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Strong finance profile specialising in collections
Lorraine Osborne
,
Hove, United Kingdom
Experience
Other titles
Skills
I'm offering
• Effective communicator with good creative abilities, and listening skills. Quickly develops positive relationships
with colleagues and clients enabling smooth completion of projects, management and strict deadlines; versatile
and analytical.
• Highly motivated, reliable and trustworthy, deemed as an honest individual, courteous in manner and style.
Flexible and willing to develop new skills and abilities to ensure that high standards are kept. Highly educated
with knowledge of various WP Packages, including Excel, Sage, and Windows XP, Publisher, Print house and
PowerPoint, Sage & Xero. Experienced user of Internet and confidential data bases. Ability to develop/design
and implement new systems and web sites.
• Proven necessary capabilities, skills and knowledge to manage and lead a team; proven to motivate and train
where necessary, enthusiastic with proven experience in working under own initiative as well as an active team
member. I learn best by being thrown in the deep end and enjoy challenges. Ability to quickly pick up new
techniques and skills, as well as generate creative solutions appropriate to the target audience, which has
developed within my work experience as well as voluntary and community work.
with colleagues and clients enabling smooth completion of projects, management and strict deadlines; versatile
and analytical.
• Highly motivated, reliable and trustworthy, deemed as an honest individual, courteous in manner and style.
Flexible and willing to develop new skills and abilities to ensure that high standards are kept. Highly educated
with knowledge of various WP Packages, including Excel, Sage, and Windows XP, Publisher, Print house and
PowerPoint, Sage & Xero. Experienced user of Internet and confidential data bases. Ability to develop/design
and implement new systems and web sites.
• Proven necessary capabilities, skills and knowledge to manage and lead a team; proven to motivate and train
where necessary, enthusiastic with proven experience in working under own initiative as well as an active team
member. I learn best by being thrown in the deep end and enjoy challenges. Ability to quickly pick up new
techniques and skills, as well as generate creative solutions appropriate to the target audience, which has
developed within my work experience as well as voluntary and community work.
Markets
United Kingdom
Links for more
Once you have created a company account and a job, you can access the profiles links.
Language
English
Fluently
Ready for
Larger project
Ongoing relation / part-time
Full time contractor
Available
My experience
2018 - ?
freelance
Freelance
Self Employed.
• Provision of professional freelance services, contract work.
• Offering competitive priced accountancy services for individuals and small businesses.
• Small business set up/ office development.
• Accounts payable/Office Manager, banking reconciliations, Xero, Quick books.
• Legal signups.
• Offering competitive priced accountancy services for individuals and small businesses.
• Small business set up/ office development.
• Accounts payable/Office Manager, banking reconciliations, Xero, Quick books.
• Legal signups.
Banking, Development, Office, Xero, UP, Manager
2015 - 2018
job
Finance Manager
Clarity Environmental Ltd.
• Preparation of accurate and Timely, daily, weekly, monthly management reports
• Ensuring accountant produce accurate analytics for end of year accounting
• Articulating accounting points clearly and concisely to both financial and non-financial audiences.
• Assisting accountant in preparation of annual budgets.
• Design and implement improvements in current accounting procedures
• Documenting policies and procedures
• VAT & PAYE returns are compliant with HMRC
• Managing monthly payroll with Sage, Pensions, Commissions
• Reconciliation of 10 banking accounts, inclusive of Euro Banking
• Oversea invoicing, sales ledger, purchase ledgers
• Effective communication with all departments, hold regular departmental meetings
• Overview of all credit control procedures, collections, legal processes
December 2015 -December 2016 Clarity Environmental Ltd
Part- time Credit Control
• Provision of effective debt collection service
• Fully responsible for all company debt collections, achieve target debt resolution.,
• Conduct regular meetings with Directors discussing methods of establish working relationships resulting in increased payments of invoices on time and to terms.
• Dealing with complaints, reasons for non-payment
• Creation of bespoke letters explaining position to debtor, indicating ways of resolving overdue income.
• Assess cases and make recommendations to escalate to legal proceedings, or write off.
• Ensuring accountant produce accurate analytics for end of year accounting
• Articulating accounting points clearly and concisely to both financial and non-financial audiences.
• Assisting accountant in preparation of annual budgets.
