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Experienced commercial manager, specialising in commercial, contract management and supply chain consultancy
Sarah Walker
,
Greater London, United Kingdom
Experience
Other titles
Skills
I'm offering
Versatile and successful Commercial and Contracts Manager with over six years' experience in managing a range of local government, public sector I.T hardware, software and telecommunication contracts with a wealth of technical and commercial skills acquired across a wide range of demanding roles within the IT and infrastructure sector. Spanning from associate to mid-level management. Confident in stakeholder management. Now seeking next challenging and rewarding opportunity to demonstrate substantial abilities and make an effective contribution in a successful, end user focused team.
Markets
United Kingdom
Language
English
Fluently
Ready for
Ongoing relation / part-time
Available
My experience
2019 - 2020
project
Commercial Manager with Capita Barnet Partnership
Capita Symonds.
Responsible primarily for post- award commercial and contract management, maintaining the commercial health of Capita's contract and its commercial interests. My role is to review, draft and negotiate and conclude contracts for the creation and fostering of long term, mutually beneficial relationships with clients and suppliers and proactive resolution of disputes. Providing commercial support for acquisitions, bids and sales activities in relation to Capita-wide commercial initiatives, including review and drafting of contract change notices and novations. Reporting directly to the Commercial Director for the Barnet Partnership.
Management, Sales, Contract management, Support, Health, Contracts, Manager
2017 - 2019
job
Contracts Manager, Housing Repairs & Maintenance
London Borough of Barking & Dagenham Council.
Responsible for the management of LBBD Housing Repairs and Maintenance contracts and procuring of materials and services, including servicing, repairs, maintenance and small works installation projects. Accountable for overseeing standards of service delivery from key contracts and subcontractors are being met, through regular supplier review meetings and assessment of operational performance. Drive and resolve financial reporting and issues around invoicing or overpayment, customer care, compliance and health and safety. In addition to measuring performance against service level agreements and KPI's.
Drafting and administering approval papers for procurement and cabinet boards for the renewal of key contracts in addition to overseeing and sense checking invoices and payments are in line with the agreed contract schedule of rates. Lead on researching and analysing routes to market to procure new services and products and gather requirements, lead and organise working groups, where necessary for medium to large procurements.
My achievement within this role thus far was completing the procurement for 126 commercial fleet vehicles for operational staff. I worked on this end to end, from reviewing current vehicle data such as vehicle mileage, sourcing the procurement route to market via a CCS framework, liaising with Finance to forecast spend, identify upfront costs and budget approval, drafting the procurement strategy paper for Cabinet approval to delivering a £2.15m of new fleet vehicles in 2018.
Drafting and administering approval papers for procurement and cabinet boards for the renewal of key contracts in addition to overseeing and sense checking invoices and payments are in line with the agreed contract schedule of rates. Lead on researching and analysing routes to market to procure new services and products and gather requirements, lead and organise working groups, where necessary for medium to large procurements.
My achievement within this role thus far was completing the procurement for 126 commercial fleet vehicles for operational staff. I worked on this end to end, from reviewing current vehicle data such as vehicle mileage, sourcing the procurement route to market via a CCS framework, liaising with Finance to forecast spend, identify upfront costs and budget approval, drafting the procurement strategy paper for Cabinet approval to delivering a £2.15m of new fleet vehicles in 2018.
KPI, Service Delivery, Manager, Contracts, Framework, Forecast, Assessment, Safety, Health, Budget, Compliance, Service, Sourcing, Finance, Management, Procurement, Contracts
2015 - 2017
job
I.T. Commercial and Contracts Manager
Croydon Council.
In this role, I was responsible for a small team of ICT Contract Support Staff, including ICT Asset Management Analyst, ICT Service Performance Analyst, ICT Contract Finance/Commercial Support. I also play an active role in key decision making and finances up to a value of £27k per month; verifying and validating all Supplier invoices for payment totalling up to £20m per year, and; reviewing and assessing Contract Change Notices (CCN) from a Commercial Perspective and giving commercial assurance on CCNs and minor ICT Procurement.
Ensure IT contracts are managed effectively in terms of cost, quality and delivery.
Monitored and reported on supplier financial, commercial and service performance and action contract clauses as required to achieve the Council's required outcomes and meet the contracted requirements.
Reviewed and developed policies and procedures used to govern and administrate all elements of each contract, to ensure the currency of the systems and procedures which underpin the effective management of each partnership and provide a robust and effective contract management framework.
To identify and drive continuous service improvements and savings initiatives into the supplier's delivery model.
To support, manage and assure minor ICT related procurement activity, either Contract Change Notices or standalone procurements (typically off existing frameworks).
