net".
focusing on Facebook)
Functional duties and responsibilities:
● Creating social media campaigns and calls-to-action that drive target buyers to client sites and generate leads
● Online store management, website translation
-0
Functional duties and responsibilities:
● Creating social media campaigns and calls-to-action that drive target buyers to client sites and generate leads
● Online store management, website translation
-0
Social Media, Facebook, Management, Website, Online, Manager, Social
2011 - 2014
job
Head of Cards Processes Optimization Department
Bank "Finance and Credit".
Functional duties and responsibilities:
● Сoordination of department staff
● Business process analysis for Retail Banking
● Project management for process optimization and automation in card business
● B for
Preparing of usiness Requirements IT department and outsourcing companies
● Testing new products and services before implementation
● Elaboration of process and writing of internal procedures according to current legislation
● Taking part in working out and conducting seminars (sales, quality and banking products)
● Informational support of branches and approval of procedures of other subdivisions
● Analyzing of audit reports (including reports of payment systems)
● Assistance in reaching budget figures (reducing costs, increasing effectiveness of processes and banking products)
-0
● Сoordination of department staff
● Business process analysis for Retail Banking
● Project management for process optimization and automation in card business
● B for
Preparing of usiness Requirements IT department and outsourcing companies
● Testing new products and services before implementation
● Elaboration of process and writing of internal procedures according to current legislation
● Taking part in working out and conducting seminars (sales, quality and banking products)
● Informational support of branches and approval of procedures of other subdivisions
● Analyzing of audit reports (including reports of payment systems)
● Assistance in reaching budget figures (reducing costs, increasing effectiveness of processes and banking products)
-0
Process optimization, Processes, Audit, Testing, Implementation, Support, Outsourcing, It, Banking, Project Management, Sales, Management, Audit, Automation, Budget, Retail, Writing
2011 - 2011
job
Head of Cards Processes Optimization Sector (Cards Business Department)
OTP Bank Ukraine.
Functional duties and responsibilities:
● Сoordination of sector staff
● Business process analysis of card accounts maintenance
● B for
Preparing of usiness Requirements IT department and outsourcing companies
● Testing new products and services before implementation
CV/Maryna Bespianska
1
● Elaboration of process and writing of internal procedures/sales mechanics related withards issuing and maintenance
c
● Taking part in working out and conducting seminars (sales, quality and banking products)
● C
Taking part in processes optimization project (role - ard Project Group Leader)
● Informational support of branches and approval of procedures of other subdivisions
● p
Taking part in migration project to another processing center and providing of ost-implementation service
● Analyzing of audit reports (including reports of payment systems)
● Cooperation with maternal Bank and international partners of the Bank
-1
● Сoordination of sector staff
● Business process analysis of card accounts maintenance
● B for
Preparing of usiness Requirements IT department and outsourcing companies
● Testing new products and services before implementation
CV/Maryna Bespianska
1
● Elaboration of process and writing of internal procedures/sales mechanics related withards issuing and maintenance
c
● Taking part in working out and conducting seminars (sales, quality and banking products)
● C
Taking part in processes optimization project (role - ard Project Group Leader)
● Informational support of branches and approval of procedures of other subdivisions
● p
Taking part in migration project to another processing center and providing of ost-implementation service
● Analyzing of audit reports (including reports of payment systems)
● Cooperation with maternal Bank and international partners of the Bank
-1
Writing, C, Audit, Sales, Service, Banking, It, Outsourcing, Support, Implementation, Testing, International, Audit, Processing, Processes
2007 - 2007
job
ayments and Cash Management officer
ING Bank Ukraine.
Functional duties and responsibilities:
Manager of organizations of card, current and deposit accounts opening and maintenance
● Drafting and review of a commercial offer
● Preparation and translation documents (contracts, presentational materials, etc.)
● Support of operations: (accounts opening, cards issuing, limits setting, monitoring of Card operations, etc.)
Manager of organizations of card, current and deposit accounts opening and maintenance
● Drafting and review of a commercial offer
● Preparation and translation documents (contracts, presentational materials, etc.)
● Support of operations: (accounts opening, cards issuing, limits setting, monitoring of Card operations, etc.)
Operations, Contracts, Management, Support, Monitoring, Cash management, Contracts, Manager
2004 - 2005
temp
Work according the contract (Plastic Card Division)
Raiffeisenbank Ukraine.
My education
2005
-
?
Open International University of Human Development
Masters, Banking
Masters, Banking
2002
-
2004
German coursesn Goethe Institute
N/a, N/a
N/a, N/a
2000
-
?
Open International University of Human Development
N/a, Banking
N/a, Banking
?
-
2012
harton University of Pennsylvania
Certification, N/a
Certification, N/a
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