• Design and implement improvements in current accounting procedures
• Documenting policies and procedures
• VAT & PAYE returns are compliant with HMRC
• Managing monthly payroll with Sage, Pensions, Commissions
• Reconciliation of 10 banking accounts, inclusive of Euro Banking
• Oversea invoicing, sales ledger, purchase ledgers
• Effective communication with all departments, hold regular departmental meetings
• Overview of all credit control procedures, collections, legal processes
December 2015 -December 2016 Clarity Environmental Ltd
Part- time Credit Control
• Provision of effective debt collection service
• Fully responsible for all company debt collections, achieve target debt resolution.,
• Conduct regular meetings with Directors discussing methods of establish working relationships resulting in increased payments of invoices on time and to terms.
• Dealing with complaints, reasons for non-payment
• Creation of bespoke letters explaining position to debtor, indicating ways of resolving overdue income.
• Assess cases and make recommendations to escalate to legal proceedings, or write off.
Design, Management, Analytics, Finance, Sales, Service, Banking, Accountant, Manager, Processes
2015 - 2017
freelance
Freelance Field Agent/Warrant Officer/Document specialist
Chase Solutions [UK]Ltd.
Lifestyle Connections, PB Solutions, Trevoc, Engage Services
• Document Sign up and Collections, ID Services
• Provision of professional collection services, door step
• Provision of witness signature for legal documents
• Residential and professional collection services, Collection of payments/disconnections and ensuring warrants
carried out. Attendance at court to obtain warrants.
• Document/legal document collection/ Checker for national companies checking and confirming legal ID and pension reviews, POA, CFA's, IVA's, accident documentation and investigation
• Power supply PDV's.
• Areas covered East & West Sussex
• Document Sign up and Collections, ID Services
• Provision of professional collection services, door step
• Provision of witness signature for legal documents
• Residential and professional collection services, Collection of payments/disconnections and ensuring warrants
carried out. Attendance at court to obtain warrants.
• Document/legal document collection/ Checker for national companies checking and confirming legal ID and pension reviews, POA, CFA's, IVA's, accident documentation and investigation
• Power supply PDV's.
• Areas covered East & West Sussex
Power, Pension, UP, Agent
2006 - 2014
job
Corporate Recoveries Executive
Lloyds Banking Group.
Portfolio client management and recovery collection activities within the BSU
recovery Function of Asset Finance. High Risk cases over £100k, success in reducing risk exposure loss by
minimise risk and bad debt levels, inclusive of development of shareholder reports to achieve these goals.
• Responsible & Maintains arrears/recovery cases on high risk accounts inclusive of Marine, Irish and secured and non secured clients over £100K of specialised assets, proven increase in successes in collection and repayment
arrangements shown by monthly statistics.
• Responsible for incorporating developing repayment plans in suitable for bank recovery and account ability to make payments via Client visitations, within banking guidelines.
• Daily portfolio dealing with clients, regarding insolvencies, administrations, legal mediation and, complaints as
well as external visitations. Daily contact with external third parties, inclusive of agents, solicitors. Brokers, legal
departments and over viewing collection of arrears, plant repossessions, legal documentation, and mediation.
• Creation and development of databases/spreadsheets and systems, creation and development of Admin
Manual/help booklet. HPI training manual for colleagues.
• Monthly attendance at risk meetings, team updates and system updates for reporting purposes.
• Basic I.T package training on systems to colleagues.
• Research, investigations of tracing missing debtors using all systems and external contacts.
• Responsible for Business Continuity Plan [Team BUR], Proactive and responsible for Groups Charity Fund
Raising and team building activities for team.
recovery Function of Asset Finance. High Risk cases over £100k, success in reducing risk exposure loss by
minimise risk and bad debt levels, inclusive of development of shareholder reports to achieve these goals.
• Responsible & Maintains arrears/recovery cases on high risk accounts inclusive of Marine, Irish and secured and non secured clients over £100K of specialised assets, proven increase in successes in collection and repayment
arrangements shown by monthly statistics.
• Responsible for incorporating developing repayment plans in suitable for bank recovery and account ability to make payments via Client visitations, within banking guidelines.
• Daily portfolio dealing with clients, regarding insolvencies, administrations, legal mediation and, complaints as
well as external visitations. Daily contact with external third parties, inclusive of agents, solicitors. Brokers, legal
departments and over viewing collection of arrears, plant repossessions, legal documentation, and mediation.
• Creation and development of databases/spreadsheets and systems, creation and development of Admin
Manual/help booklet. HPI training manual for colleagues.
• Monthly attendance at risk meetings, team updates and system updates for reporting purposes.
• Basic I.T package training on systems to colleagues.
• Research, investigations of tracing missing debtors using all systems and external contacts.