Support the development and implementation of new contracts prior to contract commencement and during the early months of operation.
To be a role model for pursuing continuous improvement opportunities by building and maintaining an innovative culture, encouraging a creative approach, cultivating new ideas and shaping them into pragmatic solutions.
Key Achievements
Winning Employee of the Year award
Reducing contract spend and making significant savings across various business areas, totalling £100k
Ensure IT contracts are managed effectively in terms of cost, quality and delivery.
Monitored and reported on supplier financial, commercial and service performance and action contract clauses as required to achieve the Council's required outcomes and meet the contracted requirements.
Reviewed and developed policies and procedures used to govern and administrate all elements of each contract, to ensure the currency of the systems and procedures which underpin the effective management of each partnership and provide a robust and effective contract management framework.
To identify and drive continuous service improvements and savings initiatives into the supplier's delivery model.
To support, manage and assure minor ICT related procurement activity, either Contract Change Notices or standalone procurements (typically off existing frameworks).
Support the development and implementation of new contracts prior to contract commencement and during the early months of operation.
To be a role model for pursuing continuous improvement opportunities by building and maintaining an innovative culture, encouraging a creative approach, cultivating new ideas and shaping them into pragmatic solutions.
Key Achievements
Winning Employee of the Year award
Reducing contract spend and making significant savings across various business areas, totalling £100k
Support, UP, Winning, Manager, Contracts, Framework, Development, Implementation, Analyst, Contracts, It, Service, Asset Management, Contract management, Finance, Management, Continuous improvement, Procurement
2014 - 2015
job
Commercial Contracts Officer ICT
Transport for London.
In this fast-paced Commercial function, my key accountabilities were;
Actively engaging with key stakeholders and internal customers across the business
Researching routes to market & mapping services to appropriate local government frameworks
Collaborating with delivery managers and contractors to define the scope of the procurement requirements and to obtain appropriate works and services information.
Reviewing Contract lifecycles and ongoing strategies
Creating Service Roadmaps
Liaising with company Legal department
Analysis of contract spend at a high level e.g. historic purchase orders, supplier project proposals
Facilitate contract review meetings
Key Achievements
Successfully managed the handover of Network and Telephony contracts from one area of the business to another.
Worked with the TIM Programme team on the Strategy for key Network contracts due for expiry and the best way forward.
Actively engaging with key stakeholders and internal customers across the business
Researching routes to market & mapping services to appropriate local government frameworks
Collaborating with delivery managers and contractors to define the scope of the procurement requirements and to obtain appropriate works and services information.
Reviewing Contract lifecycles and ongoing strategies
Creating Service Roadmaps
Liaising with company Legal department
Analysis of contract spend at a high level e.g. historic purchase orders, supplier project proposals
Facilitate contract review meetings
Key Achievements
Successfully managed the handover of Network and Telephony contracts from one area of the business to another.
Worked with the TIM Programme team on the Strategy for key Network contracts due for expiry and the best way forward.
Contracts, Procurement, Service, Network, Contracts
2011 - 2012
job
Project Support Officer (Interim)
Care Quality Commission.
Support for the Digital Communications team with the governance around the re-launch of the business' public facing website. I was accountable for the following activities;
Provided efficient and accurate governmental support to ensure smooth running delivery of the Digital Communications programme.
Assisted on the Programme Management methodology
Requirements gathering from programme work streams.
Maintained records and managed key documentation i.e. business cases, progress and risk reports
Managed the timely updating of Programme logs (risks, Issues, change, benefits realisation)
Co-ordinate progress status reports for corporate reporting and company committees.
Manage routine requests for data collection of the Digital Communications team website testing
Manage procurement forms for new project funds, ensuring they are signed off by senior staff and recorded.
Key Achievements
Improved my understanding of risk management and how to identify potential risks in a project/programme.
Provided efficient and accurate governmental support to ensure smooth running delivery of the Digital Communications programme.
Assisted on the Programme Management methodology
Requirements gathering from programme work streams.
Maintained records and managed key documentation i.e. business cases, progress and risk reports
Managed the timely updating of Programme logs (risks, Issues, change, benefits realisation)
Co-ordinate progress status reports for corporate reporting and company committees.
Manage routine requests for data collection of the Digital Communications team website testing
Manage procurement forms for new project funds, ensuring they are signed off by senior staff and recorded.
Key Achievements
Improved my understanding of risk management and how to identify potential risks in a project/programme.
Procurement, Risk Management, Management, Website, Support, Testing, Business cases, Data collection, Interim
My education
n/a
Unspecified, MCIPS Procurement & Supply
Unspecified, MCIPS Procurement & Supply
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