• Responsible for Business Continuity Plan [Team BUR], Proactive and responsible for Groups Charity Fund
Raising and team building activities for team.
Research, Training, Management, Finance, Statistics, Banking, Development, Basic
2004 - 2006
job
Valuation Assistant
Colleys Surveyors.
Manage and maintain surveyor's diaries, appointments, client meetings ensuring accurate reports and database
updates.
• Managing record systems and prepare, minute, and review end of month reports.
• Establish and maintain business relationships across internal divisions and external third parties.
• Creation/development and production of colleague's procedure manual, training guides.
• Assisting with computer system training, development of office displays, colleague participation in team events.
updates.
• Managing record systems and prepare, minute, and review end of month reports.
• Establish and maintain business relationships across internal divisions and external third parties.
• Creation/development and production of colleague's procedure manual, training guides.
• Assisting with computer system training, development of office displays, colleague participation in team events.
Training, Database, Development, Office, Production
2002 - 2003
job
Information Services Administrator
StudyGroup.
Maintain a Central Agents Database, ensuring recording of information for operational purposes, Training new staff and highlighting areas of possible improvement, as well as promotional use of all systems. Managing requests for
materials and ensuring timely despatch using Distribution Database linked from websites.
Tracking usage and return of any exhibition stands; updating relevant web forms/sites for brochure requests,
monitoring stock levels as well as monitoring and researching educational competitors. Managing new agent
applications; issuing contracts, certificates and information packs, monitoring return and activity.
materials and ensuring timely despatch using Distribution Database linked from websites.
Tracking usage and return of any exhibition stands; updating relevant web forms/sites for brochure requests,
monitoring stock levels as well as monitoring and researching educational competitors. Managing new agent
applications; issuing contracts, certificates and information packs, monitoring return and activity.
Websites, Training, Contracts, Database, Brochure, Monitoring, Web, Administrator, Contracts, Agent
2000 - 2002
job
Out of School Business Development Manager
Early Years Childcare Plc.
Plan, prepare, co-ordinate budgets, records, organising special events. Co-ordinate, conduct and attend
meetings. Create and develop reports for Local Government inspections.
Develop new schemes; manage merchandise, supplies and equipment. Interview staff, supervise placements and conduct staff induction training programs. Plan and prepare schedules, execute press release for new staff.
Managed 8 fully staffed Playschemes and 2 After School Clubs, Liaised with parents, OFSTED, governing bodies
Planned and co-ordinated the development of a computerised database information system, improving the speed in retrieving information used in decision making.
meetings. Create and develop reports for Local Government inspections.
Develop new schemes; manage merchandise, supplies and equipment. Interview staff, supervise placements and conduct staff induction training programs. Plan and prepare schedules, execute press release for new staff.
Managed 8 fully staffed Playschemes and 2 After School Clubs, Liaised with parents, OFSTED, governing bodies
Planned and co-ordinated the development of a computerised database information system, improving the speed in retrieving information used in decision making.
Business development, Training, Database, Interview, Development, Manager
1997 - 2000
job
Unemployed, Voluntary
Unemployed.
Chairperson/ Treasurer/ Administrator
Created and co-ordinated small playgroup, staffing, and training, training local residents on administration and computer issues. Trustee for the Hangleton & Knoll Project
Chairperson and Treasurer for Community Holiday group; obtaining grants, attending meetings.
EDUCTIONAL HISTORY
Office Practice & Typing, C.S.E, Art - 'O' Level-City & Guilds Community Care - 6 Credits 2 Distinctions
Sociology, Law, Government & Politics - 'O' Level, Law GCSE & Sage, Financial Accounting refreshers 0 level
Event Management LOCOF, Variety of internal Legal & Financial Training
BA Hons Law - BA Hons Accountancy & Finance
Created and co-ordinated small playgroup, staffing, and training, training local residents on administration and computer issues. Trustee for the Hangleton & Knoll Project
Chairperson and Treasurer for Community Holiday group; obtaining grants, attending meetings.
EDUCTIONAL HISTORY
Office Practice & Typing, C.S.E, Art - 'O' Level-City & Guilds Community Care - 6 Credits 2 Distinctions
Sociology, Law, Government & Politics - 'O' Level, Law GCSE & Sage, Financial Accounting refreshers 0 level
Event Management LOCOF, Variety of internal Legal & Financial Training
BA Hons Law - BA Hons Accountancy & Finance
Administration, Training, C, Event, Management, Finance, Community, Office, Administrator
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